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          Off Road Warehouse has 1 locations, listed below.

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            Business ProfileOff Road Warehouse

            Auto Parts

            Contact Information

            San Diego, CA 92123-1107

            Visit Website
            Email this Business
            (858) 565-7792

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            San Diego, CA 92123-1107
            Email this Business
            BBB File Opened:
            4/29/2020
            Years in Business:
            4
            Business Started:
            10/17/2019
            Business Incorporated:
            10/17/2019
            Type of Entity:
            Corporation
            Alternate Business Name
            • Orw Usa Inc
            Business Management
            • Mr. Sam Cervantes, Vice President
            Contact Information

            Principal

            • Mr. Sam Cervantes, Vice President

            Customer Contact

            • Mr. Sam Cervantes, Vice President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/27/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Off Road Warehouse posted a sale on open box items on Saturday 07/23/2022. This included a coupon code that was 75% clearance items. I purchased the clearance items online that same day. The transaction processed perfectly. I selected Will Call pickup as I live locally. I emailed on Monday 07/25/2022 to see when my order would be available to pickup. No reply from the business.I called today, Wednesday 07/27/2022, only to be told that item no longer exists and my order would need to be cancelled and refunded. I still have not been emailed back or issued a refund. A transaction was processed for an item that did not exist. I have no product or solution offered to me, or my money. If the item did not exist, why did my transaction go through? Why was it not canceled on Monday if they had no intention of fulfilling it?This item does still exist however, and I expect the business to provide me with what I purchased.
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            JR J

            09/10/2021

            The place is a ripoff ... the salesman gave me an invoice price of ****** to install 2 Bilstein front shocks later a day later his assistance manger call to confirm my appointment and said that made a mistake the correct price will be it will be ****** . This place ***** I would not do business with them after tripling the cost I was quote less than this to have all 4 shocks install with an alignment
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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            BBB Reports On

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