Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Cascade Capital, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCascade Capital, LLC

            Debt Repayment Plans
            BBB accredited business

            Contact Information

            5341 Old Redwood Hwy Ste 210

            Petaluma, CA 94954-7127

            Visit Website
            (888) 417-1531

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            48 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/25/2015

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Cascade Capital is a part of the Cascade365 Family of Companies. Cascade365 provides accounts receivable liquidity solutions to the consumer finance and healthcare industries.  Cascade365’s suite of products and services include AR purchase and finance, master servicing and third party collections, and revenue cycle optimization.

            Business Details

            Location of This Business
            5341 Old Redwood Hwy Ste 210, Petaluma, CA 94954-7127
            BBB File Opened:
            2/2/2015
            Years in Business:
            15
            Business Started:
            11/20/2008
            Business Started Locally:
            11/20/2008
            Business Incorporated:
            11/20/2008
            Accredited Since:
            2/25/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            9
            Business Management
            • Mr. Lee Brockett, Owner
            • Ms. Nicole Green, Compliance Manager
            Contact Information

            Principal

            • Ms. Nicole Green, Compliance Manager

            Customer Contact

            • Ms. Nicole Green, Compliance Manager
            Additional Contact Information

            Fax Numbers

            • (415) 358-9571
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            48 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/23/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I have received a a bill from this Debt Collector for Account # ************* in the amount of *********** goes against the **** rights and it is a violation 15 U.S. Code 1692c I am a victim of Identity Theft and I have included a FTC report with Cascade Capital Funding LLC Account # So I ask that ********************** FUNDING LLC remove the following account from all three Credit Bureaus Experian, Equifax and TransUnion immediately
            Read More
            Read 47 More Complaints

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jordan C.

            03/04/2024

            Cascade's subsidary, **************************, reported an account that I am not familiar with to my credit report. While it may be possible the account is mine as there was a point in my life that I was dealing with some stuff and don't exactly recall everything well, that would have been 2017 or before and they've placed it on my file as though the account was opened in Jan of this year. I have been insured and keeping up with all bills and debt since I've gotten things together in 2017--my credit is perfect otherwise, not a single late payment or negative account. Now I am trying to get it resolved and find out what's going on and can't seem to get to anyone who is able to help me, I'm being sent from one company to another and the debt was put on my file less than 72 hours ago. How did it get added to my report and then sold in a matter of hours over the weekend? How is an, at best, nearly 7 year old debt and at worse, not my debt, showing up as though it's from Jan of this year. That's illegal.

            Cascade Capital, LLC Response

            03/08/2024

            We are sorry to hear about your unsatisfactory experience. We have reviewed our records and would like an opportunity to discuss this matter further. Please feel free to contact us by phone at ************ or email at ***************************************** Thank you.
            Read 4 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.