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Find a Location

A-1 Self Storage has 48 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • A-1 Self Storage

      4607 Mission Gorge Pl San Diego, CA 92120-4133

    • A-1 Self Storage

      556 W Main St El Cajon, CA 92020-3392

    • A-1 Self Storage

      8328 Center Dr La Mesa, CA 91942-2906

    • A-1 Self Storage

      4981 Spring St La Mesa, CA 91942-5566

    • A-1 Self Storage

      2235 Pacific Hwy San Diego, CA 92101-1744

    Business ProfileforA-1 Self Storage

    Storage Units
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers personal, business, and car storage as well as boxes and moving supplies.

    Business Details

    This is a multi-location business.

    Find a Location

    A-1 Self Storage has 48 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • A-1 Self Storage

        4607 Mission Gorge Pl San Diego, CA 92120-4133

      • A-1 Self Storage

        556 W Main St El Cajon, CA 92020-3392

      • A-1 Self Storage

        8328 Center Dr La Mesa, CA 91942-2906

      • A-1 Self Storage

        4981 Spring St La Mesa, CA 91942-5566

      • A-1 Self Storage

        2235 Pacific Hwy San Diego, CA 92101-1744

      Headquarters
      4607 Mission Gorge Pl, San Diego, CA 92120-4133
      BBB File Opened:
      5/15/2002
      Years in Business:
      43
      Business Started:
      10/1/1980
      Business Incorporated:
      12/17/1999
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • A-1 Car Storage
      • Caster Properties Inc
      Business Management
      • Mr. Brian Richard Caster, CEO
      • Mr. Dave Ratliff, Area Manager
      • Ms. Stella Cook, District Manager
      • Mrs. Fran Laporga-Ching, Marketing Specialist
      Contact Information

      Principal

      • Mr. Brian Richard Caster, CEO
      • Ms. Stella Cook, District Manager
      • Mrs. Fran Laporga-Ching, Marketing Specialist

      Customer Contact

      • Mr. Dave Ratliff, Area Manager
      Additional Contact Information

      Fax Numbers

      • (619) 287-2493
        Primary Fax
      • (619) 656-8174
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Renting a storage unit

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/09/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      In Had my storage unit broken into due to the fact it was in properly placed on an auctionsite with full unit number and photo of unit filled with my business merchandise and unit number showing. As district manager described it that unit was full to the rim and as we saw not with your basic pots and pans over $180,000 was stolen. I was not informed immediately due to management claiming that that did not have my proper contact information. In which if suspend records would state otherwise. I had a police officer call me upon going I had management ******* tell me police didnt respond. Well an alarm never went off so according to ******* they entered around 10 pm and had many hours to search according to him and they removed my livelihood. My personal and sentimental items. Upon me requesting to retain camera footage from all angles I was told some cameras didnt work and the footage was grainy yet the camera was at the exit feet away from unit b3011. I submitted itemize claim descriptions to **** and Ins. I find it insulting that I was never formally informed of the out come just that $2500 and nothing. How can A-1 storage/Castor Group claim to have a secured gated location and unprofessionall carelessly upload an in proper post of my unit in which it should not of been posted with unit number. Than no alarm, no camera footage and of the ******************************************************************************************************* to accept $2500 in which over $180,000 was stolen.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cristin H

      2 stars

      02/12/2024

      They started strong- unfortunately it ended sour. I have a problem with paying a late fee when I specifically win in early to make sure it was paid and upon being charge that $15 late fee and the manager admitting that it was her mistake they still didn't remove the fees and this has happened multiple times my little 5x5 60 something dollar a month. unit somehow always ended up being $115 every month so it's not a deal after all hidden charges. Pacific Beach location always rocks though

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

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