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          Sega of America, Inc. has 1 locations, listed below.

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            Business ProfileSega of America, Inc.

            Wholesale Video Games

            Contact Information

            350 Rhode Island St. Ste 400

            San Francisco, CA 94103

            Visit Website
            (415) 701-6000

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            This company offers consumer video games.

            Business Details

            Location of This Business
            350 Rhode Island St. Ste 400, San Francisco, CA 94103
            BBB File Opened:
            11/5/1987
            Years in Business:
            38
            Business Started:
            7/7/1986
            Business Started Locally:
            7/7/1986
            Type of Entity:
            Corporation
            Number of Employees:
            120
            Business Management
            • Mr. John Cheng, COO
            • Mr. Jeffrey Hawkins, Customer Service
            Contact Information

            Principal

            • Mr. John Cheng, COO

            Customer Contact

            • Mr. Jeffrey Hawkins, Customer Service
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            08/29/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            A subsidiary of Sega has sold me two video games that were not finished upon purchase! The titles are called total war three kingdoms and total war Warhammer 3. For the later I reached out to both the subsidiary and sega for help ( due to game breaking crashes ) and was told they couldnt do anything to assist me. In addition steam ( valve corp ) will not refund me. For Warhammer 3 the product has numerous bugs that make it very difficult to use. They also have recently engaged in price gouging by marking up all downloadable content by 150%. ( take a look at shadows of change on steam ) this has led to other folks review bombing the title on steam. Sega / the creative assemblys capital expenditures have not increased 150% over a year if you look at their 10k so the response they gave their customers makes no sense. Its hard to summarize everything in 2k characters but as a mentioned before look at the steam reviews and you will see all the problems I have experienced voiced by others in a similar situation.

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            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

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