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Business Profile

Delivery Service

Temco Logistics
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Temco Logistics's headquarters and its corporate-owned locations. To view all corporate locations, see

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Temco Logistics has 10 locations, listed below.

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    Customer Review Ratings

    1.33

    Average of 52 Customer Reviews

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    Review Details

    • Midea P

      Date: 01/30/2025

      We ordered a dishwasher from a big box store when it went to be delivered. There was damage on the front. The staff was polite and rescheduled the delivery for the following week. Yesterday they came to deliver the dishwasher, dropped the dishwasher off then started to leave after they unhooked the electrical and water line. They left the waterline leaking and then said that The installation was not on the paperwork and we had to reschedule to have it hooked up at a different time. My husband objected causing the driver to call dispatch. Even though dispatch told the driver he had enough time to put in the dishwasher which he had stated only take 20 minutes. They chose to leave, leaving dripping pipe that couldnt be shut off. I called twice the first time I was on phone for over 45 minutes. The drivers then came back to shut off the water, Though I was told they were going to connect the , they looked at the sink and walked out without saying anything when I called the company. They said the driver said that you tried to hook up your old dishwasher and its not their fault. Which makes no sense because the dishwasher did not work so I would not try to hook it up again. I have to pay for plumber now to come and install my dishwasher. Not only was the customer ********************** ridiculous. They caused damage and left. I will not be using them again ever.

    • Emily P

      Date: 01/22/2025

      Bought three appliances from ********** in November. It is almost February and I STILL have not received my oven. Sound unbelievable? I agree.Original delivery date was 12/28. They came and took all three appliances off the truck, broke a part of the oven, and proceeded to put all three appliances back on the truck. They tell me they are not allowed to leave any of the appliances if one of them is broken. I call ********** and they say that's not their policy and is absolutely wrong.2nd delivery was 1/6. They came, took all three off the truck. Install everything and proceed to break a part of the oven AGAIN. This time they actually leave the other two appliances.3rd delivery was 1/15. They cancel due to weather.4th delivery was 1/21. I sit at home all day. They give me the 11-3 window for delivery. No show. No phone call. I call the following morning (today) and they tell me the driveway is icy. I am literally staring at the driveway and there is no ice. I ask why they didn't call or knock on the door. The woman says I don't know. Proceeds to schedule me for yet, another week down the line.Each time this has happened, I have asked why they can't deliver to me sooner. At this point, I am scheduled for a 5th delivery and they still have to wait a week to bring it?! Which is to say, other customers will get their 1st deliveries for the remainder of this week and I am still bumped for 7-8 days down the line. How is this prioritizing?!Calling ********** is not much help either. They just say sorry and leave it up to Temco to deal with. *** at the Utica Temco was very rude and did zero things to make this better. She did, however, treat me with rudeness, interrupt me several times, and argue with me. All of this is so totally unacceptable but apparently it's normal for these companies because nobody is responding in any way to make it ********* NOT BUY FROM **********. And call ahead to make sure Temco will not be delivering your appliances.

    • Jesselynne T

      Date: 01/04/2025

      Jesselynne T

      Date: 01/04/2025

      I am writing to express my extreme dissatisfaction with the recent experience I encountered while attempting to have an appliance delivered through your company.I initially ordered the appliance through ********** and was informed by a representative named Serenity that delivery would occur on a specific Saturday. However, the appliance failed to arrive as scheduled.Following this, my attempts to resolve this issue have been met with significant frustration. Communication with your company has been severely lacking, with no clear information provided regarding the status of my delivery or who is responsible for addressing the delay.Furthermore, my attempts to contact Serenity directly have been unsuccessful. I have been informed that she is unavailable, and other employees have been instructed to misrepresent her availability to me.This lack of transparency and the complete disregard for my time and inconvenience have been deeply disappointing. I am currently without a crucial appliance due to these unforeseen circumstances.I request that you investigate this matter urgently and take appropriate steps to rectify this situation. I expect a prompt resolution and a sincere apology for the significant disruption and frustration I have experienced.Sincerely,********** ********

      Temco Logistics

      Date: 01/07/2025

      Good morning, Thank you for brining this matter to our attention. Temco is always available via email at **************************************** I would like to investigate this matter properly but was hoping you would be able to send over your order number as your name is not generating an order for me. Once I have this information, I will immediately begin an investigation into this matter and reach out to you directly. Thank you. 

    • Steven S

      Date: 12/06/2024

      What a scam service, supposed to deliver appliances. They miss delivery times fail to contact customers worst ********************** takes multiple times to never get your appliances. ********** should have never acquired this mismanaged company.

    • Leo F

      Date: 11/18/2024

      Didnt wait 15 minutes for delivery terrible customer **********************, terrible ********************.

    • John H

      Date: 11/12/2024

      John H

      Date: 11/12/2024

      Horrible service my dishwasher looks like its been used wasnt even in a box

      Temco Logistics

      Date: 11/13/2024

      Good morning, I apologize for the service you received. If you are able to email me an order number, I am happy to look into this more and see what can be done to rectify the matter to your satisfaction.

    • Marianne K

      Date: 11/08/2024

      Marianne K

      Date: 11/08/2024

      Terrible customer **********************. ********************** driver refused to install my new washing machine on the pedestal they delivered today even though I was promised that would happen since I have a disabled veteran husband.

      Temco Logistics

      Date: 11/08/2024

      Good evening, Thank you for notifying us of this matter both here and via email to us directly. I am very glad that we were able to go back and take care of this for you today. As stated during our phone call, I also updated the local team as to the policy change to ensure that this is not a repeated issue. I hope you have a great weekend!

    • Kenneth E

      Date: 11/03/2024

      I was infuriated by the delivery service I received. One of the drivers knocked on our door stating that they could not deliver at the street and asked if we had a back alley, which we do not. He said that the couldn't deliver at the street as they had been struck from behind in the past so they couldn't. Couldn't deliver in the driveway because their ****** lb truck will crack the concrete. They were parked about a block away and I asked them to dolly up the street to our house, which they refused. Driver stated that the only way they could deliver was "vehicle to vehicle" I drove my vehicle to their truck and they loaded it on my truck. We had to lay it on it's side so I couldn't plug it in for 24 hours. All I received was refusal, excuses and unpleasantness. I can't believe that a big box store would use these people.

    • Luke P

      Date: 10/19/2024

      Joke of a company! One of their delivery drivers relieved himself outside of my house behind a dumpster. I cannot believe a company like that would hire such horrendous individuals. Use any other company

    • Iiana H

      Date: 10/11/2024

      While temco logistics was delivering in my neighborhood one of there drivers were driving recklessly and hit my vehicle as it was parked on the side of the road. The driver then proceeded to speed off I was lucky enough to get an license plate number which is from ******* *******. I have to this day been unable to get into touch with anyone from this company so now I have to drive a vehicle I had just bought with a completely smashed back door and busted out rear window.

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