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Find a Location

Service Champions has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Service Champions

      7020 Commerce Dr Pleasanton, CA 94588-8021

      BBB Accredited Business
    • Service Champions

      96 Rickenbacker Cir Livermore, CA 94551-7211

      BBB Accredited Business
    • Service Champions

      207 Boeing Ct Livermore, CA 94551-9258

      BBB Accredited Business
    • Service Champions

      4430 Yankee Hill Rd Rocklin, CA 95677-1629

    • Service Champions

      2161 Del Franco St San Jose, CA 95131

    Business ProfileforService Champions

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.91/5stars

    Average of 727 Customer Reviews

    Customer Complaints

    46 complaints closed in last 3 years

    20 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2003

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Service Champions offers heating, air conditioning, plumbing, electrical and insulation services.

    Products & Services

    This company also does air duct repair and replace, residential construction and remodeling service, involving plumbing sewer and drain repair grease and septic pumping,
    gas appliances, flues and gas connections for all systems, water heater installation, piping and re-piping.

    Business Details

    This is a multi-location business.

    Find a Location

    Service Champions has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Service Champions

        7020 Commerce Dr Pleasanton, CA 94588-8021

        BBB Accredited Business
      • Service Champions

        96 Rickenbacker Cir Livermore, CA 94551-7211

        BBB Accredited Business
      • Service Champions

        207 Boeing Ct Livermore, CA 94551-9258

        BBB Accredited Business
      • Service Champions

        4430 Yankee Hill Rd Rocklin, CA 95677-1629

      • Service Champions

        2161 Del Franco St San Jose, CA 95131

      Location of This Business
      7020 Commerce Dr, Pleasanton, CA 94588-8021
      BBB File Opened:
      4/16/2003
      Years in Business:
      24
      Business Started:
      3/17/2000
      Business Incorporated:
      12/24/2002
      Accredited Since:
      5/1/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 817040 for this business, issued by Contractors State License Board. The expiration date of this license is 8/31/2025.

      These agencies may include:

      Contractors State License Board

      9821 Business Park Dr

      Sacramento CA 95827

      (800) 321-2752

      http://www.cslb.ca.gov

      Type of Entity:
      Corporation
      Number of Employees:
      150
      Alternate Business Name
      • Temperature Perfection
      • Service Champions Heating & Air Conditioning
      • On-Time Air Conditioning & Heating, Inc.
      Hours of Operation

      Primary

      M:
      7:00 AM - 7:00 PM
      T:
      7:00 AM - 7:00 PM
      W:
      7:00 AM - 7:00 PM
      Th:
      7:00 AM - 7:00 PM
      F:
      7:00 AM - 7:00 PM
      Sa:
      7:00 AM - 6:00 PM
      Su:
      7:00 AM - 6:00 PM
      Business Management
      • Mr. Ray Dias, Vice President
      • Mr. Kevin Comerford, President
      • Ms. Debbie Gonzales, Finance Manager
      Contact Information

      Principal

      • Mr. Kevin Comerford, President

      Customer Contact

      • Ms. Debbie Gonzales, Finance Manager
      Additional Contact Information

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      46 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On May 4, 2024 I met with Service Champions to sign the paperwork for a new variable **** system and water heater. The installation occurred on May 6, 2024. The 1st system inspection occurred on May 9, 2024. The system failed the inspection. The next inspection was June 10, 2024. Service Champions had to be contacted by the ****************** since they were a no show. Once they arrived, the inspector worked with the technician to correct the multiple installation mistakes that he found. Once the errors were corrected, the final inspection was scheduled for June 18, 2024. When the inspector arrived, he was angry because Service Champions did not leave a ladder for him to use so he cancelled the inspection. I rescheduled another inspection for Friday, July 5, 2024. Since the **** system is located in the attic, I contacted Service Champions on Friday, June 28, 2024 @ 11:33 a.m. because I need a 6 foot ladder. The information they gave me regarding City ******************** Information states, "(If the equipment is located in the attic, a 6-ft. step ladder will need to be made available to the inspector in order to access the attic. If you need us to supply the ladder, please give us a call)." They did not respond to my call. I'm a senior citizen with a permanent back injury. I didn't have to supply a ladder for any of the other inspections or installation. If this final inspection isn't complete within the time frame, I'll have to pay another $1000 fee. I called again on Monday, July 1, 2024 @ 10:29 a.m. but I still did not receive a response. I then tried going to their website and had a chat with ************** @ 2:54 p.m. on the same day. I still have not been contacted by the company. I'm supposed to be an MVP+ member which their information states, "...guarantee that Service Champions will consistently deliver our signature "WOW" services, exceeding your expectations. This should be easy to do.I also haven't heard anything else about the **** rebates.
      Read More

      Customer Reviews

      727 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      robert m

      5 stars

      08/01/2024

      ******************************* provided excellent service, was on time, efficient, knowledgeable, very professional and personable. would definiely use again.

      Service Champions Response

      08/02/2024

      Thank you for your wonderful review! We're thrilled to hear that ******************************* provided you with excellent, efficient, and knowledgeable service. Our team strives for professionalism and a personable approach, and we look forward to assisting you again in the future!

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

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