Business ProfileforThorson Buick &GMC of Pasadena

I went to Thrson Motors to have my rear window repaired on my 2004 Blazer I was told it could not be repaired and I would need a new regulator I agreed to the service. Later that afternoon I was called by the service department that my Blazer was ready I told them I would pick it up the following morning. they Agreed. when I got there my battery was done and my check engine light was on. when I questioned the condition of the car I was told that I would $180.00 dollars more to locate the issue. I explained when I left the car everything other than the rear window was working fine why would I need to pay for the problem checked. It took a call to the general Manager Ted Barnes who agreed not to charge later I was told that it was the battery so I agreed to purchase another battery even though when I left the car the battery was fine. I was told I would only be charged for the cost of the battery the business would absorb the labor. I agreed. the car was t the dealership all day and about 10 minutes be foreclosing the service manager claimed he had called early that morning and that my car was ready. I have paid for the parts and service, they did not give me the paperwork on the battery so I must trust it is a new battery. I feel they do not put their customers first and are only trying to make as much money as possible I'm a repeat customer of the business so I can imagine how they treat the first time customer .