Business ProfileforARCH Veterinary Services

I thought they were going to help my dog not make him worse than what he was when I went in. The bill was $1462.59 to *****, clean and flush an abscess on my dogs check and side of neck. Took him home and the next day there was blood and puss pouring out of his neck. I took pictures went in to see what the doctor had to say and what I got was "You should bring him back in ". I asked if the visit was covered seeing how I just paid almost $1500.00 and he is now worse. No you have to pay the office visit of $70.00 and any other expenses that they would have to do. What a scam this facility has going on. I am not letting this go for they should have to refund me all or at the least 80%. Also don't get the meds they recommend for you can get a better price on chewy. I looked up the ones for my dog and they charged me $234.84 for 28 pills and I could of gotten them for $114.00 for 60 pills. I even asked the person working with mugsey if I could get them cheaper and she said oh no you can't.. Liars, incompetent doctors, over-priced and con artist.... I would say they play a good game and knowing you are vulnerable because you just want to see your animal happy and they make it sound so promising.. I call ******** and I can't wait for karma to get them all. Shame that people have to be so greedy and self obsorbed that they have lost the compassion to really help animals in need. It's all about the money. If your pockets aren't lined with gold your out to fend for yourself and your pet has to suffer the consequences while you have to suffer the pain of watching them be unhappy and in most cases in pain... Again may karma rain down on that place on Winchester.....

As the treatment states, an abscess was lanced. That means it was cut open and flushed. It is left open to allow for drainage so the area can heal properly. The fact that it was draining the following day is not surprising. The doctor did tell them to follow up if the swelling returned as it may need further treatment. They chose to bring pictures in for a follow up instead of the actual patient prompting the staff to request the patient come in. This dog was "rescued" by the presenting client and brought to an urgent care facility. They expected treatment to be free. It's a sad world we live in where people expect others to work for free because they think they deserve it. If we don't charge for our services, we cannot pay for staff and doctors, who by the way, pour everything they have into their patients. This speaks true for every single veterinary hospital and clinic out there. This literally boils down to a person feeling *********** free services. Getting angry and calling people names because you didn't get your way is rather childish.