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          Expensify has 1 locations, listed below.

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            • Expensify

              88 Kearny St San Francisco, CA 94108-5530

            Business ProfileExpensify

            Project Management Software

            Contact Information

            88 Kearny St

            San Francisco, CA 94108-5530

            Visit Website

            Customer Reviews

            1/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            40 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            88 Kearny St, San Francisco, CA 94108-5530
            BBB File Opened:
            11/14/2019
            Number of Employees:
            1
            Business Management
            • Mr. David Barnett, CEO
            Contact Information

            Principal

            • Mr. David Barnett, CEO
            Read More Business Details and See Alerts

            Customer Complaints

            40 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/11/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Expensify offers to simplify tracking expenses for businesses. Our business found the service overpriced and onerous to work with. For this reason, we have tried to close our account, but ********************** has seemingly done everything they can to prevent us from being able to close the account, obfuscating the process impossibly for the consumer. Expensify does not offer an option to speak with a "concierge", forcing customers to use their Chat option. "Concierges" do not read previous Chats, so that the customer is forced to begin again each time there is a change in which concierge is attending you, which is every few minutes. Despite spending hours and hours on this, I still need to cancel my account. I am continuing to be charged.Resolution for me would be having my account closed immediately, with a refund of 6 months for the time and irritation I have experienced trying to deal with their abysmal customer service.
            Read 39 More Complaints

            Customer Reviews

            17 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Yotam B

            08/08/2024

            This company operates in violation of California's Automatic Renewal Law, that mandates that companies must offer service cancellation using the same method the service was contracted.This company follows fraudulent and ilegal business practices. While it's easy to sign up for their service, canceling it is virtually impossible: You get an error message every time you try to cancel it, telling youu to contact them instead. However, its impossible to contact them.And if you thought you could just remove your card from their account so they couldn't charge you anymore, I have news for you: This crooks don't allow you to do that either.Never doing business with these thieves again.
            Read 16 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

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