Business ProfileforMush Plushies
Current Alerts For This Business
On June 5, 2024, BBB challenged the company's advertising that appears on their website at https://getmushplushies.com/. The website advertises weighted plushies
According to the BBB's Code of Advertising, 1. Basic Principles of the Code.
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
Mush Plushies was asked to include the weight of each weighted plushy in the product description. To date, we have not received a response.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 2083 W Flagstaff Rd, Redwood City, CA 94061
- BBB File Opened:
- 4/21/2023
- Years in Business:
- 1
- Business Started:
- 3/14/2023
- Business Management
- Mx. Customer Service, Manager of Customer Relations
- Contact Information
Principal
- Mx. Customer Service, Manager of Customer Relations
Customer Contact
- Mx. Customer Service, Manager of Customer Relations
Customer Complaints
68 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/04/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
28 Customer Reviews
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Most Recent Customer Review
Laurie F
1 star10/12/2024
Local BBB
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