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ComplaintsforGetitfree.us
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/26/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I saw an ad promising free samples on ******* by a company named getitfree.com. I clicked to sign up, but never did follow through entirely because I was not comfortable about giving my phone number. Even though I did not fully sign up, I am now receiving one ad after another from these awful people. I can no longer use the computer because of the constant harassment. I cannot watch movies, read my emails, look at ******* or do anything else because of these annoying notifications. They do not allow you to unsubscribe, either. One ad came up with an unsubscribe button, the rest did not. I want these people to leave me alone. That is the last time I will ever click on a ******* ad.Business response
07/27/2021
Hello,
I am sorry to hear your are having trouble. Can you send me a screenshot of the notifications you are receiving? Are you seeing these ads on your phone or your desktop? Can you provide me with more details so I can best help you?
Thank you
******
Customer response
07/27/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
****** ******
I cannot send a screenshot. My device is a ******* tablet. I am deleting these harassing messages as they come in. I have blocked all notifications from coming in. This was supposed to be for free samples. Instead, I am getting filth from a dating website, free samples no one would want and the notifications do not allow me to use my tablet in peace. There are more than ten notifications per day, way too many. I want your company to delete my name and email address and leave me alone. I am going to find out how to report your company to *******, because this is outright harassment. Leave me alone.
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Customer Complaints Summary
44 total complaints in the last 3 years.
5 complaints closed in the last 12 months.