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Find a Location

Pacific United Power has 1 locations, listed below.

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    Business ProfileforPacific United Power

    Energy Management Consultant
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.11/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers energy management consultant services.

    Business Details

    Location of This Business
    7310 Miramar Rd Ste 370, San Diego, CA 92126-4222
    BBB File Opened:
    7/8/2021
    Years in Business:
    3
    Business Started:
    6/5/2021
    Business Incorporated:
    6/5/2021
    Accredited Since:
    9/1/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Pacific United Power LLC
    Business Management
    • Mr. John Graham IV, Member
    Contact Information

    Principal

    • Mr. John Graham IV, Member

    Customer Contact

    • Mr. John Graham IV, Member
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    So I have had multiple traumatic brain injuries the last one being worse than the first that resulted in a settlement, giving me the opportunity to put a down payment on a home for me and my wife. We have owned it for almost 2 years and was thinking about solar energy ever since we bought it. We didn't look too much into it but knew it was something we wanted to do down the road. One day a lady came to my door presenting Pacific United power to fulfill those wishes. I was then connected with a salesman named ******, who said he also owns the company. He seemed like a real stand-up trustworthy guy, he went over the details with me alone and his pitch was no more electric bills. Not knowing much about how solar works I was skeptical but his promise of no more TECO bill and a fixed payment of $186 a month for 25 years of warranty seemed like a steal. I asked how come more people aren't taking advantage of this he simply said credit. We got word that this could be a scam and before installation and tree trimming my wife and I were already on the fence to go forward with this so we ended up calling ****** to put a **** to the process. He then sat me and my wife down and explained how the tax credit works and reiterated that we would only have to pay $186 a month. He reassured us that we would no longer have a TECO bill. System didn't start until the middle of the month and we received a TECO Bill the following month. I texted ****** assuming that this was the period in between bill. He confirms it then the next month we receive another TECO bill. I text him with questions no response I call no answer. I suppose I should have done my own research but asking the dude who essentially runs the company, it was a for sure thing. I cannot cancel and I cannot sustain the bills. I feel he took advantage of our ignorance and now we can't sustain payment along with the fear that they will put a lien on our home. STAY AWAY. they will lie to your face. They will take advantage of you
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Randall B

    5 stars

    02/18/2024

    I had a great experience with my solar advisor. ****** did a great job explaining all my options and made sure all my questions were answered. I was able to replace my roof also all without spending a dollar out of my pocket. The whole process was very easy and everything went smoothly. I am now saving over half of what I use to pay for power. I highly recommend ****** and the team at Pacific United Power.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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