Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tim Lewis Communities has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTim Lewis Communities

    Home Builders
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/16/2023

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3500 Douglas Blvd Ste 270, Roseville, CA 95661-4280
    BBB File Opened:
    8/11/1995
    Years in Business:
    38
    Business Started:
    1/17/1986
    Business Incorporated:
    1/17/1986
    Accredited Since:
    11/16/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 492827 for this business, issued by Contractor's State License Board

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    BBB records show a license number of 00763932 for this business, issued by CA Bureau of Real Estate

    These agencies may include:

    CA Bureau of Real Estate

    1651 Exposition Blvd.

    Sacramento CA 95815

    (877) 373-4542

    Fax: (916) 2638943

    http://www.bre.ca.gov

    Type of Entity:
    Corporation
    Business Management
    • Mr. Jay T Lewis, CEO
    • Ms. Karen Ackerman, Director of Customer Care
    • Ms. Julie Dawson, Executive Assistant
    Contact Information

    Principal

    • Mr. Jay T Lewis, CEO
    • Ms. Julie Dawson, Executive Assistant

    Customer Contact

    • Ms. Julie Dawson, Executive Assistant
    Additional Contact Information

    Fax Numbers

    • (916) 783-2303
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/06/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    My husband and I had put a deposit on a home began the loan process, within two week we unfortunately suffered hardship and were not going to be able to move forward with the purchase of the home. In addition to this, the documents requested by the underwriter we were not going to be able to provide, which would result in the loan not be granted. We then requested to cancel the transaction and it was assumed due to the loan issue we would be able to have our refund. We have yet to have the refund accepted, or refund issued this cancellation was requested on 8/22/22.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kris G

    1 star

    10/26/2023

    End of July 2023 - contract to purchase and verbal assurance of earliest house completion date Dec 2023 - latest Feb **** with rate locked down only 3 months prior to closing.10/18 4pm - called and I formed that house walk through would be Nov 9 and final Nov 16 and escrows signing Nov 17. Inquired about no contact with loan officer since documents signing, verbally told not to worried because "they have weekly meeting with the loan originators."10/25 - emailed by loan originators of new loan rate and that he only new recently; in which he knew since the 10/23.Now I'm stuck with 2.5 rate higher then original rate which is over 800 dollars more monthly. Or if I back out, I would loose the 17k deposit. There is the offer to buy back points making it a benefit for me but in reality, I'm buying it using *********** and builder/lender incentives.My profession is nowhere near the housing profession and I guess it's always the buyers fault for not following up with the professionals that are suppose to keep you in the loop.

    Local BBB

    BBB of Northeast California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.