Business ProfileforAutodesk, Inc.

Our company has used this software company for years without issue. We switched from the office computer to the shop one so we could edit the file in real time. 3 MONTHS after our renewal, we get an email from autodesk stating we violated their copyright policies and we needed to pay them $****** in damages. No email or warning to state we weren't allowed to use it on multiple computers. It was with the one account, so we thought it was fine. We are a small company. We have 1 person that uses autodesk and one person only. We tried reaching out to the company who threatened to take us to court, wouldnt tell us anything more about what we did wrong. Wouldn't connect us with a supervisor. Basically scared us into paying the ****** by agreeing to buy 3 YEARS worth of the product to make up for this supposed infringement. In the end, after trying to talk to multiple people, one person told us it was simply because we hadn't LOGGED OUT of one computer before signing into the other.... If this is such an issue, you would think with a company that charges $8,000 plus for software they could put on a line of code that KICKS the user off if they sign in somewhere else... But then how could you rip people off. We wiped our hands of it, cancelled our subscription and autorenew, but unfortunately they wouldnt allow us to delete our cc on file. Well 3 years later, just this month, They just charged us $8,000 to renew this service! No email letting us know, no invoice sent, just a nice surprise on our credit card for a service we 100% tried to cancel. Any of the call back options on the computer conveniently give an error when you try to use them. When you go in our account information, there are no invoices to see, no order history to see, just this $8,000 subscription charge on our credit card and another one due for **** that we can't cancel. We are just disgusted with this company.