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Find a Location

Pedder Chrysler Dodge Ram Jeep of Poway has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPedder Chrysler Dodge Ram Jeep of Poway

    Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.56/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/8/2023

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers car dealership services.

    Business Details

    This is a multi-location business.

    Find a Location

    Pedder Chrysler Dodge Ram Jeep of Poway has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      13811 Poway Rd, Poway, CA 92064-4855
      BBB File Opened:
      1/25/2022
      Years in Business:
      3
      Business Started:
      3/4/2021
      Business Incorporated:
      3/18/2021
      Accredited Since:
      6/8/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • DPEP 7 Inc
      • Pedder CDR Plus J of Poway
      • Pedder CDJR
      Related Businesses
      Business Management
      • Mr. John Siepker, General Manager
      • Mr. Aldo De Cima, General Sales Manager
      • Mr. David Pedder, Owner
      Contact Information

      Principal

      • Mr. David Pedder, Owner

      Customer Contact

      • Mr. John Siepker, General Manager
      Additional Contact Information

      Fax Numbers

      • (858) 218-1316
        Primary Fax

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/25/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I have a 2021 Ram 1500 with less than 3000 miles on it that is a lease. Starting in December of 2023 I noticed lots of condensation on the on the front windshield, I searched the cab for any wetness the front passenger floorboard and carpet were wet called the dealership. It was brought in January it was there for two weeks they put a new windshield and resealed it and replaced the third brake light gasket as there was evidence of water coming in the back window. The truck had to go back to the same dealership February 7th with a very bad leak in the back window that soaked the carpet once again. The third brake gasket was replaced again a new back window was installed plus the back carpet was replaced and they found a seam by the right front A pillar that leaked as well. The service ********************* said it had to go to the body shop to be fixed. Per S1923000026 technical service bulletin stating how to fix it and what product to use part # p50087. The front fender had to be removed to do this work. I finally picked up the truck March 23rd as it was there a month in a half being assured from **** the service manager that everything was finally done and the truck could be picked up. I noticed right away there was black sealant all around the back window on the silver paint. And the electric part of the window didnt work. I was told to bring the truck back March 25th to be looked at this will be the third time in 3 months. Upon getting home I looked for this seam that was supposed to be sealed. I found it and all the service department did was use clear silicone to try and fix it. So I lifted the hood finding that rats had ate the battery box insulation cover and had made a nest under the engine cover with p*** and pee present all over the engine. From sitting at the dealer for so long. So I was lied to about the seam repair from the service manager and the workmanship is absolutely horrible. I took pictures of everything.
      Read More

      Customer Reviews

      32 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Basil F

      1 star

      05/20/2024

      I had the worst experience ever. Since buying my 2016 Dodge Challenger at this dealership, all service has been performed here. On April 11th I came in again for an Oil change, after waiting an unbearable 3 hrs. I went to check the service rep (not the same I checked in with) I heard him whisper to another "he is checked in as a drop off". After another I was finally ready and the service rep I did check in with, lied to my face that work got backed up....

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