Business ProfileforHonda Of Stevens Creek

Date purchased 07/06/2024 Purchase price $27,954.19 I was informed by the salesman the day I purchased my new Honda it was in detail due to having severe water spots. My vehicle looked great when I purchased late in the day wasn't until the following day when all the imperfections became visible. There are swirl marks from the buffer all over the paint every panel on the car is affected. As well as touch up paint on one of the doors that doesn't even match original paint. Along with a small chip in the paint. I immediately contacted my salesman day 2 of having my vehicle to let him know what was going on sent him pictures he let me know not to worry they will take care of it since vehicle is new. Since I do live 3 hours away they advised me to send vehicle to local detail shop in my area to get it fixed so I did come to find out it's $2,100. I did think that was a lot myself so I took to another shop they advised me I would need to repaint the vehicle. I then inform my salesman what was going on he said unfortunately the amount is to high they cannot take care of it they need to contact Honda to see what they can do. At this point I asked if I can just switch vehicles I don't want a new car that needs all this work. I then asked to speak with general sales manager Phi Le due to not knowing how this will be handled he stated by email he wants to see car in person I let him know I live 3 hours away would need to take a day off from work to get it down there but Im open to taking car the only question l asked if I can get a rental car since I know this will take hours maybe days to get fixed. After asking that question by email I'm getting completely ignored I've called multiple times left voicemails sent emails now Im getting completely ignored. I dont know what to do or who to ask for help my brand new car has severe paint damage. I thought they would do the right thing and help remove damages or put me in another brand new car. Its been over 2 weeks now no help