Reviews

Review Details

• Review frommark w

  Date: 12/04/2024

  5 stars

  mark w

  Date: 12/04/2024

  Well, I just started working with them, but so far my experience has been excellent and I would love to partner on more jobs with them, I like the concept and think they create a good partnership with contractors (****************************) my company in this case, There are many lead companies out there that charge for leads and might not vent out both customers and Contractors as II believe they are committed to doing. Keep up the good work and the good clients and contractors will be happy with the results.

  BuildZoom, Inc.

  Date: 12/16/2024

  Thank you for sharing your experience and for the kind words about BuildZoom! We're delighted to hear that your journey with us has been excellent so far and that you value the partnership we strive to create with contractors like ********************************************* BuildZoom, were committed to connecting top-tier contractors with great clients by ensuring a thorough vetting process on both sides. Its wonderful to know that you appreciate our approach and conceptit motivates us to keep refining our efforts to support contractors and homeowners alike.We look forward to partnering with you on many more successful projects in the future. If theres anything we can do to support you along the way, dont hesitate to reach out.

• Review fromSam S

  Date: 12/02/2024

  5 stars

  Sam S

  Date: 12/02/2024

  Great company and great organization of clients. Happy customer here!

  BuildZoom, Inc.

  Date: 12/04/2024

  Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience and found our client organization to meet your needs. Ensuring customer satisfaction is our top priority, and your feedback motivates us to keep delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out.

• Review fromFernando C

  Date: 11/15/2024

  2 stars

  Fernando C

  Date: 11/15/2024

  I contacted Buildzoom to help me find a contractor to renovate my bathrooms and floors. After paying them $5400 they brought me three bids and reviewed the bids. They advised me based off my scope of work to go with ************** but stated that it was my choice. I hired Buildzoom because I have no idea who to trust and have no contractor experience. Buildzoom looked over the budget and contract and said it looked all good. I then went ahead and paid the contractor $5K and it has been a disaster. The contractor continued to harass me for money without doing any work. What work did get done (demo of my master bathroom) he stiffed all his subcontractors and never paid them resulting in the subs coming to demand the money from me. In one case the sub showed me a text from the contractor saying to ask the homeowner for the money, even though I had already paid the contractor for the work. The list of breach of contracts goes on. Buildzoom this whole time washed their hands of putting me together with this con-artist and when I asked for their help all they would say is to compromise with the contractor. When I asked them to look over the Client Termination Clause to cancel the contract (at this time I had already lost over $10k) they said they would not and that I was on my own. Save your money DO NOT USE Buildzoom.

  BuildZoom, Inc.

  Date: 11/18/2024

  Hi ********!We're sorry to see that you had a poor experience after you hired a contractor, our goal is always for property owners's to find reliable contractors. Our property owners are in full discretion of who to hire on their project. When someone reaches out for help, we reach out to the contractors because there are always two sides to every story, and contractors are our customers too. If we find a contractor is acting in bad faith, they are removed from our network. Our team and myself have been responsive in assisting you in navigating post-hire support during this time.Since we're not a regulatory agency, it's very difficult for us to do anything beyond giving property owners resources and guidance on what they can do on their own (such as filing claims with state recovery funds if they are available, contact info for their state attorney general, how to file a complaint with the state licensing board etc.)However, we're not able to look over any legal documents, such as a Client Termination Clause, and the support we can give is recommending people reach out to a legal professional to review those. We provided you with a list of options and recommendations for how to move ************,*****

• Review fromRoman K

  Date: 11/09/2024

  5 stars

  Roman K

  Date: 11/09/2024

  The site is easy to use. I was recommended a contractor for my deck roof. That contractor was responsive and professional. I have received multiple prior bids for the project (used other platforms to recommend contractors, and even went to the local home and garden show to find 4 contractors there), but decided to go with this contractor. The project has not started yet, but now it is up to contractor. BuildZoom had done its job well so far.

  BuildZoom, Inc.

  Date: 11/15/2024

  Thank you for sharing this feedback! It sounds like BuildZooms platform helped streamline your search and connect you with a contractor that met your expectations. The fact that you chose this contractor over others after thorough research speaks volumes about the quality of recommendations on BuildZoom. I hope your deck roof project goes smoothlyplease feel free to share how it turns out!

• Review fromJonathan J

  Date: 11/08/2024

  5 stars

  Jonathan J

  Date: 11/08/2024

  The background data on the builders is unique and exclusive to BuildZoom. I think it's very important to prospective customers. ******************** is the best lead service going for builders and its free and the most informative for customers. It's great.

  BuildZoom, Inc.

  Date: 11/15/2024

  Im glad to hear you value the background data on buildersthats definitely one of BuildZooms key strengths. Having access to detailed, reliable information helps customers make informed decisions, and its great that it stood out to you as a key factor in your experience. Your feedback about BuildZoom being the best lead service for builders is really appreciated, and its fantastic to know that you found it both informative and free of charge for customers. Thanks for sharing your thoughts!

• Review fromJana P

  Date: 11/08/2024

  5 stars

  Jana P

  Date: 11/08/2024

  Ive worked with **** and ********** marble and tile on few different projects. I would recommend him to everyone and anyone that would want to get their project done the right way. I have recommended this company to many of my friends and family, and no one has ever said a bad word about them. They are the guys to get your project done.

  BuildZoom, Inc.

  Date: 11/15/2024

  It sounds like **** and ********** Marble and Tile have made a strong impression on you with their work. Its great to hear that youve had positive experiences on multiple projects and that you've felt confident enough to recommend them to friends and family. Having such a reliable and trusted contractor is invaluable, and your endorsements will surely mean a lot to anyone looking for a top-notch team to handle their projects. Thanks for sharing your experience!

• Review fromMichael J H

  Date: 11/04/2024

  5 stars
  BuildZoom's website makes it very easy to leave a review!

• Review fromJohn B. C

  Date: 10/31/2024

  5 stars

  John B. C

  Date: 10/31/2024

  BuildZoom connected me with contractors in the local area of the property in need of repair, my daughter-in-laws home. I live two hours away, and was able to manage the site inspections and bids on the repairs needed.Very satisfied with the experience.

  BuildZoom, Inc.

  Date: 11/06/2024

  I'm so glad to hear that BuildZoom was able to make the process easier for you, especially given the distance from the property! Its great that you could efficiently coordinate inspections and bids without having to be nearby. If you have any more feedback or need further assistance, feel free to let me know!

• Review fromHector L

  Date: 10/30/2024

  5 stars

  Hector L

  Date: 10/30/2024

  Im very well satisfied with the service BuildZoom provides, Ive been on it for years, it is important for a contractor to close the deal with the homeowner before paying for leads and BuildZoom does that, no hustle, no stress, we both benefit.

  BuildZoom, Inc.

  Date: 10/31/2024

  Thank you so much for sharing your positive experience with BuildZoom! We're thrilled to hear that our approach has been valuable for you over the years. Helping contractors connect with homeowners in a way that fosters success and reduces stress is central to our mission, and it's wonderful to know that you've found our service effective and beneficial. We look forward to continuing to support your business growth! Thank you for being a part of the BuildZoom community.

• Review fromGeorge B

  Date: 10/29/2024

  5 stars

  George B

  Date: 10/29/2024

  Communication has been top notch and as a contractor I only pay referral fee once contract is signed! Will recommend to other contractors.

  BuildZoom, Inc.

  Date: 10/30/2024

  Thank you so much for sharing your positive experience! We're thrilled to hear that our communication has met your expectations and that our referral process aligns with your needs as a contractor. Your recommendation means a lot to us, and we look forward to continuing to support you and your business. Thank you for being part of the BuildZoom community!