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Find a Location

Auto Union has 1 locations, listed below.

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    • Auto Union

      6726 Reseda Blvd STE A4 Reseda, CA 91335-5372

    Business ProfileforAuto Union

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6726 Reseda Blvd STE A4, Reseda, CA 91335-5372
    BBB File Opened:
    8/9/2022
    Years in Business:
    5
    Business Started:
    1/1/2019

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Dan M

    1 star

    02/17/2024

    I was shopping for a vehicle when I saw the ad for the **** ******** **** at Auto Union in Reseda, CA. I visited the dealership Thursday afternoon February 15th. I looked at the car and took it for a test drive. I noticed there was a warning message on the dash for brake service, the seller informed me it was for required service and not an issue for probably the next ***** to ****** miles. I should have taken that as a sign that there were more issues to be identified. The seller and his assistant new I was inexperienced and new exactly what to say and do to get me to buy the car. I thought, at first, the brake issue would not be a concern, so I decided to buy the car for $4,900. As we completed the paperwork, I thought to myself they are more interested in having me just sign off then explain what I was signing or answering my questions. I did feel somewhat comfortable because one of the documents I signed was a "Contract Cancellation Option Agreement" giving me until 5:00 PM on 2/17/2024 to cancel the purchase and return the vehicle. When I called the the Friday morning to say I would like to return the vehicle the seller told me that agreement was not a valid document because they didn't offer the option and I didn't pay for the option even if they did offer it. Since I have been in the vehicle for the past three days I have identified at least seven issues besides the brake issue with the help of an independent dealer. I don't remember any of these issues being identified by the seller. As I sit here typing this review/complaint I can't help but think I was taken advantage of because of my age, being a senior citizen at 71 years old! With a BBB Rating of "F" it's not a surprise that this seller's way of doing business is to line his pockets at the expense of the customer, very poor customer service!

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