ComplaintsforRoling Cart
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Complaint Details
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Initial Complaint
04/27/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Ordered product 04/05/22. Was told it would process in 2-3 business days. They charged my card, and have not heard from them. I tried emailing them with no response. I've tried calling, but get no answer or recording. Tracking my order still says processing. Pretty sure this place is a scam. Credit cards don't usually get charged until the product is shipped. I am seeking a refund on my card, plus I can't get in touch with them. I did find another phone# **********, but again no answer. Also another email, ************************* but no reply.Initial Complaint
04/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I work for the ***** **************************** and I believe that either Roling Cart or Stripe are using our business's name, phone number, and website when they should not be. We have not given permission to them to use our information and have no association with Roling Cart or Stripe. A customer made a purchase on 4/13/2022 from Roling Cart for a total of $135.96. The order number was *****. They contacted us and provided a copy of the receipt showing the purchase. I am attaching both forms. I'm not sure if it is Roling Cart or another business that is using our information.Initial Complaint
04/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have money on line for a scooter.they don't answer phone or email.ask for tracking number.no answer.i want my money back.the business is a scam.i found out after it was to late.had to get ********* my bank card.causeing me a headache that should not happened.done on the 16 th.Initial Complaint
04/16/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Hola!En Marzo 26,2022 Yo compre 2 tankes 30 lbs de R134a AC refrigerant en el website RolingCart.com Order # ***** pagando $109.84 a travez de mi cuenta de PayPal, cuando finalice la compra no recibi ningun correo electronico comprabando mi compra y tampoco no recibi ningun tracking number, lo cual se me hizo sospechoso, revise mi cuenta de paypal y solo habian cobrado la cantidad de $99.00, lo cual aumento aun mas mis sospechas, despues de unos **** intente llamar al numero de telefono del website y no hubo respuesta, intente mandar correo electronico a ******************************** y recibi una respuesta diciendo que mi mensaje no habia sido entregado porque el recibidor reuso aceptar una coneccion desde my correo electronico, despues abri un reclamo a travez de PayPay y ellos se pusieron en contacto con RolingCart y les proporcionaron un numero ******* del paquete que fue ********************** el cual decia que mi paquete ya habia sido entregado, lo cual no es cierto porque a mi domicilio no se entrego dicho paquete ademas dice que el paquete fue dejado dentro *********, como puede **** meter 2 tanques de 30lbs en un buzon?, PayPay cerro mi caso solo porque ellos les proporcionaron el numero *******, tambien PayPal me proporciono un correo electronico para comunicarme con ellos e intente comunicarme pero mi mensaje fue devuelto porque *** cuenta no existe, hasta ahora en el website de RolingCart.com dice que mi orden sigue siendo proc***da pero quisiera que me ayudaran a recibir un rembolso o que se me entregue mi compra.Gracias!Initial Complaint
04/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order online with Roling Cart website on 4/5 for Orleans 5 piece outdoor firepit set. I have not received a confirmation or shipping email. I have sent several emails with no response in return. I just want to be refunded my money for the items.Initial Complaint
04/11/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered 2 carts from them look at my email it was billed to a health care place in ******** that have no clue about gorilla carts. ****** from the non profit would like to be filled in too her # is ************Initial Complaint
04/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased an outdoor seating set and fire pit on 3/30/22. The order has been processing for over 10days. I emailed the company, any my email was kicked back for being inactive. I called the company twice-no answer, no voicemail. The phone rang and rang. I sent a message through the company website twice, with no response. I think this is a scam.Initial Complaint
03/18/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On Feb 26th, I ordered an inversion machine online from Roling Cart. I received an email confirming my purchase, no other emails. I've called them many-many times, (answering machine) with no replies! I've sent them many-many emails, again no reply. Please take action against this company. Here is the only email I've received:From: Roling Cart [mailto:*****************************] Sent: Friday, February 25, 2022 5:47 PM To: ******************** Subject: Roling Cart Order Confirmed Order **** Roling Cart Order Confirmed Any question about your order or contact Roling Cart, please click to view order details or visit our store. Check Order Detail View our store Order Summary ( 1 ) Innova ITM5950 Inversion Table with Advanced Heat and Massage Therapy $72.89 X 1 Product Fee $72.89 Delivery Fee Free shipping Total discount - $3.64 Total $69.25 Any question? Feel free to contact us.We will do our best to provide you with a great shopping experience, if you have any questions or feedback, please contact *****************************Initial Complaint
03/08/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Online company based in CA:Placed order on 2/24/22.Total: $22.78- received order confirmation same day order placed.Received tracking order ****- does not work. Tracking screen does nothing.Tried to email ********************************* comes back as invalid email address.Tried to call- just rings then goes to busy signal- during their business hours.Emailed address: ****************************** no response. No response from company - it's a scam company with website that needs to be taken down.
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Customer Complaints Summary
29 total complaints in the last 3 years.
0 complaints closed in the last 12 months.