Reviews

Review Details

• Review fromDerek M

  Date: 03/14/2023

  1 star
  Total scam and fraudulent business practices. They will force the transaction to cancel by delaying or asking for more documents. When you give them the documents they will delay some more. Then they will deny the documents and not even tell you. The only way you find out is when you log in and see that the documents you uploaded are gone. Trying to get answers from them took a week and im still waiting for them to refund me. So yet they havnt even verified the transaction but when I try and cancel the whole process they now want to hold my money hostage. They respond way to slowly and you will be lucky to get more than one response a week. Its absolutely a scam company. I will definitely be taking any legal action I can and reporting this company to everyone.

• Review fromIan Z.

  Date: 02/02/2023

  1 star
  Truly a terrible company Truly a terrible company. Super poor communication. Zero continuity. Call and you will get an "agent" from overseas whose English is marginal and who knows nothing about your transaction and has no ability to do anything other than record your call. Call again and you'll get someone else. Over and over. Dealing with a cell phone company is a absolute delight compared to dealing with these people. They claim to have a office in ************* but dollars to donuts you'll never speak to anyone in the **. They hold the escrow and do almost nothing else. Zero. There is no opportunity to resolve any problems that might occur in a given transaction and if you are the buyer they will hold onto you/ or your clients funds for a VERY long time (months) before they will release it. It is truly like talking to a wall. You will never get a chance to speak to any "supervisor". Even written correspondence is not taken seriously or followed up upon. This is NOT a REAL ESCROW. Not even close. True they are cheap but you get what you pay for and my client didn't even get cheap service. DO NOT USE THEM UNLESS YOU ARE 100% SURE THAT THERE WILL BE NO WRINGLES IN YOUR TRANSACTION. IF THERE IS EVEN A SLIGHT WRINGLE YOU WILL BE VERY SORRY.

• Review fromIan Z

  Date: 01/31/2023

  1 star
  This is a terrible, highly unprofessional and unresponsive company. DO NOT USE THEM!!!All agents are overseas and there is almost no continuity of service. Their fee appears cheap but you don't get what you pay for. I I've run a company for 42 years and I have rarely seen this lackadaisical and uncoordinated company. Once you put your money in if there is the slightest problem it will take you months to get it back. One suspects that they are making money on the interest and keeping you waiting waiting waiting waiting. Absolutely terrible.

• Review fromDa S

  Date: 01/18/2023

  1 star
  After receiving customers funds, Escrow.com uses every stall tactic available to retain funds. Delayed my car purchase with every conceivable strategy, nearly costing us the transaction. **** never use again and think they should be investigated and face accountability for such bad faith behavior.

• Review fromTubby B

  Date: 12/20/2022

  1 star
  I bought a domain using Escrow.com. On their site, they state plainly that you credit card will be charged for a normal transaction, not a cash advance: https://www.escrow.com/support/faqs/are-credit-card-transactions-treated-as-cash-advances-or-purchases However, it came through on Citibank as a cash advance and had almost $100 of extra charges from them. Citibank claims it's entirely how the merchant codes the transaction. Escrow.com says they have nothing to do with it (despite the claim on their site that they do). Neither of them will talk to each other, they just claim it's the other side's problem.I had to dispute the charge to even get anybody to pay attention! Do not use this business.

• Review fromAndre R

  Date: 11/16/2022

  1 star
  BAD BAD BAD. NOBODY SHOULD DO BUSINESS WITH THIS COMPANY. **************** confirmed by email that I will receive my refund within 48 hours. Two weeks later, I still don't have my money back. I contacted them multiple times and always get a different answer but NO refund. I have to contact my bank to file a claim to get what's right. This company needs to be closed down, and criminal charges should take placed for fraudulent business practices.

• Review fromJoseph Y

  Date: 09/06/2022

  1 star
  I got say this escrow company is really bad i never received the packages i was suppose to receive and to top it off they stole money from me and expecting me to pay the delivery fee again do not trust any escrow service ever they can not be trusted ever

• Review fromAnthony I

  Date: 08/17/2022

  1 star
  I sold a website off of flippa platform and threw in 2 other sites that I had originally listed on flippa as a bonus. Flippa decided to look through my escrow.com transactions. After doing so they then decided to complete the sale and expect me to pay a success fee when the buy came outside of flippa while looking into a website that was NEVER on flippa.Your personal information is NOT safe with flippa.com or escrow.com. Do your due diligence and find another marketplace you can trust.

• Review fromPeter R

  Date: 08/16/2022

  1 star
  Total ripoff scam. They advertise the rates for a transaction then tack on unauthorized charges to your credit card. Avoid at all costs. Use Paypal instead

• Review fromrichard h

  Date: 07/14/2022

  1 star
  I paid the money by transfer from my checking account. I know they received the funds because they sent 25% to the seller. However, I paid the money on Monday. The motorcycle has been delivered (Thursday) and they are "Reviewing Received Payment". I had to Venmo the 75% balance to the seller so he could release the motorcycle to the shipper. The seller is nice and has great reviews so I'm not worried about getting my 75% back from Escrow.com, when they finally release the money to the seller because I feel confident that the seller will Venmo me the overpayment. Obviously, this has been unbelievable how they expect you to wait at least 5 days (and counting) to release the money to the seller so you can have your item shipped. ****** learned and hopefully others will learn through my bad experience.