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Find a Location

JumpstartMD Piedmont has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JumpstartMD Piedmont

      1337 Grand Avenue Piedmont, CA 94610

    • JumpstartMD Piedmont

      390 Laurel St Suite 207 san francisco, CA 94118

    • JumpstartMD Piedmont

      595 Price Avenue Redwood City, CA 94063

    • JumpstartMD Piedmont

      350 Bon Air Center Greenbrae, CA 94904

    Business ProfileforJumpstartMD Piedmont

    Medical Doctor
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    JumpstartMD Piedmont has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • JumpstartMD Piedmont

        1337 Grand Avenue Piedmont, CA 94610

      • JumpstartMD Piedmont

        390 Laurel St Suite 207 san francisco, CA 94118

      • JumpstartMD Piedmont

        595 Price Avenue Redwood City, CA 94063

      • JumpstartMD Piedmont

        350 Bon Air Center Greenbrae, CA 94904

      Location of This Business
      1337 Grand Avenue, Piedmont, CA 94610
      BBB File Opened:
      2/28/2018
      Years in Business:
      13
      Business Started:
      9/29/2010
      Number of Employees:
      1
      Business Management
      • Ms. Alison Deans, Director of Operations
      Contact Information

      Customer Contact

      • Ms. Alison Deans, Director of Operations
      Additional Contact Information

      Website Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/27/2022

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      I would like to recover membership costs charged on 11/12/21, 12/13/21, and 1/12/22. I was charged $328 on each date, which amounts to a total of $984 in membership fees. Because the services I received were not as advertised, I would like immediate cancellation of membership as of 1/21/22, and Id like to withdraw my authorization from this company to request future charges.I did not receive the benefits that were advertised and promised by this business, JumpstartMD. The business promised that benefits services would be equivalent even if clients seek services remotely, when in fact the businesses withheld certain benefits to remote clients and failed to deliver benefits as promised This business failed to deliver certain benefits and services promised such as (but not limited to) weekly vitamin shots, program materials PDFs/ physical books, safe medical supervision, comprehensive evaluations Client provided feedback to the business directly and to member services. The business combines multiple visits/materials to deliver fewer services in total and continues to pressure client to continue membership and continue payments This business failed to deliver promised expected benefits of telehealth which include improved access to medical care and more efficient medical evaluations and management The businesses failed to provide equal accommodations and equivalent access to services for those with medical issues that prevent the ability to receive services in-person The business claims to be Creating a Zero Transmission Environment and promised All JumpstartMD staff will be wearing masks and gloves for contact however staff do not follow this protocol in full

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Randa Q

      1 star

      05/25/2023

      Great program till they got rid of membership and if you were grandfathered into the membership they started taking everything away claiming you had missed payments when you had proof otherwise and the last two months they have double charged me for something I was only a month behind giving them an extra month I guess this is how they get rid of ** so they can ********** more. I am very sad I loved the program but I guess when they couldnt keep staffing should have known. This was for my ****, I was up to date according to them on my medical part yet they still denied my refills for meds not associated with my ****. Be warned if they cant keep staff except for 3-6 months there might be a reason.

      Local BBB

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