Reviews
This profile includes reviews for Service Champions's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 765 Customer Reviews
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Review fromMARK R
Date: 04/08/2025
1 starMARK R
Date: 04/08/2025
If you're into spending $191 for absolutely nothing, this company is a dream come true. My furnace broke, the tech came out, told me I needed a part, and promised a follow-up in 3 daysthen disappeared into the abyss. Oh, but not before upselling me an MVP membership for those sweet "discounts" that never materialized. I called daily for a week and was fed the same linewe'll get back to youby five different **** who apparently have never seen a manager in their lives. Even the so-called Chief Enthusiasm Officer ignored my email. Diamond certified? More like cubic zirconia. Buyer bewarethis company is where good service goes to die.
Service Champions
Date: 04/22/2025
Hello ****, Thank you so much for reaching out to us! We genuinely appreciate your patience as we work to resolve your concerns. I want to sincerely apologize for the experience you've had; your satisfaction is our top priority. I'm pleased to inform you that our Service Manager has successfully ordered the necessary parts. However, I noticed that the job was canceled on your end. Our admin team has also addressed the issues with your MVP+ membership, and we are committed to making sure everything is in order. We truly regret any lapses in communication from our side, and we are dedicated to ensuring that all your concerns are fully resolved. If you have any further questions or need additional assistance, please dont hesitate to reach out. You can contact us directly at ************.Review fromShannon I
Date: 03/25/2025
5 starsService Champions was wonderful to work with. From our sales representative, ****, to our installer, ****, they were knowledgeable, professional, and answered all our questions. They were both wonderful to work with and would recommend them for all your needs! If we need anything in the future, they will be our first call!Review fromMarisa V
Date: 03/24/2025
5 starsService champion technician was efficient and gave clear explanation of his findings.Review fromDolly A
Date: 03/23/2025
5 starsFirst class!! Always a pleasure experience, with knowledgeable technicians!! I have had excellent experiences for many years!Review fromJesusa D
Date: 03/22/2025
5 starsSteve * the service maintenance guy was efficient and knowledgeable. He did an excellent job of checking beyond his assigned tasks. This guy was respectful of our property and courteous.Review fromBernie F
Date: 03/18/2025
5 starsVery good, the employee was polite and attentive and explained what had happened and said that we could call if there was any other problem.Review fromDavid P
Date: 03/13/2025
5 starsThey are thoroughand knowledgeable. Highly satisfied with all the work they performed. He was at my house 2 hours doing my yearly checkup.Review fromCarlita C
Date: 03/11/2025
5 starsThe service man efficient, timely, knowledgeable and kind. Could not have asked for more!Review fromRamesh K
Date: 03/11/2025
5 starsThorough inspection, tuneup, and all around great service. The technicians are very knowledgeable and great at communicating their observations and recommendations. Have been using their service for several years. And very pleased.Review fromVal S
Date: 03/07/2025
5 stars*******, *****, and ****** arrived on time as scheduled. All three had bootsies available upon entry of the house. ******* provided AC and heater inspections and tune up. He diagnosed cracks present on the inside of heater, and provided live photos of the issue. He also managed to schedule second ********** appointment to verify the issue. ***** came on time and provided live and still shots of the cracks. ****** provided estimate for replacement on heater at 730pm, and was able to schedule next day 8am appointment to replace heater.
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