ComplaintsforFastPeopleSearch.com

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Initial Complaint
09/17/2021
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
The website www.fastpeoplesearch.com is currently disclosing my full name and address. I am unable to have this information removed, and hope that you can help me.
Business response
09/22/2021
Hello,
We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:

Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: https://www.fastpeoplesearch.com/removal
If you are a ********** resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of the home webpage and follow the automated process online.

For additional information about the removal of your information, please visit our Privacy Policy found at
https://www.fastpeoplesearch.com/privacy

Regards,
FastPeopleSearch Customer Support
Initial Complaint
09/14/2021
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Under CCPA I have the right to have my information removed from this website Fastpeople search, they do not have the link as they have noted.https://www.fastpeoplesearch.com/name/****-o'mara_**********-**
Business response
09/16/2021
Hello,
We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:

Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: https://www.fastpeoplesearch.com/removal
If you are a ********** resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of the home webpage and follow the automated process online.
For additional information about the removal of your information, please visit our Privacy Policy found at
https://www.fastpeoplesearch.com/privacy

Regards,
FastPeopleSearch Customer Support
[email protected]
https://www.fastpeoplesearch.com/contact
Initial Complaint
09/13/2021
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I didn't like the fact anyone can type in my phone number and get full information about me,including my age,address(s),email...and those info are provided from truepeoplesearch.com and fastpeoplesearch.com. Few days ago I followed thru their removal process and was confirmed that it was done.But when I ****** my number,truepeoplesearch.,com shows that the info is no longer available ,but fastpeoplesearch.com still shows full info, so its obvious they didn't remove it.Tricky thing they do is that when I use my computer to ****** it it sometimes says the info is no longer available,but when i use computer at other places it still shows!
Business response
09/16/2021
Hello,
We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:

Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: https://www.fastpeoplesearch.com/removal
If you are a ********** resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of the home webpage and follow the automated process online.
For additional information about the removal of your information, please visit our Privacy Policy found at
https://www.fastpeoplesearch.com/privacy

Regards,
FastPeopleSearch Customer Support
[email protected]
https://www.fastpeoplesearch.com/contact
Initial Complaint
09/09/2021
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Fastpeoplesearch.com has posted/shared personal information of mine and my relatives for the public to see and easily access. It is such grotesque, disrespectful and unlawful behavior. I nor my relatives gave Fastpeoplesearch.com permission to share, post, or keep any of our information. Please, I ask you to stop Fastpeoplesearch.com and any of it's kind from posting, sharing or keeping mine or my relatives information. We would like our information deleted, totally wiped clean from their database as well as databases, if they run more than one platform. https:************************************************************* Relatives of Ramou Ndow in Bronx, NY ***** **** ********* **** ****** **** **** **** ****** *** ******* ****
Business response
09/16/2021
Hello,
We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:

Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: https://www.fastpeoplesearch.com/removal
If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled “Do Not Sell My Personal Information” on the footer of the home webpage and follow the automated process online.

For additional information about the removal of your information, please visit our Privacy Policy found at
https://www.fastpeoplesearch.com/privacy

Regards,
FastPeopleSearch Customer Support
Initial Complaint
09/08/2021
Complaint Type:
Customer Service Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
FastPeopleSearch had originally removed my information, however, my personal information is still easily accessible right from the main ****** search. I do not authorize this company to post my PERSONAL information on the internet. It is so dangerous and stupid.
Business response
09/08/2021
If your records are removed from FastPeopleSearch.com but are still available via a ****** search, you can remove the information cached by ****** by following the directions on the *** provided below:

https://support.******.com/websearch/troubleshooter/3111061?hl=en

Regards,
FastPeopleSearch Customer Support
support@**********************
https://www.fastpeoplesearch.com/contact
Customer response
09/08/2021
I am rejecting this response because: I am still able to find my information on their company website. I just ******d my name a few moments ago, found the link in the ****** search, clicked on it, and it brought me directly to Fast People Search and I was still able to see my personal information. I want all of my personal data completely erased from their database. They have not removed this yet. I do not authorize this company to provide any of my personal information to the public.
Business response
09/16/2021
Hello,
We are happy to assist you with the removal of your information from being shown on our website.

Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: https://www.fastpeoplesearch.com/removal
After you enter your email address, search for your name and locate your profile.
Click on the "More Free Details" button on your profile listing.
Open the profile and click the Remove button.

For additional information about the removal of your information, please visit our Privacy Policy found at
https://www.fastpeoplesearch.com/privacy

Regards,
FastPeopleSearch Customer Support
Initial Complaint
08/25/2021
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Have tried repeatedly to get my unauthorized information off of their site to no avail.
Business response
08/26/2021
Hello,

We do not have record of any requests to our site from your stated email address.

We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:

Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online:

https://www.fastpeoplesearch.com/removal

If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled “Do Not Sell My Personal Information” on the footer of the home webpage and follow the automated process online.

For additional information about the removal of your information, please visit our Privacy Policy found at
https://www.fastpeoplesearch.com/privacy

Regards,
FastPeopleSearch Customer Support
[email protected]
https://www.fastpeoplesearch.com/contact

NOTE: FastPeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastPeopleSearch is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer response
08/26/2021
I am rejecting this response because: I have already gone to your site 4 times and tried to remove my information only to have gone through pasting my url and searching via my name and state with no 'request for removal" option showing thereafter. Please remove my information from your end. Jewell Hatchett - 300 Old Trail Drive - Columbus, Ohio 43213.
Customer response
09/09/2021
I am rejecting this response because they responded to my request to remove by suggesting that I go to their website to opt out/request removal. As previously stated, I have tried 4 times to opt-out/request removal of my information directly from their website and the site requires that you search yourself on the site and when all of your confidential information populates, it does not have an option of opting out/requesting removal. I therefore request that they remove my information from their site. I filed this complaint with the BBB with no other alternative, requesting their compliance per my request of removing my unauthorized information from their site.
Business response
09/16/2021
After you enter your email address and search for your profile, did you find it, then hit the "More Free Details" button? That is how you identify which profile on the search page is yours, and that's when the Removal button appears.

Please follow the steps again, make sure to hit the "More Free Details" button, then remove the profile that is yours.
Business response
09/22/2021
We still don't have a request for removal initiated from your email address in our removal flow.
Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: https://www.fastpeoplesearch.com/removal
Then follow these steps in order:
Agree to the terms, and prove you are not a robot by checking the boxes below
Click the button to "Begin Removal Process"
You will then be prompted to search for your record
Once you find your record, click the 'Remove My Record' button under your name.
That's it! Your record is now removed from the FastPeopleSearch database and will not show up on the site
IF you do these things and do not see a removal button on your profile, please reply with the URL/Web address of the page you are on so we can troubleshoot.
Customer response
09/22/2021
I am rejecting this response because:

Again, there is no "removal" option below my name after completing your instructions. The url is as follows: https://www.fastpeoplesearch.com/name/jewell-hatchett_columbus-oh
This will be my final attempt in getting this resolved via the BBB requesting that my unauthorized information be removed from your site. My patience with this process, that should be fairly simple for you to complete, is wearing very thin. Should this matter not be resolved as soon as possible, I will have to seek legal guidance, as we have been going back and forth to no avail for several weeks now while my information remains on your site. Please remove my information as requested.

Thank you.
Initial Complaint
08/16/2021
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I was just informed that my residence is listed on "FastPeopleSearch" and on the "***********" websites as the residence of a person names ***************************, and she is listed as a relative to me and all of my immediate family. In addition, her background information includes several of my former addresses and phone numbers. There is no phone number for me to contact this company and I could not find any way to get my information our of these websites. This is an obvious case of someone stealing my information and these sites attributing my details as part of her background. I need all of my information (as well as my siblings' and children's) deleted from her account and from these websites.
Business response
08/26/2021
Hello,

FastPeopleSearch has access to billions of public records, including the most recent and 40-years worth of historical data. This allows us to provide information about most every person or business in the United States. Public records are created from a variety of sources, including census records, phone directories, property records, birth and death records, magazine subscriptions and voter registration cards.

The person you searched for is likely to have lived at several addresses, and our system gathered information about each one. The system also compiled a list of every person who lived at each address. The names listed in the 'Relatives' section are people who once lived at the same location as the person you searched for and shared other information (such as last name). These people also may have, by coincidence, simply just shared a residence or lived in a particular location at different times and may never have known each other.

Although FastPeopleSearch provides public records, we do not create or modify them in any way. We are only able to display the information provided in each record, so we cannot guarantee their accuracy. New public records are created every day, so FastPeopleSearch is always able to offer the most up-to-date and accurate information possible; however, this information must be publicly reported by the person.

While we are unable to correct your records, you may have them removed if you so wish by following the link below.
https://www.fastpeoplesearch.com/removal

Please follow the online prompts to complete your removal. Thank you.

Regards,
FastPeopleSearch Customer Support
support@**********************
Initial Complaint
08/10/2021
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I have been trying to remove the listing of my records on FastPeopleSearch to no avail. Per the complaints below, they have not complied.
Business response
08/11/2021
We removed the consumer's info per her request on 08/10/2021.

Please be advised they will need to clear their browser cache, close all open windows, and perform a new search to validate.

FastPeopleSearch.com
Customer response
08/12/2021

Better Business Bureau:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
Initial Complaint
08/03/2021
Complaint Type:
Customer Service Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am trying to remove my information from this site. The online instructions say that there is a link "remove my record" for me to click, to remove my record. However, no such link exists, no matter how many times I try going on the site. This is an outrageous invasion of privacy; please remove my information from the site right now. Thank you.
Customer response
08/03/2021
https://www.fastpeoplesearch.com/address/***************************************************************************************************************************************
Business response
08/11/2021
Hello,

We have submitted your listing for removal, per your request. Please allow 3-5 business days for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

Regards,
FastPeopleSearch Customer Support
[email protected]
https://www.fastpeoplesearch.com/contact

NOTE: FastPeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastPeopleSearch is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

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