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Business Profile

Loans

Prosper.com
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Prosper.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Prosper.com has 2 locations, listed below.

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    Customer Review Ratings

    1.06

    Average of 157 Customer Reviews

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    Review Details

    • Kenneth M

      Date: 04/14/2025

      This company will damage your CREDIT REPORT SCORE!!! The phone app does not function properly! It will tell you your payment is processed and then the next day it will say it failed! You CAN NOT MAKE EARLY PAYMENTS. You have a 3 week window to make payments ONLY. I CAN GO ON AND ON! DO NOT USE THIS CREDIT CARD!

    • Gloria R

      Date: 04/07/2025

      I applied for a loan through this company. I asked for a certain amount, they offered me a higher amount which I accepted. They asked for me to pay a fee for the loan and insurance, total $750, to be sent by a Bitcoin machine. I sent the first fee. Then they told me I had to send it again because it was not a sole transaction. I had sent the fee in two transactions. I asked to have the money refunded and cancel the loan. They told me they could not do it because the process had already begun. They are asking for another $750 to be completed in one transaction. I do not want to do that because, if it turns out that the machine stops in mid-transaction, like before, they will not accept the two transactions and I'm out more money! They will not accept that I want to cancel the loan. I do not want to deal with this company! They are not fair!

    • Paul M

      Date: 03/26/2025

      I bought 2 e bikes using my Prosper card by **********. The company never sent me the bikes. The company is a scam. I'm being told that I'm going to be held accountable for this money when it was a scam and it clearly reads on *********** website that they're protections in place. Prosper credit has done nothing to help me with this. But originally gave me my $698 back then charge me again for $698 a month later stating that the company I bought the e-bikes from gave them the criteria they ask for. I didn't realize this until I looked at my statement earlier tonight. But I have no e-bikes, the website I bought the e-bikes off of doesn't exist anymore. It was shut down by ****** a month ago. So I'm going to file a police report tomorrow. I can't believe Prosper paid out to this company that doesn't exist and I found out the payment went to *******. There are no protections for you using Prospers credit card. I don't know how they get away with this using the ********** logo I will be contacting ********** next. So over 20 days have gone by since they paid this scam of a company and I'm just finding out about this now. I never received anything in my email, in the app or even snail mail.

    • Jimmy H

      Date: 03/25/2025

      I have had a credit card with them and earned a 600 hundred credit increase. Then I applied for a loan with them, which I did not follow through with because they require you to give them your bank account user name and password! THEN they DECREASED the credit limit on the credit card, so I now have no available credit on the credit card. I would say stay away from them. I will as soon as I can.

    • Marques P

      Date: 03/10/2025

      Terrible company with even worse customer service.. After paying my card to 0 balance they cut the limit by 75 percent.. so I closed the account..

    • Josh S

      Date: 03/02/2025

      They have $500 dollars of my money. Each time I reach out via email or call, I get nowhere. They don’t email back. And the phone response they give me each time is that someone will call me back in 24-48 hours and nobody ever does. All I want to do is change my linked bank account. Their website does not give me the option to do it myself! Terrible service. Wouldn’t be surprised is there is criminal activity there. I may just give up on my $500 which is probably what they want….

    • Susan J

      Date: 02/24/2025

      Do not get a card with Prosper. They have the incorrect birthdate on my account and I have tried to get it fixed for 3 months now. I have sent them my drivers license 15 times and still it is not fixed. Now my card is locked and I cannot use it. I spoke to an attorney and he said that I am not responsible for the account if my correct information is not there. I have called them every day for the last week and still nothing is fixed. Good Luck Prosper getting your money !! NEVER USE PROSPER FOR ANYTHING

    • Brian M

      Date: 02/19/2025

      I've lived here since Sept of 2024. I realize it's not a long time,but the time I've been here has been fine. The office girls are friendly,give my pup Bandit treats when he pulls me to the office to see his " girls". He absolutely adores them. Maintenance has been very quick with requests,very pleasant and also Bandits favorite people. The location can't be beat,you're within walking distance of everything, and I mean everything! Granted,the apts are older,but for me they are fine. I have good neighbors and everyone is friendly.

    • Lacey B

      Date: 02/12/2025

      Don't use this company. Very sketchy and hard to work with. Does not work with you on fraud complaints. My login and account information (name and email) was changed by someone other than me, and I never was able to access my online account profile after that. Did not help my credit, at the end of the day, made my situation worse. Steer clear. Potentially predatory company. At least not so secure.

    • Linda L

      Date: 02/09/2025

      Prosper is the worst company I have ever had to deal with. They charge late fees when you're not late. They closed my account so I have to call to make a payment but they send me emails telling me I can log on to make payments. I can't log on because the account is closed. They have given me nothing but grief.

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