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Find a Location

Quest Nursing Education Center has 1 locations, listed below.

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    Business ProfileforQuest Nursing Education Center

    Nursing School

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers Certified Nursing Assistant and Emergency medical technician programs.

    Business Details

    Location of This Business
    2135 Broadway, Oakland, CA 94612-2309
    BBB File Opened:
    9/7/2010
    Years in Business:
    16
    Business Started:
    1/1/2008
    Business Started Locally:
    1/1/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of S1122 for this business, issued by California Dept of Health Services

    These agencies may include:

    California Dept of Health Services

    P.O. Box 997413, MS 0000

    Sacramento CA 95899

    (916) 552-9100

    http://www.dhcs.ca.gov

    Type of Entity:
    Partnership
    Number of Employees:
    5
    Business Management
    • Mr. Shol E., Operation Manager
    Contact Information

    Principal

    • Mr. Shol E., Operation Manager

    Customer Contact

    • Mr. Shol E., Operation Manager
    Additional Contact Information

    Fax Numbers

    • (510) 452-1444
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Through a scholarship I was able to take a CNA certified nurse assistant course at a small amount to myself. On 6/26/23 I was told my overall theory (online class) grade is 57% not passing the 75% threshold due to some "late" work turned in with no due date posted or reminders. I and other students have turned in late work before and gotten full credit for it with no problem at all. I was told by Ms.***** my final score is 57% not passing. Only because my late exams I turned in was not accounted for. 3 module exams and 6 comprehensive exams and my final exam was scored at zero because they were turned in late all completed at 2:30pm before the end of class on 6/26/23. 2 module exams were incomplete and do deserve a zero since I didnt complete them but I did complete the other module exam and all comprehensive exams and the final exam each above 75/100 scores, which if accounted for should bring my total theory *********** the passing 75%. I was never told the makeup day for school work or retakes or homework by anyone as stated there would be one. When I asked Ms.***** why it wasnt passing she said it was because I received zeros for the exams I turned in late. On 6/27/23 in the morning at our clinical sight I spoke to ******************* said there is nothing they can do all of my hard work and hours was useless and there is no point of coming into clinicals anymore. I have never been late, I have never left early, I have never complained, I have never missed a day. I have spent a lot of money with the paperwork and gas going to clinicals. Quest has been by far the most stressful event that has happened while Im pregnant. I have never let my pregnancy be an excuse, or complain. This is incredibly unacceptable for quest to do to your students I dont know what else to do I am at a loss and confused why I am being treated so bad when I just wanted to help people and have a better future for my family and I. I have loads of screenshots and students to back me up.
    Read More

    Customer Reviews

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