Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

North County Plumbing & Drain Cleaning, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNorth County Plumbing & Drain Cleaning, Inc.

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/14/2022

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company's business is residential and commercial plumbing service and repair plus work on new custom homes and remodels.

    Business Details

    This is a multi-location business.

    Find a Location

    North County Plumbing & Drain Cleaning, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 2776, Paso Robles, CA 93447-2776
      BBB File Opened:
      6/13/2006
      Years in Business:
      27
      Business Started:
      1/1/1997
      Business Started Locally:
      8/1/2002
      Business Incorporated:
      3/12/2004
      Accredited Since:
      7/14/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      7
      Alternate Business Name
      • North County Plumbing & Drain Cleaning
      • North County Plumbing
      • SLO County Plumbing & Drain Cleaning, Inc.
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Paul Garcia, Owner
      • Ms. Darla Garcia, Public Relations/Business Administrator
      • Ms. Joyana Garcia, Office Manager
      • Mr. David Garcia, Plumbing Technician
      Contact Information

      Principal

      • Mr. Paul Garcia, Owner
      • Ms. Darla Garcia, Public Relations/Business Administrator

      Customer Contact

      • Mr. Paul Garcia, Owner
      • Ms. Darla Garcia, Public Relations/Business Administrator
      • Ms. Joyana Garcia, Office Manager
      • Mr. David Garcia, Plumbing Technician
      Additional Contact Information

      Fax Numbers

      • (805) 237-0056
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/27/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Complaint Details Unavailable

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Patsy A

      1 star

      01/25/2023

      December 22, 2022 we called NorthCounty Plumbing to fix our clogged sewer system. The Tech removed the toilets and ran the snake into two different clean outs with a receipt of $225.00. Four days later the toilets were clogged again. Called NorthCounty Plumbing on December 26, 2022 and they sent out two Tech’s to repeat the same procedure with receipt of $290.00. After the two Tech’s left we had to clean up after them and discovered our toilet enamel was chipped from the snake. Less than twelve hours the toilet had gotten clogged again. I called NorthCounty Plumbing to complain and express our frustration about company and our toilet being damaged. Jim said he could send the Tech’s out again and we said NO! Jim requested a picture of the damage toilet and a picture was sent. We purchased a new toilet for $205.54. Our retired plumber friend suggested to clean out the air vent on the roof because every time they would take the toilet out it would get air and everything would work until it filled up. January 24, 2023 I called to get the final result. Jim said that the toilet wasn’t damaged and they used a pumice stone and we didn’t give them a chance to clean it up. The point is, if the toilet could have been cleaned it should have been done at the time of service. The tech that damaged the toilet was requested by NorthCounty Plumbing to pick up the toilet and never said a word that it could have been repaired. Jim reiterated about their 30 years of experience and their 5 stars on two different conversations. Jim said NorthCounty Plumbing did the leg work after a successful clogged air vent by another person. After two attempts of 30 years of experience and 5 star ratings blows my mind. In conclusion, after spending $515.00 of service calls that didn’t remedy the problem and a damaged toilet. We feel that NorthCounty Plumbing should be responsible for the expense of a new toilet.

      Local BBB

      BBB of the Tri-Counties

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.