Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/09/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They are holding my money hostage. I have 2000$ that I worked hard for. The company that pays us pays us through the AtoB card. My funds have been available on there since 2-6-2025. They refuse to let me access my funds they also refuse to give me a reason I am not allowed to access my funds. This is my paycheck. So I worked 50 hours for this 2000$ that is sitting on the app and they refuse to let me have my paycheck. The money is visible on both ends. They agree that it is my money. But they will not release it. This is the literal only way we are able to be paid. This is stealing. I have made over TWENTY contacts with them to get my funds. Have made zero progress. They keep saying trust me we are going to give you your money be patient FOR THREE DAYS IN A ROW.

  

  Business Response

  Date: 02/11/2025

  Please see the attached document. We corrected the issue, made attempt to contact the customer which they have not returned, and the customer has now accessed their funds. We added a credit for their trouble, and consider the matter closed.

• Initial Complaint

  Date:09/11/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This business over charged my bank account $1129.03. When I contact AtoB a *** tells me that someone will reach back out to me soon. ** reached out to me on 9/05 with a very basic email stating that they received a dispute from my bank for such payments which is information I provided upfront when I reached out to him. I have even provided a closed dispute letter provided by my bank on Aug 11, 2024. Since 9/5 TJ has yet to respond to my questioning. I initially requested a payment arrangement from this company to pay balance off but they advised someone would reach back out to me but no one did. When I request a live *** to speak to about this payment they advise they cant provide that info to me all they can do is send an email to TJ to reach back out to me which he has yet to do.

  

  Business Response

  Date: 10/01/2024

  Attached you will find our response to the complaint. AtoB has remained in communication with the customer, however there were gaps in communication due to the length of Stripe's dispute resolution processes. AtoB responded with a refund once the dispute was resolved. 

• Initial Complaint

  Date:08/21/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Atob is a very unprofessional unhelpful company. I use to be setup with Atob..I applied with them again recently and I got a approval immediately for *******. Moving forward I had system issues with there network to accept the amount so I reached out to there support team multiple times and still a month and a half later they haven't fixed the issue or informed me of anything. I have acquired 5 fuel/maintenance cards since then. Shame on you ATOB for your lack of communication and professionalism. Person assisting me was ***. -**** Freight-

  

  Business Response

  Date: 08/30/2024

  AtoB did send an offer of credit to the customer, but when evaluated internally it was found to be in error due to the carriers payment history with AtoB. There was an offer to accept a Surcharge in return for credit as well, but again this was in error due to the carriers payment history with AtoB, as their balance remained unpaid from November 2022 until January 2023. As the account had gone through the collections process, it was not eligible for credit.

  The carrier reached out to AtoB numerous times in July and ******* attempting to get their new application through the system. When the previous account was tagged due to the similar information, the application process was put on hold. An agent with AtoB support did contact the carrier on August 25th, apologized for the errors, and offered to reactivate the account as a prepaid account. The carrier rejected this, requested to close the account, and informed us they would be taking the matter to the BBB and other online platforms.

  Per AtoBs terms of service electronically signed by complainant:
  
  16.7. Changes to the Services. We may add or remove Services or modify existing Services at any time. Some of these Services will be subject to Additional Terms. You acknowledge and understand that in order to use certain Services, you must agree to the Additional Terms, which will be incorporated by reference and form a part of this Platform Agreement. We do not guarantee that each of the Services will always be offered to you, that they will be available to you, or that you will qualify or be able to utilize any particular Service. Services will change from time to time, and certain Services may be discontinued or others may be added in our sole discretion and without Notice to you.
  

  
  

• Initial Complaint

  Date:08/17/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  When attempting to use the fuel cards at various vendors, they are declined. It does not matter in which manner you use them (swipe, chip, manual entry, at pump or inside) about 50-60% of the time they are declined. Please keep in mind that there is plenty of available funding, and the Employees are very competent. (I have even driven to location and attempted to use them)We have driven to other merchants where the cards were declined. It is very random when the cards do not work, it does not matter if we have previous filles up there the day, week, month prior. Sometimes they work and sometimes they do not. There are no declined messages in my portal and A to B refuses to help me resolve this issue. They keep telling me there is no issue and that the cards should work. Well I own the company and I'm the one that has to pay for the Employees wages and hotels when they are stuck out of town and out of drive time because they can't purchase fuel.. so I believe I do have an issue..I just want someone to help resolve this issue. Just because you do not see a problem on your end does not mean there is a problem. I would like to add, that I have reached out to A to B so many times and have been told to go to a different gas station or that the issue is with the merchant. This is not the case, my other non a to b cards work there, we have fueled at those same merchants just days before with the same cards that are now declined. A to B just does not want to help.

  

  Business Response

  Date: 08/29/2024

  Per AtoB's terms of service, which the complainant electronically signed on 6/8/2024:

  
  14. Disclaimer of Warranties by AtoB THE SERVICES, ATOB PROPERTY, AND **** SERVICES ARE PROVIDED TO YOU AS IS AND AS AVAILABLE. AtoB DISCLAIMS ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES OF TITLE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, AND ALL WARRANTIES OF NON-INFRINGEMENT OF THE SERVICES, ATOB PROPERTY, AND **** SERVICES. NOTHING IN THIS PLATFORM AGREEMENT WILL BE INTERPRETED TO CREATE OR IMPLY ANY SUCH WARRANTY TO YOU. THIRD-PARTY SERVICES ARE NOT PROVIDED OR CONTROLLED BY AtoB. AtoB DOES NOT PROVIDE SUPPORT FOR AND DISCLAIMS ALL LIABILITY ARISING FROM FAILURES OR LOSSES CAUSED BY THIRD-PARTY SERVICES. AtoB DISCLAIMS ALL WARRANTIES AND DOES NOT GUARANTEE THAT (A) SERVICES AND DATA PROVIDED UNDER THIS PLATFORM AGREEMENT ARE ACCURATE OR ERROR-FREE; (B) THE SERVICES WILL MEET YOUR SPECIFIC NEEDS OR REQUIREMENTS; (C) THE SERVICES WILL BE USABLE BY COMPANY, ADMINISTRATORS, OR USERS AT ANY PARTICULAR TIME OR LOCATION; (D) SPECIFIC MERCHANTS WILL PERMIT PURCHASES USING CARDS ISSUED BY AN ISSUER; *** SERVICES WILL BE UNINTERRUPTED, SECURE, OR FREE FROM HACKING, VIRUSES, OR MALICIOUS CODE; AND (F) ANY DEFECTS IN THE SERVICES WILL BE CORRECTED, EVEN WHEN WE ARE ADVISED OF SUCH DEFECTS. AtoB IS NOT LIABLE FOR AND DISCLAIMS LIABILITY FOR ANY DAMAGES, HARM OR LOSSES TO YOU ARISING FROM UNAUTHORIZED ACCESS OR USE OF YOUR ATOB ACCOUNT OR THE SERVICES OR YOUR FAILURE TO IMPLEMENT APPROPRIATE SECURITY PROCEDURES. 15. Indemnification. You agree to indemnify, defend, and hold harmless AtoB and ******************* Providers (including our respective affiliates, directors, employees, agents, and representatives), from and against all losses, liabilities, claims, demands, or expenses, including reasonable attorneys fees, arising out of or related to: proceedings, suits, or actions brought by or initiated against AtoB by any third party due to your breach or alleged breach of this Platform Agreement, any terms, agreements, or policies incorporated by reference, or any other agreements with AtoB; acts or omissions of Administrators, Users, or other Company employees or agents; Companys actual or alleged infringement of a third partys intellectual property rights; Company's use of *******************s; or disputes over Charges between Company and merchants.

  
  Additionally, we are unsure of the complainant's intent behind the $15,000 dispute amount. If this is a transaction dispute we are happy to connect him to our team who handles these matters.
  

  
  

  Customer Answer

  Date: 08/29/2024

   
  Complaint: 22156664
  
  I am rejecting this response because:

  I am not seeking any compensation, nor do I want any. A to B is a great company. The complaint that I have is that of service. I have asked over and over for help on my cards not working or being un reliable.

  A to B did reach out to me asking for dates and times of these issues. However there are so many and i have not logged them. I am currently working with my team to get dates and times to them. 

  Going back to my original complaint is i made several calls the A to B in which i was told the issue was not on them and the have denied the issue every time. They just would not look into it, until i filed a complaint with BBB.

  At the moment, A to B is working on the issue and i am trying to get them the requested info. 

  
  Sincerely,
  
  *****************

  

  Business Response

  Date: 08/30/2024

  The current issues being faced are what we designate as a record not found. This occurs when a card is swiped or inserted at a merchant, and the effects of such do not reach us. The basic process of a transaction is swipe/insert, an authorization is created, and that authorization is then approved or denied based on the parameters (available credit, available balance, etc).

  However, the extended process is you swipe/insert the card, the merchant system connects to the cards network (Mastercard, ***** etc), the card network reads the stripe/chip to determine things like card type (Debbit, Credit, Charge, etc) and instructions (prompt for a PIN or no?), and then once everything is clear, pass it to the card processor (Stripe, Bank, Highnote, etc). They then check the card for the associated account and business (in this case, AtoB).

  A record not found means the card did not pass the Card Network portion. In our case, this is ***** **** got the notification of an authorization, but did not pass on any of the information for  some reason. Our tests and conversations with **** and merchants where this happens the most often resulted in what was termed a bad cryptogram, which is the information transfer from the stripe/chip. This is usually due to the *** terminals being old, or still using outdated software versions. Add onto this that the AtoB card is a fuel card, not a credit card, and now you have additional rule sets that apply and could be misread/not readable by the merchant systems.

  We understand that this creates issues for our drivers who need  to get fuel at the stations which are available to them. We continuously collect information  on these record  not found scenarios in efforts to learn more, speak with the most problematic merchants, and try to reach resolutions. While these issues are 3rd-party related, we understand that to a customer, it is simply our fault and our responsibility. We are committed to resolving these issues and encourage customers to have their drivers call us while in the lane and facing a decline so we can collect the relevant information. Our agents will also take the drivers through a series of troubleshooting steps that can sometimes get the transaction to pass, but these steps do not always work. Sometimes the only option is to use a different card or try a different merchant station.

  We want nothing more than to resolve this issue and create a seamless experience with no declines. That said, we are working with many moving parts to achieve this goal and we do apologize for those moments when the experience does not live up to our customers expectations.

  Actions we can take proactively: replace all current AtoB cards with a new batch, just in case

• Initial Complaint

  Date:04/30/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for AtoB fuel cards in November 2023. On April 17th, I received an email from AtoB saying I was pre-approved for a $2000.00 weekly credit limit. What was not disclosed was that in order to access all of the features advertised to me, I would have to use the entirety of my limit every week for a 8 weeks before being able to access all of the features. I was swindled. Not only was I asked to pay a $75.00 fee to switch my account, but today I was charged $40.00. I have no idea what this additional charge is for, so I reached out to the customer service team who proved to be very nice but not helpful at all. The agents that I spoke with told me that It is impossible that I did not receive an email stating I would be charged a $40.00 fee for the next 3 months. I do not have an email stating anything like this. I asked them to provide proof that this email was sent and they were unable to. I also asked for assistant removing my banking information so that I would not continue to be charged without my permission and they were unable to advise on how to delete my banking information. The customer service agents said they would escalate my concerns to the correct department confirming they were not able to actually provide any customer service. I have heard horror stories as a result of dealing with this company. I am promised services I have not been able to access and I would like my cards at full access immediately or my money refunded and my previous account status returned.

  

  Business Response

  Date: 05/28/2024

  see attached.

• Initial Complaint

  Date:03/18/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My gas card was stolen and used at a gas station in *****. Neither my driver nor myself were in *****! I called on as soon as it happen and they told me I had to wait until the charges cleared. That took a little over 24hrs. This was March 11th. Charges cleared March 12th, they finally let me file the dispute. I have a police report as well, yet they are still charging my account for $998.42. In the conversation they say there is nothing they can do. Even though the card and dispute was filed over a week ago. I'm highly upset!

  

  Business Response

  Date: 03/21/2024

  AtoB have received your complaint and we apologize for the issues your account has seen in the past week. We have already issued a response from our Customer Support lead, and we have provided your account with a credit for the disputed transactions. Additinally, any funds or fees deducted from your account will be refunded. While the responses at the time were part of dispute policy, we have seen the gaps in the policy and are reviewing all aspects to ensure a more nuanced and empathetic response to customer facing potential fraud on their account.
  
  Result: payment is being refunded

  Customer Answer

  Date: 03/21/2024

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

• Initial Complaint

  Date:11/06/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I never used this company they sent me a collection letter claiming they lend my company $3100 Under the name *************************** I don't know this person

  

  Business Response

  Date: 11/07/2023

  Hello ******,

  We are sorry to hear about this issue with billing. We have conducted a full review of the account and have determined you are correct and that a mistake was made in the matching of business names and mailing addresses. We will resolve this issue and advise ********** no further collection attempts should be made for the ****** address. Once again, we apologize for the experience and any inconvenience this error may have created. We hope this resolution is satisfactory.

• Initial Complaint

  Date:09/20/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I cancelled my account with this company on December 26, 2022 and never used their card again. Ever since last year December this company has been charging my ***************** account fraudulent charges. I contacted NF to have them removed, Most recently August 9, 2023 this company charged my PayPal account $75.78. I disputed this transaction and received my money back. However, this company continues to charge one of my accounts or cards.

  

  Business Response

  Date: 09/21/2023

  AtoB processed the cancellation of this account on July *********, the first time the customer has record of requesting this cancellation within our support service provider (Zendesk). However, the customer had a balance due of $57.78 from a fuel purchase at Speedway on ************************************************************** from December 27th. Due to this, the account never fully closed and the customer repeatedly disputed lawful attempts to collect a debt. Since December, AtoB introduced card fees for active cards, and the cards for the customer were never deactivated even though the customer had stopped using the cards. We have waived all of these fees and now seek only the $57.78 that is owed for the transaction from December 27th. Once paid, AtoB will consider the account closed and no further attempts to collect a debt will be made.

  Customer Answer

  Date: 09/21/2023

   
  Complaint: 20631684
  
  I am rejecting this response because:
  I didnt use that card on that date and I closed my account with this company before July 2023. This company has charged me $6 on so many occasions for no reason. Ive spoken to other business owns that state AtoB doesnt like to close accounts and will bill you after you ask them to deactivate your service. If I need to start a class action lawsuit that would be my next step without a problem, because I have access to numerous people who this company has tried to rob. I want my account closed and no further communication from this company. 
  
  Sincerely,
  
  *************************

  

  Business Response

  Date: 10/13/2023

  Hello ******************,

  While we are sad that we could not come to an agreement on a final payment for services rendered, we ultimately agree it is time to part ways. AtoB has written off the remaining balance and closed the account. No further contact will be sent to you regarding this case or the closed account, and no further attempts will be made to collect the debt. We wish you well with your business.

  Customer Answer

  Date: 10/13/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

• Initial Complaint

  Date:08/07/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I would like to file a formal complaint regarding an issue with the recent transaction and billing procedure. I experienced a challenge with my bank account, which unfortunately caused a delay and inconvenience when attempting to make a payment for fuel services. Despite my persistent efforts to contact the company, no one showed any interest in resolving the matter or providing assistance.Today, I am pleased to inform you that the issue with my bank account has been completely resolved, and I am now able to make the necessary payment. However, I was shocked to discover that the initial balance of $175 has now increased to $225, and eventually reached a total of $419. This excessive amount is unacceptable and clearly indicates a disregard for fair and ethical practices. It is disheartening to note that when I informed the company of the resolution to my bank account issue, there was a lack of empathy and understanding on their part. It is evident that their primary focus is solely profit-driven, without taking into consideration the concerns and experiences of their customers. In view of these circumstances, I am willing to settle the outstanding debt of $175 and conclude my association with this organization immediately. The unfavorable experiences I have encountered throughout this ordeal have left me with a deep sense of disappointment and unease. Such business practices not only tarnish the company's reputation but also erode customer trust.I kindly request prompt attention to this matter and a swift resolution that aligns with fairness and professionalism. Thank you for your understanding, and I trust that this complaint will be addressed efficiently to rectify the situation and salvage the customer-business relationship.

  

  Business Response

  Date: 08/08/2023

  Hello **************,

  I am very sorry to hear about these issues and have performed a full investigation of the recent occurrences. The following is a record of the *** attempts, late penalties, and support contacts regarding the issue at hand.
  
  July 31st: AtoB attempts the *** for ****** (statement period July 24-July 30)
  
  August 3rd: Payment fails due to a report the bank account is frozen, the account is suspended, and a $50 late penalty is applied to the failed payment. Balance now $225.28.
  
  August 5th: Follow-up *** attempt fails, account remains suspended. Balance $225.28.
  
  August 7th, 9:44am Pacific: AtoB attempts *** for $419.94, which is $225.28 for the July 31st payment + late penalty and statement July 31 to August 6, totaling $194.66.
  
  August 7th, 10:36am Pacific: The payment fails due to AtoB's payment processor blocking further attempts to use the current bank account due to it being reported as frozen. Balance remains $419.94
  
  August 7th, 12:04pm Pacific: AtoB Support logs a call from **************, but the agent closed it is as "No audio", indicating they were unable to hear ************** responding.
  
  August 7th, 12:05pm Pacific: AtoB Support logs a call from ************** who inquires about the new charge attempt and the amount of $419.94. The agent logs that they explained the charges as the July 31st payment due, the August 7th payment due, and the $50 late penalty. The also logged that ************** was not willing to pay this and demanded the account to be closed.
  
  The agent then escalated the concern to a higher level of support.
  
  August 7th, 12:35pm Pacific: ************** reaches out again via email expressing the issue with his bank account and his displeasure with the inflated balance, once again vowing not to pay the balance of $419.94.
  
  August 7th, 5pm Pacific: A late penalty of $50 is assessed to the statement of $194.66 since the amount has not been paid nad is not in processing. Balance now $469.94.
  
  August 8th: Escalation support reaches out to ************** that while we do not want to see him go, we will carry out his wishes to close the account once he has resolved his overdue balance.
  
  This constitutes the fullness of transactions, fees, and support contacts on file regarding this current complaint. It is in no way meant to indicate other attempts were not made by ************** to contact us, merely that our support software did not log any other attempts beyond these.
  
  AtoB has empowered me then to offer two different scenarios for resolution due to these issues.
  
  1. We can waive the late penalties, ************** pays the remaining $319.94 which constitutes his use of the AtoB card (July 31st and August 7th statements), and then we can work to get ****************** bank corrected with our payment processor so he can begin transacting again.
  
  2. We can waive the late penalties, ************** pays the remaining $319.94 which constitutes his use of the AtoB card (July 31st and August 7th statements), and we can close the account if ************** no longer wishes to be associated with AtoB.

• Initial Complaint

  Date:08/02/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I filed a complaint about my account being canceled and was told it would be reinstated. It never has been. **************** told me it could not be reinstated, but someone from my complaint said they would.

  

  Business Response

  Date: 08/03/2023

  Hello ****,

  My apologies your call was not handled properly yesterday. Your account has been reactivated as credit as of this moment with a $50 fuel credit. If you have any additional questions, please free to reach out to us at  ************ or via the Chat feature from your AtoB Dashboard.

  Customer Answer

  Date: 08/03/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***********************