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Business Profile

Medical Service Organization

One Medical

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Service Organization.

Reviews

This profile includes reviews for One Medical's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

One Medical has 34 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • One Medical

      Two Embarcadero Ctr Lbby Level San Francisco, CA 94111-3823

    • One Medical

      1 Embarcadero Ctr Ste 1900 San Francisco, CA 94111-3723

    • One Medical

      2145 University Ave Berkeley, CA 94704-1025

    • One Medical

      595 Castro St San Francisco, CA 94114-2511

    • One Medical

      7554 Dublin Blvd Dublin, CA 94568-4365

    Customer Review Ratings

    1

    Average of 17 Customer Reviews

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    Review Details

    • Emily D

      Date: 03/27/2023

      Dont fall for their gimmick about transparent pricing. Had an annual physical, during which the doctor asked me if I was having any other health issues. Mentioned I had some stomach issues, doctor said it might be viral. No treatment or medication prescribed. I also asked for a prescription for my pre-existing asthma. Whole process took maybe 5 minutes. Was surprised with a bill of $269 a few weeks later. Ive never been charged for asking a few questions before at non-luxuryclinics. They certainly knew they were going to be billing the visit as a problem-based visit before I left the clinic, but no one told me anything. Will not be renewing my subscription after this one expires.

    • Justin S

      Date: 02/21/2023

      We got charged $800 for a pregnancy test in Oct 2021. The test was negative. However, my wife was indeed pregnant. They said they would then run the bill through our insurance, which never occurred. Then, finally, without notice, they sent us to collections.OneMedical does not put our health or financial health first. Corporate profits and greed over the Hippocratic Oath.

    • Leanna O

      Date: 01/23/2023

      I wish I read these reviews first. I was told this service was complimentary, had a 5-minute virtual consultation, she sent me to the hospital saying I may be at risk of dying if I don't go, then received a $250 bill. I went to the emergency room because I was scared and he took one look at me and said I was totally fine and the diagnosis was wrong. From both a patient ********* and a business side, this business has a lot of growth needed. I have messaged back and forth with someone about the charge not going through my insurance even though it's listed and no progress has been made. Avoid at all costs - literally.

    • LISA P

      Date: 11/08/2022

      This place is by far the worst medical service. My medicines aren't correct. The lady asked me the same questions about the issue during a retest from their lab errors! Then they charged me to go over the results. She also wrote on issues with a highlighter. The app just ***** and is not user friendly. I had to ask multiple times for visit summaries and they are poorly written. If you try to talk to billing department for help, then keep pushing you on someone else and never call you back.

    • Richard W

      Date: 08/22/2022

      Don't waste your money on One Medical:I went to One Medical and was charged $520 for a 5 minute visit, when I queried the amount they said they could give me a 30% discount taking the **** to $355.12. I had an eye issue that the one medical representative I met with told me he was not able to do anything about, they said I needed to see an eye specialist, then asked me what insurance I had -I replied PPO to which they said you didn't even need to see me you could have gone directly to an eye specialist! So I'm paying $355.12 for nothing.So in summary I went to One Medical they told me they couldn't help, told me to see someone who could and charged me $355.12.

    • scott f

      Date: 04/29/2022

      This is a ripoff company. I don't know why my company uses them for medical services. I needed to get a covid test because I felt sick during the covid pandemic. Instead of directing me to their testing services, they gave me an appointment for a remote consult with a doctor. I did that, since I felt sick and what could it hurt. It as $340 for a 1/2 consult. I know lawyers who charge less.Avoid.

    • Christopher B

      Date: 04/25/2022

      I sign up for One Medical and I have terrible customer service and refuse me telehealth services they dont give me the care that I need

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