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Find a Location

Monarch Sober Living Homes has 1 locations, listed below.

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    Business ProfileforMonarch Sober Living Homes

    Sober Living Facility
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/2023

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2509 Capitol Ave, Sacramento, CA 95816-5808
    BBB File Opened:
    3/8/2023
    Years in Business:
    9
    Business Started:
    5/21/2015
    Accredited Since:
    5/18/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Joseph Britton, Owner
    Contact Information

    Principal

    • Mr. Joseph Britton, Owner

    Customer Contact

    • Mr. Joseph Britton, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2023

    Complaint Type:
    Order Issues
    Status:
    Resolved
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William C

    1 star

    04/26/2023

    I lived at Monarch Sober Homes at ********************************************************* from July 2022 to mid-December 2022. And while the facility is lovely, and could be a model for other Sober Living facilities, the ownership/management seems to be at odds with their stated goals. While they may be adequate at supporting one's getting sober, they have no plan for a person's recovery. Other Sober Homes have a "Phase 2" type of plan designed to return one as a productive and responsible member of society. Monarch has no such discernible plan.They also do not seem to be held to the many contractual obligations incoming tenants are made to sign during the "intake" process. In fact, they violated a number of items in the contract during my stay. From harassment, incessant gossip, possible violations of HIPAA law, and threats of termination, it seemed as though Monarch's primary goal was intimidation and a steady source income. They also tend to lie. Something a court case (with discovery) could determine. They have no oversight. There is no government body to lodge a complaint with. That is why I am doing it here.

    Local BBB

    BBB of Northeast California

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