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Customer ReviewsforTawkify
58 Customer Reviews
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Review from Erin O
2 stars07/30/2024
Wouldnt let me give 1 star. I joined Tawkify last October and paid several thousands of dollars upfront for my package. Over the course of my time I had 4 different matchmakers because 3 of the 4 matchmakers left the company. Every time my matchmaker left they would apologize and give me an extra match to try and make it up. That didnt improve the experience. As a therapist, having to start over with each matchmaker impacts the outcome just like having to start over again with. a therapist would. You find yourself repeating things and trying to establish comfortability with the matchmaker. Once youre given a matchmaker you meet them for an hour long meeting to get to know you and your preferences and thats it. Theres no additional meetings other than an optional call after a date to talk for ************************************************************************* try a second date because their process is blind matching so a second date might help. I had 9 matches total and not a single one resulted in a second date. There even were dates that seemed to go very well that ended with a no. I know they cannot control the outcome but the matches seemed to be unserious about dating and just looking for sparks. Its a shame to pay what I did to meet men like this. I have had better luck on cheaper apps.I dont think the blind model works at all. You dont find out much about the match and not even a name until 2 hours before the date. I provided pictures of men Im attracted to and was clear about my interests. I was given men who didnt fit either. The men were attractive enough at times but nothing like I had said I wanted. I would save my money and use an app. Cheaper and you can control more.Tawkify Response
08/05/2024
At Tawkify, our goal is to get people offline and connecting in real life. Our service is fully confidential, and we value user privacy for our community. We're sorry you didn't enjoy your experience and we'd like to help. Please contact our team ********************************Review from Pamela K
1 star07/27/2024
Rather give them 1/2 star if I could. I joined this matchmaker after seeing it advertise on IG. It has been 3 months, after paying $8,000 upfront to get started and be matched with 6 men, I have been on one date. I originally requested a female matchmaker, I was given a male matchmaker. I have had a sick feeling for over a month now that I was conned at a vulnerable point in my life and the salesman on the phone said all the right things to get me to pull out my credit card. No payment plan was offered. Upon reading online complaints about this company I found a lawsuit that states the defendant paid $3700 for 6 matches after HE had negotiated the price down from $5400. Why did I pay $8000 for 6 matches and I'm female??yet this man paid $3700?? Not to mention I should have been sent on many dates by now in the last 3 months, not just the one!! My matchmaker will set up a scheduled "7 minute phone catch up meeting" with me every 4-5 weeks and the last one sounded rehearsed and mundane. He told me he is going to have to look for matches for me closer to 2 hours away because he is having trouble finding men that meet the requirements I request in closer proximity. That's absolutely ridiculous! I am going to dispute this through my credit card and try to get a refund. After all, they haven't even done anything for me to justify taking my $8000. Also, my matchmaker always ends the call with me by saying "I expect to have a match for you in a week or two" and he never does!! I really wish I had done my research on them before getting involved but they said all the right things to a vulnerable woman and suckered me into the scam. Go on their IG page, all the couples are dressed perfect, perfect hair, perfect love stories, engaged after a year of dating after they met on Tawkify. It's most likely paid actors in those stories, it's not real life. Everyone does not look like that. It's all too perfect for a reason. It's not real. Do not get involve or lose your money.Tawkify Response
08/05/2024
At Tawkify, our goal is to get people offline and connecting in real life. Our service is fully confidential, and we value user privacy for our community. We're sorry you didn't enjoy your experience and we'd like to help. Please contact our team ********************************Review from Jennifer D
5 stars07/23/2024
As a survivor of sexual assault, I was nervous about re-entering the dating scene. Tawkify demonstrates an unparalleled commitment to safety and well-being.Tawkify was sensitive and considerate of my personal history. Unlike other matchmaking services I researched, they have extensive safety protocols in place, including rigorous background checks and a comprehensive response protocol for handling sensitive issues like assault accusations. They have a zero tolerance policy for harassment. This level of diligence reassured me immensely and allowed me to focus on connecting with potential matches without fear.I was impressed by the extra steps they took to reassure me and protect my safety and privacy. ***** and ******* went above and beyond to create a safe environment for me, providing clear, quick, responsive communication and support throughout the process. Most matchmaking services do not do background checks or validate the claims the matches make. Tawkify's proactive approach and genuine concern for my safety set them apart in an industry where such considerations are often overlooked.I would recommend Tawkify to anyone who has had an experience like mine. For anyone with similar concerns, I urge you to inquire whether your dating service or app has these crucial safety features. Read your contract/agreement carefully and inquire about how they will respond to the worst case scenario. Tawkify has also shown me that with the right support, it's possible to navigate this aspect of life with security.Tawkify Response
08/05/2024
Thank you so much for taking the time to leave this wonderful review. Safety and privacy are top priorities at Tawkify and we are so glad that you have been happy with your Tawkify experience. Our team is here if you ever need anything!Review from Michelle G
1 star07/19/2024
Ladies, please read this review before signing up for Tawkify matchmaking services! I am a successful 40 yr old woman who signed up because I was promised a higher caliber of dates compared to the dating apps. Tawkify told me they had a database of 1.5 million people, had a strong presence in the midwest and that I would go in front of their review board to ensure I was a good fit as a client. I was approved within 24 hours and signed up for their three match experience for $4,500. After signing up, I met with my personal matchmaker where I shared intimate details about what I was looking for in a partner, including my life goals and income. This is where I learned the dates were blind which was never disclosed in the intro call. In addition, after my first date I learned he had signed for their $99.00 database package. Why would Tawkify not tell me I could be matched with men only paying $99 compared to my $4.5k investment? My dates consisted of men not having real jobs, just divorced living in an apartment with their kids, and being blind sided finding out real time on a date that he was hearing impaired or another time finding out he was a recovering alcoholic. Their matchmaking process is all about quantity not quality. I complained to their customer service team after every date and each time they never took accountability. I asked them to release my phone records but they declined. I even pursued the lawyer route but decided to cut my losses because I didnt want to pay any more money towards this scam of a process. Im hoping this review will help other women like me not pay thousands of dollars for a company that has zero accountability for their short falls.Tawkify Response
07/22/2024
At Tawkify, our goal is to get people offline and connecting in real life. Our service is fully confidential, and we value user privacy for our community. We're sorry you didn't enjoy your experience and we'd like to help. Please contact our team ********************************Review from Shaun S
1 star05/27/2024
After much consideration, I decided to sign my mother up for Tawkify, hoping it would be a gateway to new connections and possibly romance. The idea of a personalized matchmaking service seemed promising, and with the anticipation of curated dates, we were optimistic.Unfortunately, our experience has been underwhelming and disheartening. Despite being in the dating pool for nearly a full year, my mother has not received a single call or email from Tawkifynot even a welcome message to acknowledge her membership. This lack of interaction and updates has been deeply disappointing.Upon further investigation, I discovered numerous negative reviews on the Better Business Bureau (BBB), which echo our sentiments of dissatisfaction. It appears that while some users have had positive encounters with Tawkify, others have experienced similar issues with the service1.In retrospect, I regret not researching more thoroughly before making any payments. Its a ****** learned, and I hope that by sharing our story, others will be more informed in their decision-making process when considering Tawkifys services.Tawkify Response
05/28/2024
At Tawkify, our goal is to get people offline and connecting in real life. Our service is fully confidential, and we value user privacy for our community. We're sorry you didn't enjoy your experience and we'd like to help. Please contact our team ********************************Review from Sajra I
1 star05/15/2024
If I could give this company negative stars I would. They absolutely do not listen to what you want. They try to sell you on an experience that is amazing and their dating pool is unlike any other. Once you get into it, you realize they recruit people from something that is essentially like a "career fair" They want you to drop THOUSANDS and I mean THOUSANDS of dollars for mediocre matches. I even switched matchmakers to see if it would be better, but it turned out even worse. If you try to talk to them and work out a way to get your money back, they DO NOT CARE. Honestly, there are so many negative things I can keep saying but I will just tell you right now.. DO NOT DO IT. Go on a vacation for the money, and do better for yourself.Tawkify Response
05/16/2024
At Tawkify, our goal is to get people offline and connecting in real life. Our service is fully confidential, and we value user privacy for our community. We're sorry you didn't enjoy your experience and we'd like to help. Please contact our team ********************************Review from Ellen M
1 star03/25/2024
I really regret spending money on Tawkify. I had very simple preferences, for example to me matched w someone with similar political beliefs, and twice was matched with people with very different political beliefs. When I complained, both times I was told "The guy lied to your matchmaker, sorry, we do our best." Was also matched w someone with very different physical characteristics than I had requested and again was told "He lied to us, he used old pictures, sorry." So: Tawkify doesnt do a good job of screening matches. I can use hinge for free if I want to match with guys who lie to me. My expectations were totally unmet and I deeply regret the huge financial investment (approx $1,300 a match for 6 matches).Tawkify Response
03/27/2024
At Tawkify, our goal is to get people offline and connecting in real life. Our service is fully confidential, and we value user privacy for our community. We're sorry you didn't enjoy your experience and we'd like to help. Please contact our team ********************************Review from Sam S
1 star03/21/2024
A total waste of money. Every matchmaker I was assigned to over text (as there were many) would flake when our phone meeting was scheduled. I didn't even get a chance to discuss being put into their "famous $$$$ Client database" - which is what I initially wanted. After 2 weeks, when I finally got through to an actual person, the woman was defensive when I mentioned what had happened to me and that the client service was questionable. Thank god I didn't waste thousands due extremely poor client service.Tawkify Response
03/25/2024
At Tawkify, our goal is to get people offline and connecting in real life. Our service is fully confidential, and we value user privacy for our community. We're sorry you didn't enjoy your experience and we'd like to help. We see you're already in touch with our Customer Success Team which is the best team to discuss your experience with.Review from Chris B
1 star02/11/2024
This service was a waste of $. Multiple matchmakers, very few people in their database, all they did was set me up on dates with people on match.com. Not remotely interested in any of the dates, and kept asking me to relax my requirements. Feel like I lost $thousands. Dont do it.Tawkify Response
02/19/2024
At Tawkify, our goal is to get people offline and connecting in real life. Our service is fully confidential, and we value user privacy for our community. We're sorry you didn't enjoy your experience and we'd like to help. Please contact our team ********************************Review from Tracy D
1 star02/10/2024
Tawkify markets itself as offering personalized service, but after they **** you in with their initial phone call and have your money, you never talk to a human being again if you are in their general match pool. That means you are basically throwing your money is you don't get matched because ***** is available to help you or at all interested in getting your matched. My money would have been better spent on six months of a dating app (as terrible as those are) because not only did I not get any service, I got ZERO connections to anyone for my $100.Tawkify Response
02/19/2024
At Tawkify, our goal is to get people offline and connecting in real life. Our service is fully confidential, and we value user privacy for our community. We're sorry you didn't enjoy your experience and we'd like to help. Please contact our team ********************************
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