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Business Profile

Internet Services

Cloudflare

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.22

Average of 9 Customer Reviews

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Review Details

  • George H

    Date: 07/31/2025

    Quite literally the worst customer service I have ever experienced. After taking my money, they gave me instructions that did not work, and now they blatantly ignore me.

  • Logan S

    Date: 06/03/2025

    We heard that they put *** ID for a character they made in gaming such as Dr ********** in gaming and other ********** such as mythical ********** such as kyrie. Cloudflare baits people into an opinion of there company. Lets say there is a girl named *******. He basically ask this ******* online while there streaming there opinion of cloudflare. When they don't have the absolute nicest thing to say he decades whole websites to kyrie and claims they don't have a relationship. So if he wants to go out with ******* of course she will say no because he likes kyrie because again he has dedicated a whole website too her, but later he claims its because she said this or that.The real owner of cloudflare wants people fail in life

  • KATHLEEN S

    Date: 04/01/2025

    If I could give this a zero, I would.This is the most incompetent validation app and it seems to be used in many businesses. I am amazed that online sellers would want to use such a lame app. When I go to verify that I am human, the thing loops around on itself and goes back to "verify you are human". It doesn't matter if you erase your cookies or change browsers. I can't imagine why anyone who wants to do business over the internet would use this useless piece of garbage.

  • Sheryl

    Date: 01/07/2025

    Cloudflare keeps denying payments to places that I make payments to. The money is in my banking account and even the bank doesn't know why Cloudflare is doing this. Good luck trying to talk to someone at Cloudflare because it won't happen! This is a rotten company.

  • Marc T

    Date: 11/04/2024

    For the past month, I have been unable to access any site that uses CloudFlare. This includes a bank that I need access to their website. It prompts me to prove I'm human and when I click the checkbox, it either returns to the "prove you're a human" checkbox or returns an error code 6000 series code. I have contacted multiple sites and they redirect me to CloudFlare who is of no help. The only way I can access CloudFlare sites is to use my smart phone (including the BBB site) or use someone else's computer. This is impractical and unfortunately I'm being locked out of anyone who uses CloudFlare as they have no resolution other than give me the same recommendations to clear my browser cache or reboot my computer which doesn't work. For whatever reason, their system thinks I'm not a human and as a result of them being unable to assist me, I'm locked out of sites unless I want to access them using someone else's computer or my smart phone.

  • Ho K

    Date: 05/21/2023

    Cloudflare hosts a website called ********************. I did not realize when I used the site that was not a legitimate website for the ************************ Now they have charged me $52.85 for a printed shipping label that I don't need and also want all the personal information that I typed into the site to be deleted immediately.

    Cloudflare

    Date: 05/23/2023

    Hello,We are not the host of this domain and you will need to fill out an abuse form. When your report is processed, we will provide you the host of the domain. You will need to work with them regarding your issue.Thank you for your report.This address does not accept or process abuse reports. Please use the link below to submit your abuse report.Cloudflare offers network service solutions including pass-through security services, a content distribution network (CDN) and registrar services. Due to the pass-through nature of our services, our IP addresses appear in WHOIS and DNS records for websites using Cloudflare. Cloudflare is generally not a website hosting provider, and we cannot remove material from the Internet that is hosted by others.To ensure the prompt processing of your abuse report we request that you please submit your abuse report through Cloudflare's abuse reporting web form at: *******************************************.

  • Collin M

    Date: 11/22/2022

    My overall experience with Cloudflare has been pretty good. However, I've found several problems with their services in the past, and as a Cloudflare Partner offering a Cloudflare Railgun-enabled server to my clients, I feel that issues with the *************** should be resolved, or that I should at least he able to bring them to the attention of Cloudflare without having to pay $200 /month for a Business plan I don't need. Some of the past issues I've found could even be considered security vulnerabilities, including one I found yesterday, but Cloudflare has made it impossible for my to contact support on the Free domain plan (even though I pay them for several other services), and when I managed to open a ticket via email, it was marked "Resolved" without any interaction. It's a shame because Cloudflare keeps coming out with all these new features that are great in theory, but they move on to the next feature too quickly and leave previous ones "half-baked" with functionality and security issues. For instance, I found an issue yesterday where ***** records with proxying enabled on a domain with Railgun also enabled incorrectly routes traffic to the Railgun server even though the ***** record clearly points to a different host/server. This causes intermittent routing issues because only every few requests go through Railgun and get misdirected, whereas a majority use Direct connection (via Proxy) and go to the correct destination. I found a similar issue in the past where "support" http(s) ports were being routed incorrectly to different ports at the server, and the solution they provided was for me to alter my Railgun NAT configuration so that I have to explicitly state that the port being requested should route to the same port. I made the change because support was not willing to fix the actual problem. Of course, this issue isn't something I can fix on my end, unless I set up my Railgun NAT to point to another server I don't manage for this specific subdomain.

    Cloudflare

    Date: 11/22/2022

    Sorry for the inconvenience but our support team recently changed their system which is why your ticket was closed. I've reopened it and notify our team. Someone should contact you shortly.

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