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About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    81240/AH In the Matter of the unlicensed activity of Prosper Marketplace,lnc.

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.


     


    On March 24, 2024, Prosper Marketplace, Inc. entered into a consent order (81240/AH) brought against the business by the commissioner of the state of Minnesota Department of Commerce.


     


    According to the consent order, the Commissioner of Commerce imposed a civil penalty of $30,000 dollars to be paid to the State of Minnesota as a judgement against the company. The attorney general alleged the business engaged in unlicensed debt collection activities violating Minnesota law Minn. Stat § 45.027 (2022).


     


    The business voluntarily agreed to obtain the appropriate licensing to conduct business in the state of Minnesota and to cease and desist from violating any laws, rules or orders imposed by the Commissioner and pay for the investigation costs.

  • Customer Complaint:
    BBB’s file for Prosper.com was created in August 2006. A review of complaints was completed in March 2026.

    The BBB recommends users to review the following:

    Estimate rates and payments
    Loan calculator for debt consolidation
    What is a Short-Term Hardship Program?
    Credit 101: The Ultimate Guide to Managing Credit

    For additional support, please visit  
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About This Business

Prosper.com offers a peer to peer lending platform for direct customer loans through a person to person market place.

BBB Accredited Since: 11/30/2012

Years in Business: 21

Products and Services

Loan Types:

Debt Consolidation Loans
Home Improvement Loan
Short Term & Bridge Loans
Auto & Vehicle Loans
Small Business Loans
Baby & Adoption Loans
Engagement Ring Financing
Wedding Loans
Friends & Family LoansGreen Loans
Military Loans

Photos and Videos

Business Details

BBB File Opened:
8/30/2006
Business Started:
3/22/2005
Business Started Locally:
3/22/2005
Business Incorporated:
4/14/2005
Type of Entity:
Corporation
Alternate Names:
Prosper Funding LLC
Coastalcommprosper/Prosper Card
Prosper Marketplace, Inc.
Prosper MarketPlace
Prosper Funding
Myprospercash.com
Business Management:
Ms. Vivien Geisler-Fern, Complaint Handler
Number of Employees:
439

Additional Contact Information

Customer Contacts
Ms. Vivien Geisler-Fern, Complaint Handler
Additional Phone Numbers
Other Phone: (877) 611-8801
Other Phone: (866) 213-6663
Other Phone: (866) 615-6319
Other Phone: (877) 646-5922
Other Phone: (800) 903-4697
Additional Email Addresses
Customer Service: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 6053227 for this business, issued by California Department of Financial Protection and Innovation . The expiration date of this license is 12/31/2026.

California Department of Financial Protection and Innovation

2101 Arena Boulevard

Sacramento CA 95834

BBB records show a license number of 111973 for this business, issued by Nationwide Mortgage Licensing System/NMLS. The expiration date of this license is 1/31/2028.

Nationwide Mortgage Licensing System/NMLS

1129 20th Street, N.W., 9th Floor

Washington DC 20036

Additional Information

Other Resources
California Department of Financial Protection and Innovation
2101 Arena Boulevard
Sacramento CA 95834
Phone Number: (866) 275-2677
https://dfpi.ca.gov/
[email protected]
Commodity Futures Trading Com.
Lafayette Center,1155-21st St. N.W.
Washington DC 20581
Phone Number: (202) 418-5080
http://www.cftc.gov
Nationwide Mortgage Licensing System/NMLS
1129 20th Street, N.W., 9th Floor
Washington DC 20036
Phone Number: 1-855-665-7123
http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx
Business Categories
Loans, Financial Services

Latest Reviews

  • Paul H

    "Stay away from these people. Terrible company predatory lenders." ... Read full review

  • Tj R

    "This is a complete scam. Made me send 200 in REMOVED, and then never came through with the loan." ... Read full review

  • Luis R

    "My experience with Prosper has been very negative and disappointing. Their website states that checking for preapproval will not affect your credit." ... Read full review

View all Reviews

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