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          Business Profile

          Animal Breeding

          Spoil Me Frenchies

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            04/26/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            1/14/24- Platinum french bulldog girl was purchased from this company "Spoil Me Frenchies" instagram @spoilmefrenchies for $3,000 which claims to serve both AZ and CA. When receiving pictures and videos of the girl puppy, the owner purposely hid the left eye. When asked about this, we received blurry photos/videos and told that the puppy had simply scratched herself and would grow out of it. Was given eye meds to give puppy to supposedly make it better and it did not help her at all.4/25/24- Puppy is now 5 months old and the eye of course has not healed and in fact is much worse. The growth now has two small bumps and her pupil is stretched out. My vet reported that a puppy that small is unable to cause an injury of that magnitude and that it in fact is not an injury, and is actually a deformity. My vet advised that surgery *** or *** not correct the issue but instead cause more stress or damage. I reached out to the owner ********************** to inform her of this and she took no responsibility for the eye deformity and took months to send vet records and reports on only one parent. The paperwork that I received with my puppy does not even match what she sent. Owner claims that all puppies are quality and 4 panel health clear when that has not been my experience. She knew that it was very important to me receive a quality puppy and seems to only care about making money. My poor girl lives in constant discomfort with her eye inflammed and oozing daily. I would avoid this breeder as my puppy was clearly not bred with care and will now have to undergo surgery that *** not even help her. You will end up paying more in the long run if you choose this breeder. Stay far away. You have been warned.

            Customer response

            04/26/2024

            Here is the requested website:

            *************************************

             

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          BBB Rating & Accreditation

          C+

          This business is not BBB Accredited

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          Years in Business: 6

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          19670 John F Kennedy Dr

          Riverside, CA 92508

          Visit Website
          (951) 206-0608

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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