Reviews

Review Details

• Review fromMary D

  Date: 04/17/2025

  1 star

  Mary D

  Date: 04/17/2025

  If they had negative stars, I would go to negative 10. I ordered chicks in February os 2024. The first red flag was the fact I didn't get an immediate order confirmation upon sending my order. I waited several hours, contacted them and they said they HAD sent confirmation. I checked all folders in my email and no, so they "resent". They were quite defensive, saying I was "accusing" them of things they didn't do, when all I did was say that the confirmation had come thru THIS time. Fast forward until June. WHERE are my chicks? Oh, hens are not laying, it is too hot. July, same story and MO was burning up, I told them push off until the end of July, first of August. September comes, no word, no info, no chicks. Emailing them finds that they are "behind" but I am LITERALLY the next order to be filled. Mid October I post to their ******** wondering WHERE my chicks are, no response. I get a call from the local post office the next week, telling me birds are there and to bring a separate box, because whatever I ordered had something dead in with what few chicks I had ordered. I got the birds and only one dead, the "extra" bird. I thought I had 6 laughing chickens and a pair of liege fighters. They looked pretty healthy, next day the male "liege fighter" was dead. The chicks stayed inside for the winter in a giant tote. They grew, January and February gave me 2 weeks of polar vortexes and even though they had heat, the birds still piled on each other. I lost 4. March arrived and the birds were moved out midway thru the month with a heated house. The 3 that had survived were, I thought, a pair of laughers and a liege fighter. Now in April I have a little rooster who is not crowing any different than the rest of my roosters here, could be the Hawiaan breed they advertise, a cochin hen that was sold to me as a liege fighter and a cream legbar hen that was sold to me as a laugher. Apparently they threw whatever they could into a box and shipped it. Contacted them, no reply.

  Feather Lover Farms

  Date: 04/17/2025

  Hi ****,

   

  We are sorry if there were issues. We will gladly create a free order for you and replace any chicks that may have been a mistake. We also send free xtra chicks sometimes of other breeds if that happened. 

   

  Again, please reach out to us and we will create a free order and take care of you. Thank you

  Feather Lover Farms

  Date: 04/17/2025

  Hi ****,

   

  We are sorry if there were issues. We will gladly create a free order for you and replace any chicks that may have been a mistake. We also send free xtra chicks sometimes of other breeds if that happened. 

   

  Again, please reach out to us and we will create a free order and take care of you. Thank you

• Review fromReta Y

  Date: 04/11/2025

  3 stars

  Reta Y

  Date: 04/11/2025

  Hello! I placed an order on 4/1 order number #****. Still dont have a confirmation on delivery date and emailed and left a voice mail. Just need an update please. I bought three silkies $103. I hope this is not a scam. Not trying to cause a problem just excited for my chicks. Just dont like being left hanging. Please email me or respond in anyway.

  Feather Lover Farms

  Date: 04/15/2025

  We are sorry you felt this way but leaving this review was not necessary. Our site explains your chicks ship in the order rerdicved and you ordered chicks for April **** will ship on time in April. Thank you

• Review fromMichael P

  Date: 04/08/2025

  1 star

  Michael P

  Date: 04/08/2025

  Paid for 3 chicks (day old) in mid March of 2025 to be delivered in April 2025. I have contacted these people 6 times via email and 1 time via there online message tool on their web site asking for an update on the order. NOT one email back in response, how ever I get emails for new items or promotions. POOR communication/POOR business practices. I wish I had looked better and non associated reviews prior to placing my order. (I wish i could leave less than a 1 start overall experience.)

  Feather Lover Farms

  Date: 04/15/2025

  Hi there,

   

  We are truly sorry if we took a long time to reply back. We have a large workload here and got a bit behind on emails. We are hiring new staff soon to help keep up with emails. 

  You ordered chicks for April and we shipped them April 9th and you received them. **** tracking

  420275979381710597204205690347

   

  We hope you enjoy your chicks and hope to send you more chicks in the near future. Thank you

• Review fromCourtney S

  Date: 03/17/2025

  1 star
  Paid for 5 chicks (day old) in August 2024 to be delivered in October. It is mid March and they still have not been delivered. I email each month asking about the delivery date, and the answer is always next month. I reached out at the end of October to see about a free mystery chick that they offer if they are late on a delivery and asked about shipping again. They offered to switch up my order to fulfill it the following week, but I wasn't interested at the time. I emailed again in March asking if we could do 3 of the original chicks and 2 different chicks of the same price like they offered back in October, but they told me they can't modify orders. I asked why they changed their mind, but they did not respond as of yet (5 days later). I sent another email tonight, since they wouldn't respond, asking for an answer as to why they won't change the order to fulfill my shipment, and asking for a refund. Their website claims full refund if not shipped in 60 days, and I've been waiting over 5 months. At this point, I'm not sure they're even a real company, much less a reputable one.

• Review fromDebra N

  Date: 03/04/2025

  1 star

  Debra N

  Date: 03/04/2025

  I think they are scammers. They take ur money and keep it say oh we will replace dead chicks and send extra all legal es I bought 6 chicks for my daughter was nothing but a total mess we went back and forth about them one by one every chick has died Ive sent pictures of everyone except last two figured why bother they tell u that u are rude and that they will block u so forth only because I want what I paid for then they claimed they sent me a credit only for me to try and use it instead it went threw as a new Oder and charged me another fee for chicks plus another fee for shipment in which I originally made 2orders for chicks the first time with being charged for 2 shipments for them to combine all 6 chicks in one box so they should have owed me for the one shipment that was not used. Then when the order went thru for the credit it was another battle with them only for them to say we cancelled the credit and we wont send u a refund. So yes I tryed to stop payment but it went thru. So now Im over 300$ for 6 dead chicks after a long battle and them threatening me to block me and so forth they decided to send me a refund now mind u they dont do refunds but out 77$ back into my acct and kept t another 29$ that was paid for shipping and we still dont have the chicks or my full refund little less extra chicks never ever will I do business with them and definitely will not refer them to anyone such bad customer service. The chicks were for my daughter in ********* and she even wrote them because they keep t saying they died because she didnt care for them properly, they are not her first she has 28 other chickens and they grew healthy and strong. But guess what they never got back to her at all . Great customer met service right one of the worst companies I have dealt with in my entire life. Run dont do business with them

  Feather Lover Farms

  Date: 03/11/2025

  Your first shipment of chicks was delayed by **** 3 days in the mail and unfortuanly some losses happened. We take care of our customers. You are emailing us telling us to send you more chicks meanwhile you are writing horrible things about our hard working farm on here...

   

  Debra N

  Date: 03/13/2025

  Just aft I never begged them for more chicks just merely requested as to when they were going to send the replacements per there web site agreement and they also promised which I have there email that they would do. Lies all lies mad u bet I am all the money hard earned money I spent to a company that does not follow thru with there commitments to there customers that also work hard for there money only for them to rip u off they need to repay or replace.

• Review fromMandi W

  Date: 03/04/2025

  1 star

  Mandi W

  Date: 03/04/2025

  I placed an order. Have had zero contact back from the emails I sent. Its now march and the chicks I ordered for February not here. My cc was charged. I will be disputing the charge. Just communicate. I will never order here again. Beware*****

  Feather Lover Farms

  Date: 03/04/2025

  You ordered chicks for March, not February. We are confused what you are saying. You ordered chicks for February and for March, since one breed you ordered was sold out for February and you ordered for March, you pay one shipping fee meaning all your chicks will not ship until they are all available which is March. We are not late on your order by any means. 

• Review fromTyler S

  Date: 03/02/2025

  1 star

  Tyler S

  Date: 03/02/2025

  Said I would have my chickens by December here we are in March and they are now sending hateful emails cause I want to know where my chickens are.

  Feather Lover Farms

  Date: 03/04/2025

  Hi *****,

   

  We are sorry you are relying on here. We told you when your chicks would ship in March. You recently emailed us saying if they do not ship soon you want a full refund. We then sent you a full refund and then you emailed us back saying you are mad we fully refunded you? Would love to show screenshots of your email on here if it allows. You are extremely rude on your emails towards us and you asked for a refund and we sent you one. All you had to do is wait a bit longer and your chicks would have been sent as we told you. Have a wonderful day. 

• Review fromVickie N

  Date: 02/27/2025

  5 stars

  Vickie N

  Date: 02/27/2025

  I ordered my chicks for March and got them 2 days early! All were alive and seemed to be healthy. Thank you!

  Feather Lover Farms

  Date: 03/04/2025

  Hi ******, Thank you so much for taking the time to leave a review for Feather Lover Farms on here. We hope you enjoy your baby chicks and hope to send you more soon! :)

   

• Review fromElliseth R

  Date: 01/16/2025

  1 star

  Elliseth R

  Date: 01/16/2025

  If youre considering getting chickens from here, dont. They dont communicate well with you and by the time your chickens Get in your hands theyre probably gonna be dead, Lack of communication, lack of care for the animals and just overall horrible! If I was able to give zero stars, I would! Dont waste your money with this company!

  Feather Lover Farms

  Date: 01/16/2025

  Hi there,

  We sent your chicks last week and for some reason **** accepted your chick shipment, transferred them to the sorting facility and then returned them to sender and marked a note stating returned due to bad weather conditions.  

  I created a free order for you and we are taking the hit for shipping but you are attacking us when we hatched and shipped you fresh happy baby chicks and **** accepted the package and then returned it to us due to weather conditions. 

  Again, free order created. We will email when they ship. We did our part and sent your chicks and we created a free order for you and will send you more. 
  
  
  Thank You,
  Feather Lover Farms

• Review fromElderick E

  Date: 09/16/2024

  1 star

  Elderick E

  Date: 09/16/2024

  I am extremely disappointed. I ordered 3 chicks from them for June. I reached out July and I completely understood that it was hot and the hens didn't lay...Finally last Monday, Sep 9, they arrived. All three dead!!I have a box opening video and picture.Since then I've sent them about 6 emails with the pictures attached. I reached out on their website 3 times. Out of desperation I tried their Instagram account this morning and now this.They have a live arrival guarantee, that is why I paid over $200 for 3 chicks.The least they can do is reply to my messages.

  Feather Lover Farms

  Date: 09/19/2024

  We reached out to the customer and took care of the issue. They agreed to remove this complaint.