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Business Profile

Financial Services

NationalFunding
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for NationalFunding's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 79 total complaints in the last 3 years.
    • 8 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/29/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received an unsolicited letter from NationalFunding, in my business name, with a statement saying that my business is prequalified for $300,000. I HAVE NOT REQUESTED THIS. I do not want my business ruined due to my mail being stolen by thieves that know scam letters are being mailed out randomly. Please remove me from this fraudulent company’s mailing list. Thank You.

      Business Response

      Date: 08/30/2022

      Please see the attached letter for our response. 

    • Initial Complaint

      Date:08/21/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On August 18, 2022, I received a congratulatory notice on "my account" from a company called NATIONAL FUNDING....I have MAJOR problems with this.....I have never heard of this company...let alone contacted them in any way shape or form....This was sent out of the blue....My issue is, that the company seems (based on complaints below) to send out pre-approved credit cards that anyone can activate! I received a credit card in the postal mail with NO NAME and my company's name on the card. I did not request this nor do I want to receive this. Anyone could have received this postal mailing and called and activated this card and then I would be the one held responsible for this. Just look at their BBB and ********** reviews - mostly BAD. How does this company have a A+ rating here on the BBB?!? They need to remove my name and my business from these fraudulent and dangerous postal mailings immediately and never contact me again or else I will seek legal counsel and damages for harassment and privacy shield violations. HEY BBB...READ YOUR OWN POSTS...GET OFF YOUR BUTTS AND DO SOMETHING ABOUT THIS!!!!!!!!!!!!

      Business Response

      Date: 08/22/2022

      Please see the letter attached for our response. 

    • Initial Complaint

      Date:07/22/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I keep receiving unsolicited mail over and over and over and over from National funding with a pre approved credit card for $300,000 and I have never contacted this company for any credit or loans nor does my company ***** *** want Any loans nor credit cards from this company. I have asked them repeatedly to stop and they haven’t. This is harassment and predatory lending. I demand you National Funding to remove my name and business information from your database and mailing list. They are sending these packets to a home that I sold and the new owner sent me this letter. I find this very disturbing . My information can easily be stolen and the cards activated and used illegally without my permission or without USTHF LLC permission. I do not want not one more of these letters being sent to my old property or any property of mine or I will slap a Civil lawsuit against your company fast seeking punitive damages.

      Business Response

      Date: 07/27/2022

      Please see the attached letter for our response. 

      Customer Answer

      Date: 07/27/2022


      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

      Regards,
      *** *****  
       

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