Key Control Systems
Skylink GroupThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
02/07/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
********** work order number. I watched the garage door opener break. It went up, then when I went to close it it went up farther, displayed an H and then the chain came loose a plastic piece popped off. The back up battery has never worked. I called 2x for help, the first time, the lady said she had computer problems and put me on hold and never came back. The second time, they said everything had to be completed through email. Since this is a warranty issue, this is before the year of purchase/install…. I do not want them to ride this out so the year is up and repair is on me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.