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Business Profile

Leasing Services

US Business Funding

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Leasing Services.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/10/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    September 2023 I paid ******* for the service December 2023-August 2024 I paid ***** a month ************ has no intentions of getting me a grant. They made promises to get me in the program and basically made the statement of getting me a grant quickly. I've had to do all the work. They send you information from organizations you don't qualify for. Most of the businesses only do loans. They make you apply when you paid them money to apply for the grants and in reality you have to do all the work. They don't contact you for weeks and it's usually after you contacted them. They have done nothing but collect money.

  • Initial Complaint

    Date:03/28/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I spent $35 on a membership. Signed up with a counselor. The entire process was really scam like, because the lady said she called and left a message. I dont trust this service with my business information and would like a refund from March 6 2024. Which they have refused because I didnt apply Well the whole process is such a mess I dont want to give the Information about my business or finances and Id just like a refund

    Business Response

    Date: 04/10/2024

    Hello,

    We're sorry to hear about your situation however the issue does not pertain to US Business Funding. We are a business finance company that does not provide memberships nor do we have any with the role of a "counselor". We also do not request any deposits in our funding process.

    We wish you the best in identifying the company that charged you $35.

    Thank you,

    USBF Team

  • Initial Complaint

    Date:10/07/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    small business finance company, marketing services for a line of credit. Took application fee and never responded. Contact phone numbers that were used were disconnected.

    Business Response

    Date: 10/09/2023

    Hello,

    We're very sorry about the situation that you are dealing with, however U.S. Business Funding is not involved. Our database does not have any record of you or your company name, no record of any communication with the provided email/ phone number, we do not/ nor have ever had an employee with the sales representative name you were emailing and, we do not do business with the lender named in the contract copy provided. Our main phone number is ************, please feel free to reach out to us at any time.

    Thank you,

    U.S. Business Funding Team

  • Initial Complaint

    Date:01/05/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sent ** funding. Email about refunding my **** dollars. He told me to sign the cancellation contract and I did. I never received my **** dollars. He totally lied to me he was very disrespectful. He told me I was stupid and I didn't understand. So I want my money back. This company is a scam. I wish you guys would have heard how he was talking to me Wednesday around 4:30. He belittled me for about 30 minutes.

    Business Response

    Date: 01/09/2023

    Hello,

    I'm very sorry you're having this issue, however, our company is **** Business Funding, we are a small-business lender offing business working capital and business equipment financing solutions. We do not debit customers $1500.

    We do not have your information in our database, no record of a $1500 transaction with you, and no record of any calls with you. I have heard of a company which provides business plan consulting with a similar name though. I wish you luck in finding a resolution to your issue, however we are unable to assist with your refund request as we never debited your account. 

    Thank you,

    U.S. Business Funding Team

  • Initial Complaint

    Date:06/16/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have called and talked to who ever answers the phone on multiple occasions to remove me from the e-mail list. i have been told on 5 occasions I would be removed in 2 days. Still 7 weeks later 2 a day keep coming in. There is no ****** that even works there. TOTAL SCAM OPERATION.

    Business Response

    Date: 06/21/2022

    Hello,

     

    We have manually removed your contact information from our database. We apologize for any inconvenience.

     

    Thank you

  • Initial Complaint

    Date:06/06/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We have never had any business with this company, and I continue to receive multiple spam emails from someone named *************************** at **** Business Funding every day. He keeps sending me what appears to canned phishing emails. Again, we have never done business with this company. They must have purchased my email from some shady data seller, and plugged me into an unapproved email harassment campaign. I just want the emails to stop.The email signature is as follows:*************************** Phone: ************** Email: ******************** **** Business Funding ****************************************************************************

    Business Response

    Date: 06/15/2022

    Hello,

     

    We have no record of our unsubscribe button being clicked by an end user with the email domain provided, nor an email or phone call request to be added to our 'Do Not Contact' list. In response to your concern we have added your email address as well as email domain to our 'Do Not Contact' list. We apologize for any inconvenience.

     

    Thank you,

    U.S. Business Funding

    Customer Answer

    Date: 06/16/2022


    Better Business Bureau:

    The company's response of having no record of the unsubscribe button being clicked is the whole point of this complaint! I never subscribed to received their harassing email blasts in the first place! Why do I have to click an "unsubscribe" link from an untrusted source, for something I never subscribed to? Even though I would love to have this company and all others like it that practice this shady business, I live in the real world and understand that there's nothing that will ever be done about this BS. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *******************

     

  • Initial Complaint

    Date:06/03/2022

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We do not do business with them nor have we ever contacted them for services. But I receive multiple emails each day from @***********. While there is an 'Unsubscribe' link it is not secure and therefore I can not access the site. I kindly request they place my email on the DO NOT EVER CONTACT list.

    Business Response

    Date: 06/15/2022

    Hello,

    We understand that clicking links from email senders one may not recognize is realistic. In response to your concern we have added your email address as well as email domain to our 'Do Not Contact' list. We apologize for any inconvenience.

    Thank you,
    U.S. Business Funding

US Business Funding is NOT a BBB Accredited Business.

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