Reviews

This profile includes reviews for Intelius.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Intelius.com has 8 locations, listed below.

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  Intelius.com

  600 B St San Diego, CA 92101-4501

  
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  Intelius.com

  1501 4th Ave Ste 400 Seattle, WA 98101-3527

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  Intelius.com

  500 108th Ave NE Ste 1600 Bellevue, WA 98004-5599

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  Intelius.com

  PO Box 643 Carmel, NY 10512-0643

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  Intelius.com

  PO Box 808 Bothell, WA 98041-0808

Review Details

• Review fromAlex S

  Date: 09/18/2025

  1 star
  Used this site to look up a number that called my phone, and when I saw it required payment to view the caller's info, I closed out the site. Now, im getting notifications via ****** Chrome every ***** minutes informing me that my report is ready and all i need to do is pay for it. It's harassing and I want it to stop IMMEDIATELY!
  

  Intelius.com

  Date: 09/19/2025

  Hi ****,We understand how disruptive frequent notifications can feel, and we appreciate you letting us know. Weve gone ahead and disabled push notifications and pop-ups tied to your activity, and also unsubscribed your information from marketing communications. These updates should take effect right away, though it may take up to 24 hours to fully clear.Because these alerts appear to be push notifications on your phone, its also a good idea to double-check your browser notification settings to ensure theyre turned off. Sometimes these can be enabled accidentally while browsing.If anything else comes up or youd like us to take another look, our support team is here to help at ************ Intelius Customer Support
  

  Intelius.com

  Date: 09/19/2025

  Hi ****,We understand how disruptive frequent notifications can feel, and we appreciate you letting us know. Weve gone ahead and disabled push notifications and pop-ups tied to your activity, and also unsubscribed your information from marketing communications. These updates should take effect right away, though it may take up to 24 hours to fully clear.Because these alerts appear to be push notifications on your phone, its also a good idea to double-check your browser notification settings to ensure theyre turned off. Sometimes these can be enabled accidentally while browsing.If anything else comes up or youd like us to take another look, our support team is here to help at ************ Intelius Customer Support

• Review fromCindy W

  Date: 09/17/2025

  1 star
  Liars, they said free and its not. ****! Dont waste your time here.
  

  Intelius.com

  Date: 09/18/2025

  Dear *****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is publicly available, it requires financial resources to build and maintain a platform that quickly identifies relevant records and presents them in user-friendly reports.Our goal is to keep pricing reasonable and budget-friendly so you can promptly access the information you are seeking. All billing details are clearly provided to customers before registration at *****************************************. Full details regarding membership plans and billing are also available in our Terms of Use .If you have any further questions, please contact our ************************ at ************. Our team is available Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time). (Holiday hours may vary.)Sincerely,Intelius Support
  

  Intelius.com

  Date: 09/18/2025

  Dear *****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is publicly available, it requires financial resources to build and maintain a platform that quickly identifies relevant records and presents them in user-friendly reports.Our goal is to keep pricing reasonable and budget-friendly so you can promptly access the information you are seeking. All billing details are clearly provided to customers before registration at *****************************************. Full details regarding membership plans and billing are also available in our Terms of Use .If you have any further questions, please contact our ************************ at ************. Our team is available Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time). (Holiday hours may vary.)Sincerely,Intelius Support

• Review fromChristian H

  Date: 09/16/2025

  1 star
  Huge scam wish i could leave negative stars. How is this place allowed to operate?
  

  Intelius.com

  Date: 09/17/2025

  Dear *********,Our customer support team is happy to assist you with your account; however, we were unable to find an active account associated with the information provided. We request all relevant information listed below to assist us in locating the account and resolving this issue for you. The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number We encourage you to contact our Customer Support team at ************ or via chat support https: at //www.intelius.com/contact/, and we would be delighted to assist you in resolving this matter together.Sincerely,Intelius Support

• Review fromRichard H

  Date: 09/15/2025

  1 star
  Everything including ****** sait free number lookup, but after they collect all your information they want to charge for everything including the trial period. Lied upfront so no reason to go any farther.
  

  Intelius.com

  Date: 09/16/2025

  Hi *******,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is publicly available, it requires financial resources to build and maintain a platform that quickly identifies pertinent details and presents them in user-friendly reports.When performing a ****** search, the results you see are generated by ******s system, which searches each word you enter. Because we offer phone number lookups to help identify who a number belongs to, our site may appear in those search results. However, on our actual site, we do not state that our services are free.Our goal is to keep our services budget-friendly while ensuring you can locate the information you need promptly. We also make sure to clearly provide all billing details before you are able to register. You can review our membership plans and billing information here: *****************************************. Details are also available at any time in our Terms of Use .If you have any further questions, please dont hesitate to contact our Customer Support team at ************, Monday through Friday, 7:00 a.m. 4:00 p.m. PT (10:00 a.m. 7:00 p.m. ET). (Holiday hours may vary.)Sincerely,Intelius Customer Support Team
  

  Intelius.com

  Date: 09/16/2025

  Hi *******,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is publicly available, it requires financial resources to build and maintain a platform that quickly identifies pertinent details and presents them in user-friendly reports.When performing a ****** search, the results you see are generated by ******s system, which searches each word you enter. Because we offer phone number lookups to help identify who a number belongs to, our site may appear in those search results. However, on our actual site, we do not state that our services are free.Our goal is to keep our services budget-friendly while ensuring you can locate the information you need promptly. We also make sure to clearly provide all billing details before you are able to register. You can review our membership plans and billing information here: *****************************************. Details are also available at any time in our Terms of Use .If you have any further questions, please dont hesitate to contact our Customer Support team at ************, Monday through Friday, 7:00 a.m. 4:00 p.m. PT (10:00 a.m. 7:00 p.m. ET). (Holiday hours may vary.)Sincerely,Intelius Customer Support Team

• Review fromBobby D

  Date: 08/31/2025

  1 star
  This ***** dont get it it makes you go to trough trouble for 10 minutes just for you to have to pay
  

  Intelius.com

  Date: 09/02/2025

  Dear *****,Thank you for sharing your feedback. Were sorry to hear about your experience and appreciate the chance to ********** be transparent, Intelius does not provide services for free. We compile public record information from numerous sources, which requires financial resources to maintain, organize, and present in a way that is easy to use. While these records are publicly accessible, the value of our service lies in saving you the time and effort it would otherwise take to track them down individually.We also work hard to keep our services affordable. Before entering any billing information, all pricing details are clearly displayed here: *****************************************. Our Terms of Use, available at **********************************************, provide additional information regarding membership plans and billing.If you have further questions or would like personalized assistance, our customer care team would be happy to help. You can reach us at ************, Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time). (Holiday hours may vary.)Sincerely,?Intelius Support
  

  Intelius.com

  Date: 09/02/2025

  Dear *****,Thank you for sharing your feedback. Were sorry to hear about your experience and appreciate the chance to ********** be transparent, Intelius does not provide services for free. We compile public record information from numerous sources, which requires financial resources to maintain, organize, and present in a way that is easy to use. While these records are publicly accessible, the value of our service lies in saving you the time and effort it would otherwise take to track them down individually.We also work hard to keep our services affordable. Before entering any billing information, all pricing details are clearly displayed here: *****************************************. Our Terms of Use, available at **********************************************, provide additional information regarding membership plans and billing.If you have further questions or would like personalized assistance, our customer care team would be happy to help. You can reach us at ************, Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time). (Holiday hours may vary.)Sincerely,?Intelius Support

• Review fromJonathan T

  Date: 08/22/2025

  5 stars
  Work got what I needed also very easy to sign up at the low rate for plus the 5-day free trial worked out for me

• Review fromJohnathan F

  Date: 08/19/2025

  1 star
  Pretends to be free and then says you have to pay after it wastes ten minutes of your time
  

  Intelius.com

  Date: 08/20/2025

  Dear *********, Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *****************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: **********************************************. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.(Holiday hours may vary.)Sincerely,Intelius Support

• Review fromSherry H

  Date: 08/19/2025

  5 stars
  Good app to visit. Online service has a true way

• Review fromLisa F

  Date: 08/12/2025

  1 star
  Iit says free but charges $5.95 then $39 a month
  

  Intelius.com

  Date: 08/13/2025

  Dear ****,Thank you for getting in touch. To clarify, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. While this information is publicly available, it requires financial resources to create and maintain a platform that efficiently identifies relevant details and presents them in a user-friendly format.Our goal is to offer these services at a reasonable and budget-friendly cost, and all billing details are clearly provided before a customer is able to register. You can review our pricing here: ***************************************** and our Terms of Use here: **************************************************** the email address and name provided in your review, we located an account that was canceled on August 4, 2022. If you believe this is in error or you have another account, please provide:First and last name used on the account Email address registered to the account First 6 and last 4 digits of the card used ****** email address or ****** transaction ID (if applicable)Please contact our Customer Support team at ************ or via our chat support at *****************************************. We will be happy to review your account and work with you toward a resolution.Sincerely,Intelius Customer Support Team
  

  Intelius.com

  Date: 08/13/2025

  Dear ****,Thank you for getting in touch. To clarify, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. While this information is publicly available, it requires financial resources to create and maintain a platform that efficiently identifies relevant details and presents them in a user-friendly format.Our goal is to offer these services at a reasonable and budget-friendly cost, and all billing details are clearly provided before a customer is able to register. You can review our pricing here: ***************************************** and our Terms of Use here: **************************************************** the email address and name provided in your review, we located an account that was canceled on August 4, 2022. If you believe this is in error or you have another account, please provide:First and last name used on the account Email address registered to the account First 6 and last 4 digits of the card used ****** email address or ****** transaction ID (if applicable)Please contact our Customer Support team at ************ or via our chat support at *****************************************. We will be happy to review your account and work with you toward a resolution.Sincerely,Intelius Customer Support Team

• Review fromLori P

  Date: 08/11/2025

  1 star
  A the information u showed me was all I needed to see this app does not hav update information and you want to charge customers a fee for false Information
  

  Intelius.com

  Date: 08/12/2025

  Dear ****, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.(Holiday hours may vary.)Sincerely,Intelius Support