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Average of 48 Customer Reviews
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Review fromEarl V
Date: 04/04/2025
1 starAbsolutely infuriating and deeply disappointing. I received a call from Triumph Marketing and I shouldve trusted my gut when it sounded too good to be true. I was misled by a dishonest agent who charged me $398 with grand promises: a follow-up call at 12:00 PM, a direct text to his personal cell, and a guarantee to get my business ranked #1 on ******. None of it happened.When I called back at 12:10 PM, it went straight to voicemail. No return call, no text, no service just lies. The agent, based in **********, completely vanished. This is a textbook scam.I immediately contacted my credit card company and filed a dispute. What Triumph Marketing did is outright ******** the individual who stole from me: if you're reading this, I hope your mother is proud of raising a thief and a liar someone who scams hard-working people, including military veterans whove served their country. Shame on you.Beware of this company. Stay far away.Review fromLogan M
Date: 04/01/2025
1 starLogan M
Date: 04/01/2025
Do not trust this company, waste of time and money.
Triumph Marketing Co
Date: 04/03/2025
Hi *****,We appreciate your feedback and the opportunity to clarify a few important points regarding your experience with ************************** signed up for services with us on March 6th, and we have already completed 1 out of the 2 services you purchased. The second service is still in progress, and weve been actively working to fulfill it as promised.When you came to us, your ****** Business Profile already existed but was unverified. This status limits visibility to the public and affects your ability to appear in search results. While ******s verification process is entirely handled by ****** and not something any third party can control, our team has taken the initiative to reach out to ****** Support on your behalf. We've been communicating directly with them to help expedite your verification and ensure the issue is resolved as quickly as possible.Despite our efforts, you placed a cancellation request while we were still working on resolving the issue with ******. Please understand that we have followed through on everything we promised within the scope of our services. Weve acted professionally, provided support, and taken extra steps to assisteven when the delay was entirely out of our hands.We respectfully ask that you reconsider your review, as it does not reflect the full scope of the service provided or the dedicated effort our team has put in to assist you. Leaving a review that paints an inaccurate picture can be damaging to our business and does not align with the truth of the situation.If you have any further concerns, we're still here to help and would be happy to continue working toward a resolution.Thank you,Triumph Marketing Co TeamReview fromSergio N
Date: 03/14/2025
2 starsSergio N
Date: 03/14/2025
I sighed up with triumph marketing last month and still haven't been listed on ******** im not sure if its a ****** thing or them but they aren't answering my emails or calls it goes straight to voice mail everytimeTriumph Marketing Co
Date: 03/17/2025
Dear ******,We appreciate your business and understand your concerns regarding your ****** and ******** listings. To clarify, your ****** Business Profile is currently suspended, which is why it is not visible to the public. Our team has been diligently working to resolve this issue, but due to a high volume of suspensions affecting many businesses, ****** is experiencing significant delays in processing reinstatements.Regarding ********, we do not create new ******** accounts for clients. However, we can add content to an existing business ******** page once it is connected to our directory software. If you have not yet linked your account, we would be happy to guide you through the process.Additionally, we have been actively trying to reach you regarding your account and outstanding payment. We have made multiple attempts via phone and email, but as of today, March 17, we have not received a response from you.We truly appreciate your patience and value your partnership. Please reach out to our office at your earliest convenience so we can assist you further. Our team is available Monday through Friday, 8 AM 4 PM PST. You can also contact us via email at ********************************************* look forward to resolving this matter with you.Review fromAntoine R
Date: 02/26/2025
5 starsAntoine R
Date: 02/26/2025
Triumph has been very customer friendly and trustworthy. I would definitely recommend them to others.Triumph Marketing Co
Date: 02/27/2025
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We truly appreciate your business and are grateful for your recommendation. Providing customer-friendly and trustworthy service is our top priority, and were glad to hear we met your expectations. We look forward to working with you again in the future!Review fromNorma G
Date: 02/26/2025
5 starsNorma G
Date: 02/26/2025
I highly recommend Triumph Marketing! Their customer service is second to none. I was completely impressed with their professionalism and customer service.The ambiance there is always inviting and comfortable.This will definitely be my go-to place for any problems with my ****** Profile account and any ********************** needs! Their staff is not only friendly but also highly skilled. You can ask for ******, ****** or *****, they are amazing people! The best part is the pricing, it is fair and transparent - definitely value for money!Efficiency and punctuality are hallmarks of their service. If I called and they were not available they would call me back right away and email me too! Everyday we were losing money because we didnt get any calls but not anymore, since they fixed our ****** account the phone is ringing off the hook!!!! Our ****** profile is the first one to pop up when people ****** a mechanic!Triumph Marketing Co
Date: 02/27/2025
Thank you so much for this incredible review! We are absolutely thrilled to hear about your amazing experience with Triumph Marketing Co! Providing top-notch customer service and delivering real results for our clients is what were all about and knowing that your phone is ringing off the hook now makes us so happy!We truly appreciate your kind words about ******* ****** and ***** they are rock stars, and were lucky to have them on our team! We also believe in fair pricing, efficiency, and transparency, so its fantastic to hear that you found our services valuable.Thank you for trusting us with your ****** Profile and marketing needs. We are always here to support you, and we look forward to helping your business continue to grow! #TeamTriumphReview fromTom w
Date: 01/31/2025
5 starsTom w
Date: 01/31/2025
I signed up for my business to be listed on the front page of ****** Maps on 12/02/2024 and am very impressed with the results that I have received. I have received more business than ever. I highly suggest these services if you're a new business. Since signing up I have been able to hire additional crews for my lawn care services. Thank you, Triumph Marketing and your representative *****, for reaching out.Triumph Marketing Co
Date: 02/04/2025
Thank you so much for your wonderful review! We're thrilled to hear about the amazing results you've experienced since signing up with us. Its incredibly rewarding to know that our services have helped your business grow to the point where youve been able to hire additional crewswhat an achievement! Well be sure to pass your kind words along to ***** as well. Thank you again for trusting Triumph Marketing, and we look forward to supporting your continued success!Review fromGuady P
Date: 07/11/2024
1 starGuady P
Date: 07/11/2024
Horrible company, total scam. Signed up with them, was promised all of these deliverables and 1 month in nothing was done. They said it takes 3 months to "program their dashboard" and that my company would be "upside down" for the first year. WTF!! Then to cancel, there is a whole other headache. I would give them 0 stars if I could.Triumph Marketing Co
Date: 02/27/2025
Were sorry to hear that you were unhappy with your experience. At Triumph Marketing Co, we are committed to delivering real, lasting results, which is why we set clear expectations that our process takes approximately 90 days to be fully effective. Unfortunately, you were only with us for one month, which is not enough time to see the full benefits of our service.Our dashboard setup and strategic implementation are designed for long-term success, and while the initial phase may not show immediate results, it is crucial to ensuring a strong foundation. We understand that waiting for results can be frustrating, and we always strive to communicate timelines as transparently as possible.Regarding cancellation, we follow the terms outlined in our agreement to ensure a fair process for all clients. We appreciate your feedback and the opportunity to improve our services and wish your business the best of luck!Review fromMark B
Date: 07/09/2024
1 starMark B
Date: 07/09/2024
Horrible and shady sales tactics. They didnt want to let me off the phone so they could pressure me into buying their services. Once I said Im not interested they got rude with me and hung up.Triumph Marketing Co
Date: 02/27/2025
Were sorry to hear about your experience and appreciate you bringing this to our attention. At Triumph Marketing Co, we strive to provide professional and respectful service to every potential customer. We never intend for anyone to feel pressured, and we certainly do not condone rudeness in any ******** love the opportunity to make things right and better understand what happened. If youre open to discussing this further, please reach out to us at ************. Your feedback is valuable in helping us improve our customer interactions.Thank you for your time, and we hope to have the chance to provide a better experience in the future.Review fromCarson K
Date: 06/14/2024
5 starsCarson K
Date: 06/14/2024
Recommend , customer service is awesome. I will use them again in the future if needed !Triumph Marketing Co
Date: 02/27/2025
Thank you so much for your kind words and for recommending us! Were thrilled to hear that you had a great experience with our customer service. It means a lot to us that youd choose us again in the future. If you ever need anything, were here to help!Review fromRobert L
Date: 04/17/2024
1 starRobert L
Date: 04/17/2024
(NO STAR IF POSSIBLE)I paid for their marketing service and after 2 weeks into the service they made my business listing on ****** look so unorganized and unprofessional. I immediately called the service Rep. **** and explained that I wasn't satisfied with how my ****** business page turned out. I expected an outcome way better from their services, but they made my page look worse. I canceled the services right away with Triumph Marketing and called they're customer support team and ask for a refund of what I paid them, but they wouldn't refund my money back. This isn't a legitimate business who cares about customer support or satisfaction. I wasn't satisfied and the best resolution would have been for them to refund my money back, but instead they were being harsh an cruel stating we don't give refunds. IT'S A SCAM, SCAM, SCAM!! ??????????????Triumph Marketing Co
Date: 02/27/2025
Were sorry to hear that you were not satisfied with our services. At Triumph Marketing Co, we take customer satisfaction seriously and always strive to provide the best possible results for our clients.Regarding your concerns about your ****** business listing, our team follows industry best practices to enhance online visibility and ensure a professional appearance. We regret that our approach did not meet your expectations. As for our refund policy, we are always transparent about our terms, which are outlined at the start of our services.We value feedback and would love the opportunity to better understand your concerns. Please reach out to our support team at ************ and we would be happy to discuss potential solutions to improve your experience.Thank you for your time, and we appreciate your feedback.
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