Reviews
This profile includes reviews for Veros Credit LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 50 Customer Reviews
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Review frommal a
Date: 05/01/2025
1 starmal a
Date: 05/01/2025
Literally the worst company possible to ever do business with. Extremely unprofessional, incredibly RUDE, harassing me nonstop while Im working and tending to other obligations within my life. The list of reasons as to not do business with this company is infinite! To think of the constant terror and stress this company has put me through for 2.5 years is traumatizing. I now have what I consider to be a mild form of PTSD from having my car wrongfully repossessed after 1 missed payment. 1 Missed payment after paying on time every single month for 2 years straight. Having my coworkers at work tell me Isnt that your car being towed?. One of the most humiliating moments for me to ever have experienced in a place of professionalism. Getting back my car was a pain in the a$$, as they repossessed my car the day before Thanksgiving and the repossession company/toward was closed for that day. So I was forced to wait throughout the weekend in order to get my car back to me. They warned me that if I didnt provide them with the original copy of the key then I would be charged for the cost of that as well, which would have ran me around $200-$300. On top of what I was already paying in order to get my car back which was around $800-$900. I was already in a difficult situation being that I was car-less to get downtown, go to the police station and obtain documentation in order to get my car back from the ************* After I got my car back my credit score had dropped 100 points. All the hard work and hours and hours of working my a** off to pay off this scariest in order to boost my credit went down the drain. I was devastated, stuck with a 30% interest rate on a car I was already paying WAY too much for. I should have had more discretion and trusted my gut instinct about this company from the very beginning, but Im using this as a life ******* I believe this company is spineless, the workers are rude for the most part and dont care about peoples personal situations.
Veros Credit LLC
Date: 05/07/2025
Veros Credit strives to provide excellent customer service when customers interact with our representatives. To learn more about your experience and appropriately address your concerns, please contact our **************************** We look forward to hearing from you.Review fromTanesha B
Date: 03/20/2025
1 starTanesha B
Date: 03/20/2025
In the beginning I didn't have an issue. Yes the rate is high af but what did I expect with not so good credit? My issue is, I made the full payment 3/19 @11am. 7pm I get a call from the place where it was parked stating that the car was towed. The car is inoperable so I was saving to get it fixed but I was authorized to leave it there. Veros repo'd... I immediately called but they were closing in 4 mins. I called the next morning and was told I must wait 10days. There will be more fees AND I would have to pay a tow fees, storage fee AND auction fees for a car that was paid and their system didn't cancel the call so I'm being penalized. I've spoken to a supervisor and ig she's upset with "repeating" basically "too bad so sad. Wait then pay n see wht happens" It is considered a wrongful towVeros Credit LLC
Date: 03/24/2025
We are sorry you had a less than pleasant experience with the servicing of your account. ********************** strives to provide excellent customer service when customers interact with our representatives. The details of your complaint were forwarded to Veros Credits ********************* where an investigation into this matter will be conducted. Due to the privacy of your account information, we are unable to provide a detailed response on public forums. However, our ********************* will be in contact with you regarding the results of their investigation.Review fromArmando C
Date: 02/24/2025
1 starArmando C
Date: 02/24/2025
Worst company that I have ever financed with.Customer service is a disaster, harassing calls Monday through Sunday. Called to speak with my *** and suddenly hes not available. A person named Aurora has the worst customer service, didnt want to transfer me to her supervisor because I was going to file a complaint on her. Worst agency, highly recommend that you avoid this finance company by any means.Veros Credit LLC
Date: 02/25/2025
We are sorry you had a less than pleasant experience with the servicing of your account. ********************** strives to provide excellent customer service when customers interact with our representatives. To better learn of your experience and appropriately address your concerns, please contact our *************************** and request to speak with our ********************** We look forward to hearing from you.Review fromShandanie B
Date: 02/20/2025
1 starShandanie B
Date: 02/20/2025
This company is far most the worst. I was harassing for months about my car insurance, no matter how many times I sent the confirmation to them. Then i decided to leave the company and get with a better company, they hooded my car title hostage for the other company and demand me to pay them a balance that I didn’t not own. Talking bout it got sent back when I kept telling them it didn’t so for 40+ days I have received harassing phone calls. So I paid them the money just for me to show the proof that I didn’t now they are telling me I have to wait 60days for my money to be returned. This company file technique is horrible and we the customers are getting penalize For the poor training of their employeesVeros Credit LLC
Date: 02/27/2025
We are sorry you had a less than pleasant experience with the servicing of your account. ********************** strives to provide excellent customer service when customers interact with our representatives. To better learn of your experience and appropriately address your concerns, please contact our *************************** and request to speak with our ********************** We look forward to hearing from you.Review fromSaidah A
Date: 02/19/2025
1 starSaidah A
Date: 02/19/2025
If I could give them ZERO stars I would!! WORST company ever to go with! They are EXTREMELY rude, nasty and straight up disrespectful. I have NEVER had a pleasant experience with this company all the years *** had them. Thank god I am now free of this company! My car was totaled the beginning of this year. The guy who was at fault ins company paid the remainder I owe on the ****. I called ********************** atleast 3 twice throughout my whole claim to ask how much I owed. Every time they only gave me the total of the vehicle and never told me I owe interest when I asked. My RUDE and UGLY case manager ****** was very argumentative, combative and UNPLEASANT. I am requesting someone pull the call from today 2/19/25 at 5:08 cst. My Loan Payment # *******. All I will say is listen to this call!! Smh need to be fired!Veros Credit LLC
Date: 02/24/2025
We are sorry you had a less than pleasant experience with the servicing of your account. ********************** strives to provide excellent customer service when customers interact with our representatives. To better learn of your experience and appropriately address your concerns, please contact our *************************** and request to speak with our ********************** We look forward to hearing from you.Review fromMel C
Date: 02/16/2025
1 starMel C
Date: 02/16/2025
Im will never use this company again, my vehicle is almost paid off, and I called in requested for my payment date to be changed from the beginning of the month to the end of the month due to my rent and utilities is do at the beginning of the month. The rude **** said that there unable to change my do date do to me changing it once before along time ago . **** but should that matter when you customers is trying to pay there bill on time, so they want to keep charging me late fees instead of working with there customers. PLEASE STAY AWAY FROM THIS COMPANY.. I see why the have a lot of law suitsVeros Credit LLC
Date: 02/19/2025
We are sorry you had a less than pleasant experience with the servicing of your account. ********************** strives to provide excellent customer service when customers interact with our representatives. Our records show that your concerns were addressed on February 13, 2025, after speaking with our Supervisor from **************************** Although we believe your concern has been resolved, you are encouraged to stay in contact with Veros Credit's *************************** to assist if this issue persists.Review fromAj M
Date: 12/25/2024
1 starAj M
Date: 12/25/2024
The most harassing and predatory company I have ever had the displeasure of dealing with. AVOID THEM LIKE THE PLAGUE.Veros Credit LLC
Date: 12/26/2024
We are sorry you had a less than pleasant experience with the servicing of your account. ********************** strives to provide excellent customer service when customers interact with our representatives. To better learn of your experience and appropriately address your concerns, please contact our *************************** and request to speak with our ********************** We look forward to hearing from you.Review fromkevin y
Date: 12/17/2024
1 starkevin y
Date: 12/17/2024
I recently joined the military and I am trying to use the Service-members Civil Relief Act. I keep getting told by the rude customer support that i am not some sort of list. this act does not have a list this act applies to all service members. I will be submitting a formal report to the BBB and my local congressman if this does not get rectified. I have provided my enlistment documents to the customer service department and they brushed me off every time. i have had friends who bought a car through navy federal they showed them their enlistment documents and immediately got their money back and interest lowered. this company is greedy and does not have your best interest in mind.3202081 account number for my carVeros Credit LLC
Date: 12/19/2024
We are sorry you had a less than pleasant experience with the servicing of your account. ********************** strives to provide excellent customer service when customers interact with our representatives. The details of your complaint were forwarded to Veros Credits ********************* where an investigation into this matter will be conducted. Due to the privacy of your account information, we are unable to provide a detailed response on public forums. However, our ********************* will be in contact with you regarding the results of their investigation.Review fromIndia W
Date: 10/01/2024
1 starIndia W
Date: 10/01/2024
**** , ***** and every other individual working for this company is rude they hung up on me picked the phone up and hung up non stop they are disgustingly rude I will be releasing recorded calls and the interactions from the company they are racist and it shows I ask for a supervisor they refused they are breaking all kind of ftc laws by reporting inaccurate information I wish we read the reviews prior to going with this company but one thing for sure two things for certain you will never get a dime ?? !Veros Credit LLC
Date: 10/02/2024
Veros Credit strives to provide excellent customer service when customers interact with our representatives. To better learn of your experience and appropriately address your concerns, please contact our **************************** We look forward from hearing from you.Review fromWausasi I
Date: 07/24/2024
1 starWausasi I
Date: 07/24/2024
Worse company to pick as buy here pay here company I only owed ****** left on the loan these mfs repoed my vehicleVeros Credit LLC
Date: 07/25/2024
We are sorry you had a less than pleasant experience with the servicing of your account. ********************** strives to provide excellent customer service when customers interact with our representatives. Our records show that your concerns were addressed on July 24, 2024, after speaking with our **************************** Although we believe your concern has been resolved, you are encouraged to stay in contact with Veros Credit's *************************** to assist if this issue persists.
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