ComplaintsforKimball Tirey & St John LLP
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Complaint Details
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Initial Complaint
06/09/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not reliable for this debt with Catalina ******** I do not have a contract with KIMBALL *********************** ** They did not provide me with a contract as I requested.Business response
06/10/2024
Please be advised that the complainant is not a customer or client of our law firm. Since the party who has made the complaint is not a customer or client of our law firm, we believe that this matter falls outside of the purview of the Better Business Bureau. In order to protect the privacy interests of the complainant and, in order to adhere to the provisions of state and federal law, it is most appropriate that we not substantively reply to the complaint in any public forum. However, we do encourage the party who has made the complaint to contact us directly. We will cooperate to every extent possible. We respectfully request that you not publish our response to protect the privacy interests of the party who has made the complaint. Federal law does not allow us to address any portion of the complaints with specificity. However, as a concrete solution, we will gladly accept telephone calls from the complainant at **************. We will provide the complainant any documentation requested that is at our disposal. We will cooperate fully but must do so outside of a public forum and not with third parties. If you have any questions, please call. We would be happy to speak with the complainant and the BBB about any matters pertinent to the complainants and the BBBs requests as allowed by law.
Thank you.Initial Complaint
06/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company whos original creditor is BRE PARAGON ******************* TOWNGATE has a collection amount as of 6/9 of $5380 from ********************************************************************************* question is wrong on my Experian report and doesnt match what they filed and its not even on my transunion or equifax report because i have never lived there!Business response
06/10/2024
Please be advised that the complainant is not a customer or client of our law firm. Since the party who has made the complaint is not a customer or client of our law firm, we believe that this matter falls outside of the purview of the Better Business Bureau. In order to protect the privacy interests of the complainant and, in order to adhere to the provisions of state and federal law, it is most appropriate that we not substantively reply to the complaint in any public forum. However, we do encourage the party who has made the complaint to contact us directly. We will cooperate to every extent possible. We respectfully request that you not publish our response to protect the privacy interests of the party who has made the complaint. Federal law does not allow us to address any portion of the complaints with specificity. However, as a concrete solution, we will gladly accept telephone calls from the complainant at **************. We will provide the complainant any documentation requested that is at our disposal. We will cooperate fully but must do so outside of a public forum and not with third parties. If you have any questions, please call. We would be happy to speak with the complainant and the BBB about any matters pertinent to the complainants and the BBBs requests as allowed by law.
Thank you.Initial Complaint
06/05/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
They are crooks and extremely rude!!! First they put a lien on my house weeks after purchasing, no warning or a call to inform me this was going to be done. Was not on my credit for years and thought the debt was sponged as it occurred in 2015. Reached out to the firm to settle as I am low income with no job and cannot afford the 10k in fees and the lawyer was extremely rude and said NO WE DONT SETTLE . Now my only option is to file bankruptcy. I see why the reviews are so bad about this firm.Business response
06/06/2024
This is not a customer service issue. The party who has made the complaint is not a client of our law firm.
As attorneys, we do not have discretion to settle matters without our client's approval. We have been retained to represent our own client's interest.
This is not a matter that is within the purview of the BBB.
We do welcome the party who has made the complaint to call us at ************. We will do our best to cooperate within the parameters of our client's instruction. In order to protect the privacy interests of the complainant and, in order to adhere to the provisions of state and federal law, it is most appropriate that we not substantively reply to the complaint in any public forum. However, we do encourage the party who has made the complaint to contact us directly. We will cooperate to every extent possible. We respectfully request that you not publish our response to protect the privacy interests of the party who has made the complaint. Federal law does not allow us to address any portion of the complaints with specificity. However, as a concrete solution, we will gladly accept telephone calls from the complainant at 1-************. We will provide the complainant any documentation requested that is at our disposal. We will cooperate fully but must do so outside of a public forum and not with third parties. If you have any questions, please call. We would be happy to speak with the complainant and the BBB about any matters pertinent to the complainants and the BBBs requests as allowed by law.
Thank you.
Initial Complaint
05/30/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am nor liable for this debt with El Centro. I do not have a contract with Kimball and Tirey, they did not provide me with the original contract as I requested.Business response
05/31/2024
Please be advised that the complainant is not a customer or client of our law firm. Since the party who has made the complaint is not a customer or client of our law firm, we believe that this matter falls outside of the purview of the Better Business Bureau. In order to protect the privacy interests of the complainant and, in order to adhere to the provisions of state and federal law, it is most appropriate that we not substantively reply to the complaint in any public forum. However, we do encourage the party who has made the complaint to contact us directly. We will cooperate to every extent possible. We respectfully request that you not publish our response to protect the privacy interests of the party who has made the complaint. Federal law does not allow us to address any portion of the complaints with specificity. However, as a concrete solution, we will gladly accept telephone calls from the complainant at **************. We will provide the complainant any documentation requested that is at our disposal. We will cooperate fully but must do so outside of a public forum and not with third parties. If you have any questions, please call. We would be happy to speak with the complainant and the BBB about any matters pertinent to the complainants and the BBBs requests as allowed by law.
Thank you.Initial Complaint
05/07/2024
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
Original creditor: ******************* in *************************************************, Tirey St **** submitted collection for unpaid rent, which was during COVID pandemic and I was informed by my daughter that it was paid by housing assistance program. I was not living there anymore, my daughter stayed and reports payment was made by housing assistance program during COVID times. This was still reported to my three credit bureau. I wish to ask for an investigation to this matter on both Kimball Tirey ********************** ******* apartments management to ensure removal from my 3-credit bureaus. I was no longer on the lease and my daughter was on a month to month agreement. Thank you for your help. MISBusiness response
05/08/2024
We will immediately and specifically reply to each of the issues raised in this complaint. We invite the party who has made the complaint to call us at ************. Thank you.Customer response
05/09/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.will call at ************ to further the process in getting resolution to this matter.
Regards,
*************************
Customer response
05/10/2024
I do not have paperwork to show about this matter as I was no longer in that Villas ******* ********* and management was aware of this. The person living there was my daughter ***********************I wish to continue the investigation and ask that ******* St **** remove my name from any and all financial obligations to the ****** which happened during COVID and Im told was paid to Villas ******* *********s by the Housing assistance that was approved by our government.Business response
05/10/2024
We are investigating ********************** claim. We will contact her following our investigation. And, as always, we invite her to call us at ************.
Thank you.
Initial Complaint
11/24/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable with this debt with Kimball ********************** ****. I do not have a contract with Kimball ********************** ****, they did not provide me with the original contract as I requested.Business response
11/29/2023
Please be advised that the complainant is not a customer or client of our law firm. Since the party who has made the complaint is not a customer or client of our law firm, we believe that this matter falls outside of the purview of the Better Business Bureau.
In order to protect the privacy interests of the complainant and, in order to adhere to provisions of state and federal law, it is most appropriate that we not substantively reply to the complaint in any public forum.
However, we do encourage the party who has made this complaint to contact us directly. We will cooperate with the complainant to every extent possible.
We respectfully request that you not publish our response to protect the privacy interests of the party who has made the complaint.
Federal law does not allow us to address any portion of either of these complaints with you with specificity. However, as a concrete solution, we will gladly accept telephone calls from the complainant at ************. We will provide the complainant any documentation requested that is at our disposal. We will cooperate fully but must do so outside of a public forum and not with third parties.
If you have questions, please call. Wed be happy to speak with the complainant and the BBB about any matters pertinent to BBBs request.
Thank you.Initial Complaint
11/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
Kimball, Tirey and St. **** LLP is attempting to coerce money from me and threatened to damage my credit with a falsified debt they have notified me that they are representing a former property owner of an apartment I rented many years ago without providing documentation that supports this extortion attempt.Business response
11/09/2023
Please be advised that the complainant is not a customer or client of our law firm. Since the party who has made the complaint is not a customer or client of our law firm, we believe that this matter falls outside of the purview of the Better Business Bureau.
In order to protect the privacy interests of the complainant and, in order to adhere to provisions of state and federal law, it is most appropriate that we not substantively reply to the complaint in any public forum.
However, we do encourage the party who has made this complaint to contact us directly. We will cooperate with the complainant to every extent possible.
We respectfully request that you not publish our response to protect the privacy interests of the party who has made the complaint.
Federal law does not allow us to address any portion of either of these complaints with you with specificity. However, as a concrete solution, we will gladly accept telephone calls from the complainant at ************. We will provide the complainant any documentation requested that is at our disposal. We will cooperate fully but must do so outside of a public forum and not with third parties.
If you have questions, please call. Wed be happy to speak with the complainant and the BBB about any matters pertinent to BBBs request.
Thank you.Customer response
11/09/2023
The business is a scam. The toll free number is not a business number. When dialed there is no live party to accept the phone call. The voice mail does not acknowledge the entity of the business nor anyone in the previously attached documents. This bogus company is attempting to defraud and extort monies for a false debt.Business response
11/10/2023
We are a law firm that has been in business since ****. We invite the complainant to call anytime at ************.
Thank you.
Customer response
11/27/2023
An invitation to call an 800 number with no professional affiliation to the correspondence letterhead and no live person to answer the 800 number, instead a personal greeting and no name of the person is a SCAM. The correspondence is an attempt to extort money when I do not owe the money demanded. No proof of breach of contract has been provided. The owner of the property is attempting to defraud a former tenant through an illegitimate third party in an attempt to bamboozle money that is not due to the property/owner. Please expose both the fake business and their representative **************** Apartment property management and owner.Initial Complaint
10/29/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Account Number: ******** Original Creditor: Canyon Village Apartments Amount: $1,224 Reason for collections: rental apartment It's clear that you're trying to evade the issue at hand. I may not be your law firm's client, but that doesn't absolve Canyon Village Apartments from its obligation to provide the original contract I requested. Your refusal to address this fundamental request is concerning.You mention privacy interests and federal law, but you fail to provide any legitimate reason for withholding the contract. I have the right to know the terms and conditions that supposedly make me liable for this debt. Your assertion that you're willing to cooperate is nothing but a vague promise without substance.I demand transparency and accountability. If you have documentation related to this debt, then it should be readily available for review. I won't accept evasive responses. Either provide the requested information or provide a compelling reason for not doing so. It's time to address this matter seriously and professionally.Business response
11/01/2023
Please be advised that the complainant is not a customer or client of our law firm. Since the party who has made the complaint is not a customer or client of our law firm, we believe that this matter falls outside of the purview of the Better Business Bureau.
In order to protect the privacy interests of the complainant and, in order to adhere to provisions of state and federal law, it is most appropriate that we not substantively reply to the complaint in any public forum.
However, we do encourage the party who has made this complaint to contact us directly. We will cooperate with the complainant to every extent possible.
We respectfully request that you not publish our response to protect the privacy interests of the party who has made the complaint.
Federal law does not allow us to address any portion of either of these complaints with you with specificity. However, as a concrete solution, we will gladly accept telephone calls from the complainant at ************. We will provide the complainant any documentation requested that is at our disposal. We will cooperate fully but must do so outside of a public forum and not with third parties.
If you have questions, please call. Wed be happy to speak with the complainant and the BBB about any matters pertinent to BBBs request.Initial Complaint
06/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
In accordance with the Fair Credit Reporting act, ****** Tirey ****** Account# ********, has violated my federally protected consumer rights to privacy and confidentiality under 15 USC ****. I Did not give permission to nor have been shown proof of permission to furnish an account.15 U.S.C **** section 602 A. States I have the right to privacy.15 U.S.C **** Section 604 A Section 2: It also states a consumer reporting agency cannot furnish a account without my written instructions;Business response
06/29/2022
Dear **************:
************** is not a client of our law firm. While we disagree with the legal position that ************** has asserted, we do agree to delete any derogatory entries that our firm has made to his credit. Since our communication relates to **************' personal matters, we request that you not publish **************' complaint nor our reply to protect the privacy interests of the complainant.
Thank you,
Kimball, Tirey & St. ****, LLP
Customer response
06/29/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I would like for the business to perform this action immediately and, if it does, will consider this complaint resolved.
Regards,
*************************
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Customer Complaints Summary
10 total complaints in the last 3 years.
9 complaints closed in the last 12 months.