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Find a Location

First American has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • First American

      1 First American Way Santa Ana, CA 92707-5913

    • First American

      12780 Waterford Lakes Pkwy STE 135 Orlando, FL 32828-4501

    • First American

      114 E Fifth St Santa Ana, CA 92702

    • First American

      280 Citrus Tower Blvd Clermont, FL 34711-6503

    • First American

      710 E 3rd Ave New Smyrna Beach, FL 32169-3102

    Business ProfileforFirst American

    Financial Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers insurance services. 

    Business Details

    This is a multi-location business.

    Find a Location

    First American has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • First American

        1 First American Way Santa Ana, CA 92707-5913

      • First American

        12780 Waterford Lakes Pkwy STE 135 Orlando, FL 32828-4501

      • First American

        114 E Fifth St Santa Ana, CA 92702

      • First American

        280 Citrus Tower Blvd Clermont, FL 34711-6503

      • First American

        710 E 3rd Ave New Smyrna Beach, FL 32169-3102

      Location of This Business
      1 First American Way, Santa Ana, CA 92707-5913
      BBB File Opened:
      7/23/1996
      Years in Business:
      31
      Business Started:
      4/16/1993
      Business Incorporated:
      5/20/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • First American Financial Corp
      Business Management
      • Mr. Nigel W Martin, Senior Vice President
      • Mr. Parker Kennedy
      • Ms. Kristin Swan
      • Mr. Malcolm Felix, Owner
      Contact Information

      Principal

      • Mr. Nigel W Martin, Senior Vice President
      • Mr. Parker Kennedy
      • Ms. Kristin Swan

      Customer Contact

      • Mr. Nigel W Martin, Senior Vice President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to shop for financial services

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We have a home warranty plane with First American Warranty. I filed a claim October 22, 2023 for my built in microwave. Someone finally came out November 22, 2023; my microwave was placed in the home in **** when the home was built. When I called the ***** number. I was told the information wasnt submitted. A new guy came out in November & stated he couldnt read the numbers on the microwave. It is January 10 & my microwave is still not functioning. I was told January 8th parts wasnt ordered yet. Why havent they replaced my microwave. My microwave is attached to my oven. They dont want to pay for a new pair which is about $2,000 plus dollars. I have been dealing with issues like this for years.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dee A

      1 star

      11/24/2021

      This company is horrible!!! The technician came out to check my dryer (it was not spinning) **** the technician said that beside the hose, I needed a motor. At first he said one week, then another week and then another. I have yet to have my dryer fix. It is going on a month. I am disappointed in this company I pay them monthly, and this was my first time dealing with company. I want my dryer fixed and I will never use them again. I came to them thinking they were better then the other company I had. Boy, was I wrong.I have gone back to my previous company, who will get things done within a reasonable time.DA

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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