Reviews

Review Details

• Review fromEdmond B

  Date: 05/17/2025

  1 star

  Edmond B

  Date: 05/17/2025

  ******. Servers dont try. Always want more money. Wont enter public business, saying person moved. All lies. Waste of money!!!

  Squabble

  Date: 05/19/2025

  Hello ******,

  We are sorry to hear of your experience with us. We assure you, we are not a ripoff and have been genuinely trying to work with you. There are no defects in your filing and in the service attempts upon the defendant. Process servers are not able to gain entry to the gated premises due to personnel denying entry to the process servers at a supervised/guarded gate. However,this does not mean services have not been rendered and several diligent attempts have been made.

  We do not and cannot guarantee service and this is expressed as such in our terms of use.

  Were grateful for our 99.1% user satisfaction rate, but were never satisfied when one of users is not satisfied. We will be happy to schedule a call with a supervisor to further discuss your concerns.

   

• Review fromBern C

  Date: 05/07/2025

  1 star

  Bern C

  Date: 05/07/2025

  Do not use this company! They do not do what they say they do. They made the biggest mess out of my simple Small Claims case. Their guarantee? ************* can not get a hold of anyone, and their ****************************** is anything but dedicated! Weeks to try to get a simple appointment.This is a total scam company...just taking your money and wasting your time.

  Squabble

  Date: 05/09/2025

  Hello ******,
  

  We are sorry to hear of your experience with us. We have been with you every step of the way and have successfully filed your case. We would also like to congratulate you on the positive outcome of your case and are genuinely happy for you.
  

  Having said that, were grateful for our 99.1% user satisfaction rate, but were never satisfied when one of users is not satisfied. One of our team members will contact you to discuss ways in which we may make the situation right.

  Bern C

  Date: 05/14/2025

  Please do not believe this response from Squabble...it's full of BS. They misfiled my case 3 different times, blaming everyone, except themselves. They were zero help in getting my "positive outcome"...as I had to finish this case on my own. They misrepresented their service levels, as I had paid for their "Dedicated Case Agent" service...which was anything but dedicated! Taking upwards of 3 to 4 weeks to meet with anyone, and at times having them cancel the meeting due to staffing issues. The CEO would not even honor his own published 100% guarantee and refund my purchase....and only gave me a 50% refund months after asking, and asking, and asking. They do not have 99.1% user satisfaction....that is also a lie. Please go to TrustPilot and read the various reviews there. Do not use this company...they are running a scam and will take your money and leave you hanging.

  Squabble

  Date: 05/22/2025

  Mr. *******,
  

  We wanted to congratulate you on winning your case filed
  through Squabble. We also wanted to once again remind you
  that your bank has already confirmed the falsity of your
  repeated assertions following a two-month investigation in
  which it determined there was no merit to your chargeback
  attempt.
  

  Just to be clear, you won your claim filed in court through
  Squabble, then lost a credit card dispute against Squabble.
  

  Heres what your bank already deemed factual:

  ?The initial difficulty in filing your case was caused by
  the courts transition to e-mail filing. Many e-filings in the
  jurisdiction were randomly not being processed, as confirmed by
  the clerk. Anytime court delays or inefficiencies present,
  Squabble acts hastily to remedy the situation. As such, your
  case was promptly and successfully filed via post.
  ?Your Case Agent met with you several times before
  and after your case was filed as well.
  ?Squabble paid for an additional service of process
  order even after successful service, per your demand.
  ?You won your case filed through Squabble.
  ?Squabble is physically unable to issue a refund
  during a chargeback investigation. We exchanged several
  emails expressing as much and shared screenshots clearly
  demonstrating that the dispute process was ongoing (Like court
  processing times, Squabble cannot control the length of the
  credit card companys investigation.).
  ?Even after the investigation concluded that your
  chargeback attempt was without merit, Squabble still
  immediately processed a refund for your package fee before you
  placed your review. Our team did this as a courtesy. We always
  want to maintain good faith and cordial relations with our filers.
  ?Even after you disputed the charges Squabble still
  sent you well wishes on the successful outcome of your case.
  ?Were not flawless -- but we strive to be in our
  process of examining how a customer concern was handled
  internally: We are proud of how our team handled your
  situation.
  

  Heres the reality: part of Squabbles role is to weather the
  inefficiencies of the court system to manage, so that filers
  dont have to, the inevitable hiccups that accompany litigation.
  
  We know the fact that delays/errors could be court-induced may
  come as a surprise to some. We get that in the heat of a
  monetary dispute, if Squabble updates you with a court issue
  and explains that it will be promptly rectified, you dont want to
  hear it. We understand that. The reality though is that such
  inefficiencies are a feature, not a bug of the court system.
  Squabble was founded precisely for this reason.
  

  Our founders knew that launching such a platform would
  require Squabble to shoulder the dissatisfaction that was
  traditionally directed at the court. Were ok with that we
  signed up for it. We think its the price we pay to be able to
  provide a service that the overwhelming majority of our users
  tell us they find invaluable to their business or personal
  dealings.
  

  What we cant allow, though, is the public to be misled about
  our company. We have long worked by the policy that we dont
  solicit reviews from our users when they thank us for their
  settlement or judgment. But we know that a platform navigated
  by tens of thousands of users will inevitably have a handful of
  negative reviews like yours. Its in the nature of the service we
  offer youve already been wronged by someone, so it makes
  sense youd expect that from the world. But the narrative youve
  constructed is simply at odds with the facts.
  

  We clear up inaccuracies when see them its literally our job
  description.
  

  We again wish you well.

• Review fromTammy M

  Date: 04/12/2025

  1 star

  Tammy M

  Date: 04/12/2025

  I filed my claim on 4/8 and it says that it takes 1 to 3 days to file the paperwork in court. The paperwork still hasn't been filed??? No way to communicate with them? I paid over $400.00. Please advise.

  Squabble

  Date: 04/14/2025

  *****, thank you for your feedback. We are saddened to hear of your experience with us and assure you we are working on your case. Were grateful for our 99.1% user satisfaction rate, but were never satisfied when one of users is not satisfied. We will be happy to schedule a call with a supervisor to discuss ways in which we may make the situation right.

• Review fromRosedany J

  Date: 04/03/2025

  1 star

  Rosedany J

  Date: 04/03/2025

  I strongly advise against using this service. ******** times were slow, communication was minimal, and the service packages are overpriced for what you receivebasic Word documents that offer little to no real legal value and can easily be created on your own.I purchased a package worth nearly $800, expecting professional assistance through my small claims process. However, after the opposing party voluntarily returned the money, I was told I would only receive $273 back. No court appearance, no legal filingsyet the majority of my payment was withheld. There was no refund policy or safeguard to protect customers in situations like mine.Many legitimate small claims services or attorney offices offer at least partial refunds (often 50% or more) if a case resolves early. Here, there was no such fairness. Their response? They were happy I got what I was owedyet I still lost hundreds of dollars for a service that barely lifted a finger.This model unfairly punishes customers for getting a resolution without dragging the case through the full legal process. Its a setup that offers no financial protection and leaves the customer holding the billeven when the outcome is in their favor.This experience was frustrating, costly, and disappointing. I would give zero stars if possible and cannot in good faith recommend this company to anyone. Proceed with cautionyou risk losing both time and money

  Squabble

  Date: 04/07/2025

  Rosedany, thank you for your feedback. We are saddened to hear of your experience with us. Squabble prides itself on upholding the utmost professionalism, integrity, and efficiency in its platform. Our users satisfaction is our primary concern. Please email us at ********************************************************* with your phone number and a few available slots for a conversation about your experience. We appreciate it!

• Review fromal l

  Date: 03/06/2025

  5 stars

  al l

  Date: 03/06/2025

  Its been Great!!! Highly recommend to anyone! Definitely a 5 star review!

  Squabble

  Date: 04/07/2025

  Hello Al, We appreciate the kind words and feedback! We are truly happy it worked out great for you.

• Review fromChandler V

  Date: 01/14/2025

  1 star

  Chandler V

  Date: 01/14/2025

  Our company paid $2000 for a month of software access - the software did not work within that month, so I asked to roll billing forward. Sales offered a full refund. I accepted. Never got the refund. Requested it for months probably 30 times. So I came here. Pretty clear case.They got the paperwork ready, no issues. Paid about $400 to have it done right. Defendant is in ******. They filed where I live in ********. Courthouse called me and said they cant really take any action or garnish wages if its not filed in *******I simply ask - Should it be filed in ****** then? Ive reached out probably 15 times to ask - I received one response that they may take longer than normal to replay. Im just trying to make sure theyve filed correctly.I never received a response after. Its been a month or so. I told them I would leave a bad review on BBB if I did not hear back. No idea what else to do. So here I am! No response.Very frustrating to be out another $400 and be ignored here as well. Still want help! PLEASE!! PLEASE respond! Refile if needed!

  Squabble

  Date: 01/21/2025

  ********, Thank you for your feedback. Squabble prides itself on upholding the utmost professionalism, integrity, and efficiency in its platform. Our users satisfaction is our primary concern. We have since contacted you directly to further discuss your case and taken the appropriate steps to assist you. If you have any other questions or concerns, please email us at ******************************* with your phone number and a few available slots for a conversation about your experience. We appreciate it!

• Review fromchris p

  Date: 01/07/2025

  5 stars

  chris p

  Date: 01/07/2025

  Thank you so much for all the help. They have been wonderful in helping me across country! I am in ******* and they filed my case in **********. Has answered every question I had quickly and filed all things I needed! Thank you again!

  Squabble

  Date: 01/21/2025

  Thank you so much for your kind words, *****. We genuinely appreciate it and we are truly happy everything went smoothly for you!

• Review fromFelisha C

  Date: 12/24/2024

  1 star

  Felisha C

  Date: 12/24/2024

  I had a dental malpractice case and for anything medical in the state of ********* you basic have a year to present your case or you reach the statutes limitations. I submitted my case back May 15th 2024 for $438.00 total and it stated 2-3 weeks to be accepted by the courts. On May 24th 2024 I was as to have the documents signed by a notary which I did and sent back on the same day. On May 30th I was told they were sorry for the delay and they would proceed with filing. On May 31st I was told triple check was complete and they would be filing in another 3 business days. I didnt not receive any information for months I reached out via email in October 7th requesting a full refund and was told someone will contact me in 1-2 business days. Instead of contacting me Squabble decides to deliver it to the courts on the 8th which means they had not done it this entire time furthermore I asked for a refund but instead they decide to do the job the were for for months ago despite my request for refund. On Oct 10th I asked for my refund again and got no contact until Oct.22nd where I was told to set up a zoom meeting to talk about the case to which I replied for the 3rd time that I want my refund. And then I no longer received any contact from the squabble team. Today is December 24th Christmas Eve and I get a letter in the mail from the clerks office where the paperwork should have been filed and it stated it was filed November 1st 2024, 5months after I submitted my case and the paper work was missing the case number, the hearing date and time for defendant to be served by process server and also the check for the clerk for filing filled out wrong. Im reaching out again asking for my refund for the 4th time. Not understanding what the issue is specifically since squabble messed up and did not hold there end of the bargain.

  Squabble

  Date: 12/31/2024

  Hello, The clerk's office in *************, ** has been backed up for quite some time in processing filed claims. A member has contacted you and we currently have a meeting scheduled with you to further discuss your concerns and issues and to come to a resolution.

• Review fromGeorge S

  Date: 10/29/2024

  1 star

  George S

  Date: 10/29/2024

  I Paid for the full service and they abandoned me after filing the court case. I told them who I wanted to sue for Fraud (a Dentist) and they sued someone else. To make matters worse the one they tried to Serve did not exist and I got a letter from the Court saying Service Refused because the entity did not exist. After I investigated turns out the company the dentist worked for did not file a Fictitious Name Registration and therefore the Law says all money paid to them was Fraudulent. Squabble said I had to sign court papers but never sent them to me. The only response I get is "your file has been updated". Anyone else willing to join a Class Action? I am considering filing a case of Fraud against them. Anyone know a good Attorney. I will be filing a complaint with the State Bar for Attorneys as they were giving legal advice without a License.

  Squabble

  Date: 10/31/2024

  Dr. ********** Squabble cannot provide legal advice, we can only make recommendations based on information you have provided us and research public information such as the Secretary of State website. The legal name, entity and address of where to provide service is something our customers must provide - of which we can make recommendations based on what we have found. Ultimately you must reference contracts, receipts, etc. to determine who it is that needs be the named defendant. Anything we discover as a service to you must be confirmed by ******* are a Dedicated Case Agent package customer which allows you to schedule unlimited appointments with a case review agent that can resolve any questions you have, update your case information and file any needed court continuances. If you log into your Squabble account online you will see a button to schedule an appointment.If you would like to schedule this appointment we can help get your case re-filed with the correct defendant information and served.

• Review fromSusan S

  Date: 10/17/2024

  1 star

  Susan S

  Date: 10/17/2024

  I paid them $619 dollars and after 3 1/2 months they have done absolutely nothing, I got a lot run around lies. I will it up my credit card company to get my money returned. Liars and thieves.

  Squabble

  Date: 10/20/2024

  Susan, Thank you for your feedback. Squabble prides itself on upholding the utmost professionalism, integrity, and efficiency in its platform. Our users’ satisfaction is our primary concern. Please email us at [email protected] with your phone number and a few available slots for a conversation about your experience. We appreciate it!