Complaints
This profile includes complaints for NationalFunding's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 79 total complaints in the last 3 years.
- 8 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/28/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
NC FUNDING BROKERED A LOAN this was to be simple interest loan pay off at anytime Call finance company AMUR **** interest is not simple interest 30% interest tied ti monthly payment no pay off without paying entire interest this is not what i agreed to with nc funding we got screwed 41k loan with 59k payoff (((((( this is what i sent to ncfunding))))They say we owe 59 K We bought the equipment for 49 k Paid 11 k down Made first and last payments. Should be about 41k payoff Somebody call me ************ **** **** President SRLLC They have not responded to my complaint other than to say they would look into ***** answer. no response. bunch of rip off ********.What are my options other than writing a crappy review.Dr. **** L **** President *********************
Business Response
Date: 01/02/2025
****,
We attempted to locate an account using the information you have provided and we are unable to locate one. As your complaint is addressing NC Funding, not National Funding, ***** it is likely you have the wrong business. Please contact us directly at ******************************** so we may gather additional information and address your concerns.
Regards,
National Funding
Compliance DepartmentInitial Complaint
Date:12/19/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Rec'd via **** at my personal address on 12/19/2024.A National Funding card with my name and a ******* ******** name - I do not know any person by that name. This is a short term funding company - how did they get my name tied to a ******* ********? Appears to be a scam.Attempts to contact National Funding via phone did not solve this issue.Business Response
Date: 12/20/2024
Since you have indicated that you do not want to receive such offers, we have removed you from our mailing list. Please allow 60 days for the change to take effect.
Thank youInitial Complaint
Date:08/12/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a letter from the company with my business name on it. I have given no company to advertise my business or sell my information. This would be considered solicitation if correct. I do not want to receive anymore letters from National Funding. I do not consent to the collection, use, and disclosure of my personal information by any company including BBB.Business Response
Date: 08/13/2024
We mail to select business owners to make them aware of our funding choices available for their business. You received our letter with an offer to apply for working capital because your business was prequalified based on information we received from external list providers. Please contact us directly at: ******************************* and provide further identifying information so we can accommodate your request.
Thank you
Initial Complaint
Date:07/10/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
National Funding IGNITE regularly send me a "card" with my name and account number offering "up to $500,000 in as little as 24 hours."I did not EVER consciously "Opt-in" to receiving these advertisements. I am a multi-time victim of Identity Theft and have filed a Federal Report to this effect. I DO NOT wish to receive these unwanted and dangerous solicitations. Given my personal history, these solicitations are easy prey for those who perpetrate identity theft. Upon review of the offer there is NO WAY to opt-out or to discontinue receiving these solicitations. After calling them directly and being placed on hold for more than 30 minutes there is also NO WAY to request removal from their marketing campaign. Please help me to get out of this dangerous practice.Business Response
Date: 07/12/2024
We mail to select business owners to make them aware of our funding choices available for their business. You received our letter with an offer to apply for working capital because your business was prequalified based on information we received from external list providers. Since you have indicated you do not want to receive such offers, we have removed you from our mailing list. Please allow 60 days for the change to take effect.
Thank you
Initial Complaint
Date:06/03/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Every month this business sends me the same mail to my business mailbox advertising its services.I don't want this business to keep sending mail to my business address located at:*************************************************. We are not interested.Thanks.Business Response
Date: 06/04/2024
Hello,
Thank you for reaching out to us with your feedback. We mail to select business owners to make them aware of our funding choices available for their business.You received our letter with an offer to apply for working capital because your business was prequalified based on information we received from external list providers. Since you have indicated you do not want to receive such offers, we have removed you from our mailing list. Please allow 60 days for the change to take full effect.
Thank youCustomer Answer
Date: 06/06/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
*****************
Initial Complaint
Date:01/11/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a letter from the company with my name on it. I have given no company permission to advertise my business or sell my information. This would be considered solicitation if correct. I do not want to receive anymore letters from National Funding.Business Response
Date: 01/12/2024
Hello **********************,
We have received your request and removed you from our marketing list. Please allow 60 days for the change to fully take effect.
Customer Answer
Date: 01/12/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
*********************************
Initial Complaint
Date:11/18/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Violation 12 CFR Part **** - Fair Debt Collection Practices Act (Regulation F)I've requested a most recent statement on my account and no response has been provided.Business Response
Date: 11/20/2023
Hello,
We are in receipt of Complaint ID: ********. We will respond directly to the customer at the email address provided.
Thank you
Initial Complaint
Date:11/08/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My buisiness ******** Appliance Repair LLC and personal name *********************** is being solicited continually without my permission. I want my buisiness name and my name along with our information removed from their mailing list, as this has put my company at risk for fraud.Business Response
Date: 11/13/2023
Mr. ******,
We have received your request and removed you from our marketing list. Please allow 60 days for the change to fully take effect.
Thank you
Initial Complaint
Date:08/24/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has sent me information to me under my company name to get me to apply for funding. I would like to be removed from their mailing list as I did not authorize solicitation to my company. My company is now at risk for fraud!Business Response
Date: 08/25/2023
Please see the attached letter for our response.Initial Complaint
Date:05/23/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a letter from the company with my business name on it. I have given no company to advertise my business or sell my information. This would be considered solicitation if correct. I do not want to receive anymore letters from National Funding. I do not consent to the collection, use, and disclosure of my personal information by any company including BBB.Business Response
Date: 05/25/2023
Hello and thank you for reaching out. Unfortunately I am unable to locate you in our system as we index by business name. I want to opt you out and code Do Not Mail but need to speak to you. At your earliest convenience, please call me at ************.
Thank you,
*****************************
Director of Compliance & Fraud
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