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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/01/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am a consumer by law and my information was misused and now I have some false not 100% accurate accounts on my credit report. Unauthorized used of my credit report.I demand deletion of the items and information plus I demand monetary compensation!!!
Business response
08/12/2022
We have reviewed your account, and your credit reporting is accurate.Initial Complaint
07/14/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below.1. THIS COMPANY IS IN VIOLATION OF 15 USC ****N THESE ACCOUNTS MUST BE REMOVED IN 4 DAYS 15 USC ****C-2 THESE ACCOUNTS ARE NOT MINE. ************ Account Number: ******** This Account is accurate and I'm seeking litigation please delete at once.2. THIS COMPANY IS IN VIOLATION OF 15 USC ****N THESE ACCOUNTS MUST BE REMOVED IN 4 DAYS 15 USC ****C-2 THESE ACCOUNTS ARE NOT MINE. TFC CREDIT Account Number: ********** This Account is accurate and I'm seeking litigation please delete at once.Under the Fair Credit Reporting Act, 15 U.S.C. ****g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.Business response
07/18/2022
As we have previously communicated we have verified the debt. The BBB is not the appropriate process to request a debt verification. Please see our previous communication regarding your debt verification or reach out to our office directly.Initial Complaint
05/26/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have inaccurate items on my credit report that I disputed and I never got the results within 30 days. According to ****i this account is in violation and reported without valid evidence.TFC CREDIT T14860**** $4,436.00Business response
06/06/2022
This account is accurately being reported as we have previously communicated to the **********************. If he continues to misunderstand his account status, he is welcome to contact our office so we can once again walk him through his payment history.Initial Complaint
04/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company has violated my rights! I did not give this company written consent to report anything on my credit report, but yet they have been reporting for years!15 USC ****b 15 USC **** section 602 A- right to privacy Reporting lots of errorsBusiness response
04/19/2022
We have responded to this person several times. The credit reporting is accurate. We do not understand why he keeps making these complaints as we have explained this across several platforms. If he wants further clarification, he can give us a call to explain how not making payments will negatively effect your credit.Initial Complaint
03/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was going to school at The *******************************************. I took the loan to pay for school but only received ****** of classes before the school closed. I was sent to *****************. I paid cash for the rest of my *******. Now they are still charging for ******* even though its all paid they are directly debiting my bank account for money I didnt get and charging me interest then the remainder is getting sent to my ***************** I called they said talk to ******* of *** ******* and then I call them and Im told to talk to ********* the ********* tells me to call TFC. Is a triangle of call someone else. If I dont get a resolution soon I will be filling in my local court.Business response
04/19/2022
The loanholder has verified the debt. The student may contact us directly with any questions.
TFC TUITION
Initial Complaint
12/07/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The ************************* which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act.1. TFC CREDIT CORP bal. $0.00 Acct # *********Business response
12/20/2021
We do not understand the complaint. You are complaining that there is something on your credit showing a $0 balance. Please explain the issueInitial Complaint
07/13/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
I spoke with a supervisor ***** on 6/23/21 regarding a check that was issued to TFC. Because the check was sent certified mail, I have records indicating the check was in fact received at the postal office and as a courtesy I called TFC to inform them of this information. The check was an overpayment check to pay off my remaining balance with additional funds needed to be refunded back to me. On this day ***** confirmed my student loan payoff balance was $635. The check was in the amount of $902 leaving me a refund of $267. To start ***** was incredibly unprofessional and did not provide any customer service. I called back on 7/13/21 at 3pm spoke to ***** basically threatened to prolong my refund because I simply requested a statement proving my paid balance and refund issued as proof. I am entitled to this information upon request. ***** was again unprofessional and rude while contradicting the refund amount due to me. I feel that now I need to involve litigation due to mistrustBusiness response
07/28/2021
I unfortunately am unable to locate this account. Please provide an account number so we can investigate further.
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Get a QuoteCustomer Complaints Summary
17 total complaints in the last 3 years.
8 complaints closed in the last 12 months.