Business ProfileforMINDBODY Inc.

I received phone calls from Brian trying to get me to sign up. He kept on trying to give me deals saying that I would get 30 days for free then 60 90 then six months finally I said OK because he said that I could cancel at any time if I did not think that this was a good fit for me. I have tried canceling it. I have not been able to set up my Mindbody because there is no support whatsoever. It has been nothing but time-consuming and costing me money on my end, trying to reach out to them. I have already contacted my credit card and shut that down. I have several emails saying that I cannot cancel until after subscription ends. It was supposed to be $200 a month starting in October And that’s if I wanted to continue because I was supposed to get 3 months for free. It is 295. Brian told me I had no obligation that I could cancel it anytime and I’ve been reaching out for the last couple of weeks try to cancel and they will not. This company scams you they say they will help you with setting everything up and there is no support. They are rude, never call back only emails. I have not set up my app They do not have any support you cannot do anything without them they only want to video chat. I signed up June a month later I still have not got any assistance they will not cancel until 2025. Please help me to resolve this I cannot afford it this is just been costing me money and taking up my time. I have vagaro cost $30 a month. It may not have everything that Mindbody offers but if you don’t get any support to even set up your Mindbody then it’s pointless. so please be aware of going with Mindbody. Make sure that you understand their policies because they did not inform me of any of this. Brian had told me that I could cancel it Anytime within my three month for free he never told me anything else and I never signed anything so I’m not sure how they are trying to uphold a subscription that I did not even sign. Please help??