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          Rocket Doctor has 1 locations, listed below.

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            Business ProfileRocket Doctor

            Virtual Assistant

            Contact Information

            2108 N St Ste N

            Sacramento, CA 95816-5712

            Visit Website
            (844) 996-3763

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            2108 N St Ste N, Sacramento, CA 95816-5712
            BBB File Opened:
            12/16/2021
            Years in Business:
            5
            Business Started:
            8/6/2018
            Business Incorporated:
            8/27/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 157750 for this business, issued by Medical Board of California. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Medical Board of California

            2005 Evergreen Street Ste. 1200

            Sacramento CA 95815

            (916) 263-2382

            Fax: (916) 2632944

            https://www.breeze.ca.gov

            Type of Entity:
            Corporation
            Business Management
            • Mr. William Cherniak MD, CEO
            • Mr. Harry Cherniak, CFO
            Contact Information

            Principal

            • Mr. William Cherniak MD, CEO
            • Mr. Harry Cherniak, CFO

            Customer Contact

            • Mr. William Cherniak MD, CEO
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/16/2021

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Used their service of an online doctor to obtain a doctor's note for missing work on 9/22/21. At the time of the appointment, I was told that my insurance(Aetna Better Health of California Medi-cal) and there would be no charge for that day's service. 2 months later, I received a **** from **************** *** for $354 saying it was an office visit. I called Rocket Doctor to find out if this was them billing me, they said the work with Telemedicine365 and don't know why I was billed. I called my insurance carrier and they did not run my insurance that day. I asked to escalate it to a manager because I don't want $354 of a **** I shouldn't be paying go against my credit if it goes to collections. Reached out to Rocketdoctor several times over the phone. They have sent me a text message saying they're working on it and that they would call me. I have not heard from anybody and it's been almost a week.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Robert C

            01/28/2024

            This is not the same as going to a physical real physician. They don't read patients medical notes at all when you get a new appointment. Instead they ask "What brings you here"I was always detailed and clear in explaining my health history but no reference is made to that detailed previously explained conditions and problems.The customer support people are excellent at setting up appointments. It took me 2 or 3 attempts on my phone with no successful connections.Finally bought a camera and mic...waste of money.One psychotherapist wasn't even paying attention and thought I was talking about a deceased 19 year old brother ...not my son. I am 68 years old ...you do the math.Each and every time you talk with a doctor you have to give all your information again. Their top specialist said "I just came back from vacation with my family" And amazingly "I don't get paid to read notes"I finally refused to tell my whole health history and gave up.They started me on a prescription. I have requested they advise me if they are renewing.Basically I am no better off from contacting Rocket Doctor and must find local resources for treatment.

            Local BBB

            BBB of Northeast California

            More Info on Local BBB

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