Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Dignity Bio-Labs has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDignity Bio-Labs

    Vitamins and Supplements

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 4706, Pacoima, CA 91333-4100
    BBB File Opened:
    1/24/2018

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/16/2024

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I purchase a bottle of VirilX on 20 March 2024. The order was fulfilled and shipped using DHL international. When I look at the tracking number, it says attempted delivery 3 April. I have not received any document. I contacted DHL by email and was informed that I should contact the merchant as this is an ecommerce transaction. I contacted the local DHL who stated that this is an international parcel and a different division of DHL and I should contact DHL international.I contacted Dignity Bio Lab support through email that stated the order was fulfilled and ship and should look at the tracking information.I called Dignity Bio Lab support who stated the parcel is in the hands of DHL who are responsible to deliver the parcel and should contact them. I mentioned all of the above to the agent who said they would escalate my request. I emailed Dignity Bio Lab again asking where is my request or refund and have not received any feedback.My order # is DBL302997. At this point, I would like a full refund of $49.46 USD
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Houw K

    1 star

    11/02/2022

    Ordered on October 22, 2022 and my credit card has been changed upon placing the order. After one week I decided to email and call since there was no updates on my order. When I called customer service did not say and did not know much about my order except she just said someone will contact you or email you. I got a reply from the email that I sent and the ** mentioned that I have to wait for ************************************************* Nice... you took my money and dictated me as your customer to wait for 23 business days. After several emails, I finally received a shipment information with tracking number. Then I waited for 2 business days and I clicked the tracking number provided on the email and you know what?. There was no information at all on the website and I took two screen shots of that website as a proof and then, I send an email with these two screen shot attached and informed Dignity Bio Labs **************** that the tracking number that they sent to me was not containing any information about the shipment. Until I write this review, Dignity Bio Labs ** has not replied my email. Hello DBL, I have questions: 1. Where did you learn doing business like this? 2. Why are you sending your customer in this case me, a tracking number containing no information at all regarding the shipment of my order? 3. What is the meaning of the word "Dignity" on your company's name to you and do you still have dignity after what you did to me?

    Local BBB

    BBB of Los Angeles & Silicon Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.