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Business Profile

Utility Water Company

City of San Diego Water Department

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for City of San Diego Water Department's headquarters and its corporate-owned locations. To view all corporate locations, see

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City of San Diego Water Department has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromWh C

      Date: 06/27/2022

      1 star
      It has been like pulling teeth to get a hold of this department over the last 2 years. Setup was a breeze and no hold when they were still working from home during covid 19 shut down. Most recently I have called 10 times within the last 5 business days waiting for 1-3 hrs at a time on hold with to answer, disconnects, and transfers restarting hold time. I have called City Hall for info and they referred me to the Water ***** Director, the Mayor or the ******************* I have now been trying to schedule my water to be shut off for an entire week via phone and email and only have a few more days until leaving the property. Someone needs to help the consumers of San Diego.

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