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          My Chevrolet has 1 locations, listed below.

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            Business ProfileMy Chevrolet

            New Car Dealers

            Contact Information

            444 Auto Center Cir

            Salinas, CA 93907-2500

            Get Directions
            Visit Website
            (831) 444-4000

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 58

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            444 Auto Center Cir, Salinas, CA 93907-2500
            BBB File Opened:
            10/11/1989
            Years in Business:
            58
            Business Started:
            1/1/1966
            Business Incorporated:
            1/30/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • My Chevrolet, Inc.
            Business Management
            • Rick Ray, Operations Manager
            Contact Information

            Principal

            • Rick Ray, Operations Manager

            Customer Contact

            • Rick Ray, Operations Manager
            • Aida Davilla, Controller
            Additional Contact Information

            Fax Numbers

            • (831) 444-4001
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/10/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Purchased a 2020 Chevrolet in December of 2019. Starting in February of 2020 I have had to have the fuel injectors replaced two times, along with the muffler, catalytic converter, water pump and vacuum pump. This is in addition to the electrical issues I am still dealing with which include having to reprogram the key fobs, replace the key fobs, Bluetooth connectivity issues and electric seat issues. The day after I picked up the vehicle from having the water pump replaced is when the bacc pump broke. I nearly crashed as a result do you the brakes going out and was stoped by the emergency braking system. I gave MY Chevrolet the opportunity to speak with me to come up with a resolution but the were not interested and told me to contact GM. I contacted ***************** law division the day before my brakes went out after picking up the vehicle for the water pump. After the brakes went out the next day I have left two voicemails and sent an email asking for a call. Its going on two weeks and am still waiting for the call and have to take my vehicle in again for the seat issues.
            Read More
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Patricia O

            12/22/2021

            If you are looking to buy a vehicle that comes with a company name that is reputable and stands by it's customers, DON'T purchase your vehicle at MY CHEVROLET at the Salinas Auto Mall. I had a brand new 2021 Chevrolet Silverado Trail Boss literally breakdown in front of the dealership. This was on 12/11/21. They offered me no rent a car since their loaner cars were all out. I suggested a rent a car since I was stranded due to not living in the area. Never got a rent a car, the excuse was that the rental car place hung up on them twice. I ended up having to purchase a new reliable vehicle in order to get home because MY CHEVROLET was not concerned about me being stranded. My Truck is still waiting on parts to arrive at the Dealership and as of now 12/22/21. I asked for a Manager or person in charge on 12/11/21 and was told they had no such person available since it was the weekend. I have yet to talk to a Manager or person in charge for what happened to me. They clearly are not interested in apologizing for selling me a vehicle that did not clearly meet expectation. Till this day I remain upset since the person they have so called helping me (Luis), has no customer service skills either. This company clearly is after the money and then wants nothing to do with their customers. I will never recommend this place!

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